Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,330 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery. thank you.”

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Posted 6 years ago

“Ordered Busch Muller light brackets for our bikes I could not find at my local bicycle shop. Although my ordered items took a while to get to the US, Bicycle Hero provided tracking. My order arrived well packed and accurate.”

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Posted 6 years ago

“Perhaps the worst company I have ever dealt with in regards to Timeliness and communication . Over 2 months and no order. Shop elsewhere.”

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Posted 6 years ago

Sorry for that. Following your request, we already sent the second package. You have the tracking information. It seems in your local post office. Please check the mail box.

Posted 6 years ago

“The part arrived as promised Customer Service was responsived. Will order again”

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Posted 6 years ago

“Product as described but slow service and shipping in comparison to buying out of the UK.”

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Posted 6 years ago

“Thank You for the super Service.”

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Posted 6 years ago

“Delivery as fast as posted on the website, couldn't have gotten these bike handles anywhere else. Recommended.”

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Posted 6 years ago

“It was all the best.”

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Posted 6 years ago

“Never received goods and customer support stopped responding. Lost money. Do not buy”

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Posted 6 years ago

“Had the product no one else had and delivered it in good time”

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Posted 6 years ago

“Received with thanks”

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Posted 6 years ago

“Very good service. Item received as expected.”

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Posted 6 years ago

“Good product, fast shipping.”

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Posted 6 years ago

“Order arrived as described, international shipping,”

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Posted 6 years ago

“Item received, thank you. Came as advised.”

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Posted 6 years ago

“Shipping delay to Australia due to one item needing to be sent over from US to Korea first. Once package was sent it arrived in a good amount of time with no issues.”

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Posted 6 years ago

“Very dissatisfied with the transaction. The item ordered was to ship to the United States. The company stated 7-14 working day delivery. It was nearly a month. When it arrived it came with a European power plug, which I can not use. They want me to purchase an adapter. I would not recommend doing business with this company. The customer service if very poor.”

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Posted 6 years ago

“I received my order. All was as expected. Thank You.”

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Posted 6 years ago

“Hi. Received the bag as per oder. Unfortunately i am very dissatisfied with the bag as i am strongly believe that this is not an original bag as advertised. Currently i owned 3 original AG osprey bag - atmos 65, aura 50 and mira 26. The one that purchased from your shop definitely has lower quality (the shoulder and waist pad) even the material is totally different. The size even smaller than my mira 26. I demand to have my money return and i will also return the bag to you as it is. This is very frustrating as i had asked you before purchased on its authethicity of the product. This is so unfair to mevbecause i had spent more that i should .. for the end result ..i get a fake bag. Please be responsible and return my money, otherwise neccesary action will be taken.”

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Posted 6 years ago

“My order was processed quickly and there were no problems with the delivered item. I picked the standard mail option as I didn't need it in a hurry. It turned out that tracking is a bit hit and miss with this option but it arrived ok. I will certainly look at using Bicycle Hero for future purchases.”

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Posted 6 years ago

Sewoong International is rated 3.7 based on 1,330 reviews