Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,330 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got my Busch & Müller mirror and am very pleased with it. Takes a while to ship since it is coming from overseas.”

Helpful Report

Posted 5 years ago

“Scammers. DO NOT BUY FROM THEM. Unable to ship, no tracking, no delivery estimates, delays and excuses. Had to notify PayPal to get my money back.”

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Posted 5 years ago

“Order received more than 5 weeks after being placed.”

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Posted 5 years ago

“Product arrived and was exactly what I was looking for. There was a delay on shipping at first but once I brought it to their attention the matter was handled quickly. 4/5 for a great job but need to get rid of that shipping confusion.”

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Posted 5 years ago

“Thanks- the right part came as requested.”

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Posted 5 years ago

“They forgot an item in my order and instead of shipping me the item they refunded it to avoid the 12$ shipping cost. When I reached out nobody responded back. Very poor response time and short answers from customer service. Binachi chain lock had damage in rubber from clamp ties being to tight in packaging.”

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Posted 5 years ago

“Hi, received the item yesterday, great item, great price, thank you!”

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Posted 5 years ago

“Nice website, reasonable email response but in my case very poor 7 weeks delivery time. That would have been acceptable if they would have provide accurate dates. After 4 weeks I received a tracking number for HongKong to NYC. Weird to ship this from Germany to California. Why??”

Helpful Report

Posted 5 years ago

“The website pictured a silver rear derailleur...received black (cannot use black)...told silver not available. I have been battling with this vendor for days with numerous requests for return label for the incorrect item. No luck yet. Nonexistent customer service....will need to open a dispute with Paypal.”

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Posted 5 years ago

“I have not received my order as yet. I see no way to track the item in transit. I'm in the dark about it's whereabouts. Payment has been debited from my account.”

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Posted 5 years ago

“Terrible unfortunately, I am very optomistic and was hoping for a smooth purchase but my bike brakes didn’t get mailed till 2 months and 3 emails after purchasing and delivered over 3 months later then original purchased date. I ordered brakes for my bike in the spring so I could enjoy the summer, and now the summer is almost gone. Summer...bummer... 👎”

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Posted 5 years ago

“Yes I have received the order but it was very late. However I am happy that the company is very responsible to follow up on my order.”

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Posted 5 years ago

“Received my product earlier than expected. Thank you!”

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Posted 5 years ago

“It's all OK”

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Posted 5 years ago

“They are trying to sell items what they even haven't got in stock, by saying they've got one in stock. Then, cancel the order without any notification. So I called them, but none of them could speak in Japanese or enough English to communicate with. The worst site ever...”

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Posted 5 years ago

“Item received ok but the skewer is clearly not long enough for most bikes.”

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Posted 5 years ago

“fast shipping,very good communication,thank for your business!!!”

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Posted 5 years ago

“Great product”

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Posted 5 years ago

“Mailed wrong item. Delayed shipment. Delayed response to return and refund product.”

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Posted 5 years ago

“Item arrived swiftly and great communication from the shop”

Helpful Report

Posted 5 years ago

Sewoong International is rated 3.7 based on 1,330 reviews