Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,330 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The goods came on time as expected”

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Posted 1 year ago

“Superb item...fast delivery...this item and size not available in UK. Very pleased with Sewoong.”

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Posted 1 year ago

“Fantastic! I was worried ordering from Korea, But needn’t as quick delivery and kept informed.”

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Posted 1 year ago

“Ordered replacement padsets for Giro Helios cycling helmet. Delivered to me in the UK 10 days after ordering. Goods as described. Good service.”

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Posted 1 year ago

“Terrible company. When I realized the shipping would be an unreasonably long, I canceled the order. At the time of the cancellation, the order had not shipped. I ask for confirmation of the cancellation and never received such. I repeated this request, also with no reply. I was charged for the product and the product was never shipped or received.”

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Posted 1 year ago

“Good purchase and fast shipping”

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Posted 1 year ago

“They'll take your money, but won't deliver the goods. I tried contacting them, still waiting the the goods. Is this a scam site?”

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Posted 1 year ago

“This company or website is somewhat disorganised. I ordered and paid for a Deuter Exp 16 Air backpack (site did state only a few in-stock) A$180. Shipment was delayed with status showing processing for 3 weeks, no tracking update, no communication re delay. When I sent a message I did receive a prompt and brief reply apologising, shipment issues quoted, refund being processed with matter/order closed and deleted. More than one week later I did receive a full refund. It was processed a few days after my query but due to banking system delays took over a week to finally hit my account. Based on feedback I have viewed this company is improving. Hence 3 stars for effort. Keep up the good work and remember good communication is vital in sales.”

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Posted 1 year ago

“Thank you for providing me with a nice new pair of pedals,the second set I have bought from you direct.All good,cheers.”

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Posted 1 year ago

“Well packaged item and updated on delivery”

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Posted 1 year ago

“Good service thanks.”

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Posted 1 year ago

“Sent the parcel I ordered very quickly”

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Posted 1 year ago

“Obviously, these items are coming from Korea so they are going to take a while. But the items arrived safely, well packaged, and fit perfectly”

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Posted 1 year ago

“Easy order process, competitive price and great communication throughout the process. Seemed genuinely committed to customer service. Would recommend.”

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Posted 1 year ago

“Great and easy service!”

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Posted 1 year ago

“on shipping on delivery”

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Posted 1 year ago

“Got my brake pads at a great price and they arrived in good time.”

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Posted 1 year ago

“All received, all in order”

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Posted 1 year ago

“Had a problem with delivery but the support was able to help and sort the problem out easily with no issues. The bag itself is great, thanks heaps.”

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Posted 1 year ago

“Item arrived as ordered and within reasonable timelines as site laid out. Item arrived in good parcel and was as advertised.”

Helpful Report

Posted 1 year ago

Sewoong International is rated 3.7 based on 1,330 reviews