Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,337 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I buy since 3months and im still waiting to deliver my order . I ve mail them 3 times but no answer. Unfortunately”

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Posted 4 years ago

Sorry for that. Because of corona, the shipment was dispatched at the Feb returned. Now we already refunded the returned items and ship the new commercial airlines.

Posted 4 years ago

“I am very happy with my purchase. I received my order on foreseen time, and I also had some support regarding shipment when asked. Very good!!”

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Posted 4 years ago

“Arrived on time”

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Posted 4 years ago

“Everything ok, took a little longer than expected to receive my order, but it was ok”

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Posted 4 years ago

“Never received item ordered. Have not heard from company since 14Apr, they have failed to reply to 3 different requests for information since then. Company ignored my request for refund.”

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Posted 4 years ago

Your order was retruned to our USA center because of insufficient address. We have treid to contact you but we cannot get any answer. This is your USPS tracking information. May 18, 2020, 1:34 pm Delivered, To Original Sender GARDENA, CA 90248 Your item has been delivered to the original sender at 1:34 pm on May 18, 2020 in GARDENA, CA 90248. May 17, 2020, 4:01 pm Arrived at USPS Regional Origin Facility LOS ANGELES CA DISTRIBUTION CENTER May 16, 2020 In Transit to Next Facility May 14, 2020, 11:51 pm Departed USPS Regional Destination Facility OAKLAND CA DISTRIBUTION CENTER May 14, 2020, 4:22 pm Arrived at USPS Regional Destination Facility OAKLAND CA DISTRIBUTION CENTER May 12, 2020, 3:02 am Departed USPS Regional Facility MEMPHIS TN DISTRIBUTION CENTER ANNEX May 11, 2020, 5:26 pm Arrived at USPS Regional Facility MEMPHIS TN DISTRIBUTION CENTER ANNEX April 20, 2020, 1:33 am Arrived at USPS Regional Origin Facility LOS ANGELES CA DISTRIBUTION CENTER April 18, 2020, 10:23 pm Arrived at USPS Regional Destination Facility OAKLAND CA DISTRIBUTION CENTER April 18, 2020, 8:23 am Departed USPS Facility CONCORD, CA 94520 April 17, 2020, 1:06 pm Arrived at USPS Facility CONCORD, CA 94520 April 17, 2020, 3:58 am Insufficient Address CONCORD, CA 94520 April 16, 2020, 12:05 pm Available for Pickup PLEASANT HILL, CA 94523 April 16, 2020, 7:33 am Out for Delivery PLEASANT HILL, CA 94523 April 16, 2020, 7:22 am Arrived at Post Office CONCORD, CA 94520 April 16, 2020, 4:56 am Departed USPS Regional Facility OAKLAND CA DISTRIBUTION CENTER April 16, 2020, 2:03 am Arrived at USPS Regional Destination Facility OAKLAND CA DISTRIBUTION CENTER April 14, 2020, 11:25 pm Departed USPS Regional Facility SAN FRANCISCO CA NETWORK DISTRIBUTION CENTER April 14, 2020, 7:01 pm Arrived at USPS Regional Facility SAN FRANCISCO CA NETWORK DISTRIBUTION CENTER April 14, 2020, 8:09 am Arrived at USPS Regional Facility SANTA CLARITA CA DISTRIBUTION CENTER April 14, 2020, 7:01 am Departed USPS Regional Facility LOS ANGELES CA NETWORK DISTRIBUTION CENTER April 13, 2020, 11:31 pm Arrived at USPS Regional Origin Facility LOS ANGELES CA NETWORK DISTRIBUTION CENTER April 13, 2020, 10:16 pm Accepted at USPS Origin Facility GARDENA, CA 90248 April 2, 2020 Pre-Shipment Info Sent to USPS, USPS Awaiting Item

Posted 4 years ago

“Good hard to find items in stock for good price. Took a while to get to UK from China but in current circumstances that's understandable. Good communication from seller. Happy transaction would use again if looking for speciation parts unable to find closer to home.”

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Posted 4 years ago

“Great customer service. Shipment was fast and product was correct. Thanks”

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Posted 4 years ago

“Commande passée et payée le 22 mars 2020 et depuis toujours rien reçu.et aucune réponse par mail aucune tracabilité de l’expedition”

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Posted 4 years ago

“Case is perfect.”

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Posted 4 years ago

“I never received this. It was during Covid 19 so I understand that delivery was delayed, but this company took 2 weeks to respond to each email and then I got two emails saying the different things (one that the item had been send and another that I had been refunded). Yet the refund never appeared. I have been ripped off by this terrible service!”

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Posted 4 years ago

“worst experience ever”

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Posted 4 years ago

“Service was good. Product looks great yet to use.”

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Posted 4 years ago

“Product came and was as described. Shipment took forever to get here but may be due to the covid-19 crisis.”

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Posted 4 years ago

“The order process was simple and the three items purchased were received very quickly. I would order from them again.”

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Posted 4 years ago

“super, très contente!”

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Posted 4 years ago

“Fast shipping, excellent communication and responsiveness to chat online and via email. Price was competitive and product is excellent. Well done all round! Would highly recommend.”

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Posted 4 years ago

“warte seit 1 Monat und immer noch nichts da :(.”

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Posted 4 years ago

“Great product fast delivery”

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Posted 4 years ago

“Absolute disgrace off a company, sent multiple emails with no response and after waiting a full month had no choice but to get a full refund via PayPal, would highly recommend to avoid at all cost.”

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Posted 4 years ago

“Ordered some items and they never arrived,had to claim my money back via PayPal be warned avoid them at all cost!”

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Posted 4 years ago

Sorry to delay the delivery. It is still waiting for EU custom clearance in Amsterdam. Because of corona, all traffic is needed extra handling time. We will update the UK local tracking information soon.

Posted 4 years ago

Sewoong International is rated 3.7 based on 1,337 reviews