Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,330 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

Write Your review

Tell us how Sewoong International made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a Shimano crank set. Order arrived within a week exactly what I ordered. Could not be happier will use them again.”

Helpful Report

Posted 5 years ago

“丁寧かつ迅速な対応をしていただきました。”

Helpful Report

Posted 5 years ago

“Package arrived safely in good time (for such a distance). It's so wonderful to have a light on my old dynamo bike again.”

Sewoong International 5 star review on 23rd May 2019

Helpful Report

Posted 5 years ago

“GREAT LITE!!!!”

Helpful Report

Posted 5 years ago

“Received my order in perfect condition”

Helpful Report

Posted 5 years ago

“Very good packaging. Item arrived as described. Shipping to USA took almost three weeks.”

Helpful Report

Posted 5 years ago

“I received my item, however the item which was send was the wrong color. I am still waiting for the correct item to be shipped. Also, while waiting for my order to arrive, the tracking feature on your website did not work. After clicking the tracking link, a page with useless text would appear instead of the expected order tracking page.”

Helpful Report

Posted 5 years ago

Sorry for that. We already sent the correct item again. And our USA team will send you the return label in 24 hours.

Posted 5 years ago

“Still have not received the item.”

Helpful Report

Posted 5 years ago

Sorry to delay the delivery. According to the Canada Post Tracking information, it was arrived at CA on 1st May. Now it is under the Canada Custom clearance. We just claimed to Canada Post for update the item location. You can track your item with your tracking number in Canada Post. If there is any problem, we will solve it with Canada Post again. We will update it in 48 hours again.

Posted 5 years ago

“Excellent: good communication, on-time, low-cost and fast shipping.”

Helpful Report

Posted 5 years ago

“I received.”

Helpful Report

Posted 5 years ago

“fast delivery..good stuff”

Sewoong International 5 star review on 30th April 2019

Helpful Report

Posted 5 years ago

“I ordered some Sidi Caliper Adjuster Buckles on the 3 April 2019 and they have not arrived, i was told that the item may have been lost, and my money would be refunded in two days, despite this I am still waiting on a refund... I have had no reply from my last email asking for my money, boo. my advise is shop somewhere else.”

Helpful Report

Posted 5 years ago

Sorry for that. NewZealand Post seems lost your item. We need to get the confirmation of lose from NZ post. Unfortunately NZ post is not so fast to do it. Anyway we will refund all your payment if you do not receive it.

Posted 5 years ago

“Ordered 4/2/19 and still haven't received my order. My first inquiry I was advised an item was out of stock and it my order would ship as soon as it arrived. My second inquiry I was told the item was no longer available and could I select something elese to meet the "free shipping" requirement... I did and no response. My 3rd inquiry I was told my email was mixed in with my other emails and they did not see my selection.... I was told my order would ship right away. Here we are 2 weeks later, my order shows shipped but no tracking number available. I just hope it arrives and when it does the items are as expected and not knock offs.”

Helpful Report

Posted 5 years ago

Hello Lisa You already have the tracking information by email. If you do not find it, please check your spam mail box. And we need to exchange the item which you want to replace the original order. All your items were shipped already. Please check it in USPS.

Posted 5 years ago

“The Order Receiver me already last week. Thank you very much for the promptly delivery. Kind Regards Michael Löffler”

Helpful Report

Posted 5 years ago

“Exactly what I needed and fast delivery.”

Helpful Report

Posted 5 years ago

“The item is great, but due to the shipment issue, I will only give 4 stars. Wish your business prosperity and improve in the future.”

Helpful Report

Posted 5 years ago

“Hello I have not received my order yet. And now thinking it is lost. Also thinking if it doesn't get here by this Friday I should be refunded. Will let you know if I don't see it by the 4/26. Thank you”

Helpful Report

Posted 5 years ago

According to the tracking information, it was delivered. If you have any problem, please let us know it.

Posted 5 years ago

“Item as described and worked. Quick ship from BFE.”

Helpful Report

Posted 5 years ago

“Still waiting for my item. No traking Number.”

Helpful Report

Posted 5 years ago

It seems delivered 28th April by Laposte of French Post. You already have the tracking number in your email box. If you cannot find it, please check your spam mailbox.

Posted 5 years ago

“Good price, good service”

Helpful Report

Posted 5 years ago

Sewoong International is rated 3.7 based on 1,330 reviews