Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,330 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got the product but it took 3weeks to arrive”

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Posted 7 years ago

“You didn't send what I ordered so I sent it back at my expense. I ordered a giant gavia SL tire but you sent a gavia race 1 tire. Hence the return.”

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Posted 7 years ago

“The saddle I bought was great value and was delivered quickly. No complaints from me, hope to shop with you again soon!”

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Posted 7 years ago

“I love the speedy delivery. And great customer service.”

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Posted 7 years ago

“Product came a stated great selection thanks for checking back.”

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Posted 7 years ago

“Excellent service backed by clear communications. Thank you.”

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Posted 7 years ago

“Got the item very fast.”

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Posted 7 years ago

“A very good bag and a perfect fit for my Dahon Curve. I will buy another one for my wife who has the same bike. First class service, cheers Keith...”

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Posted 7 years ago

“The Bianchi waterbottles I ordered are of very good quality. Shipping will take a while, couple weeks, no worries.”

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Posted 7 years ago

“Ordered a product, shipped after more than a month, never got the item. They are not giving me my refund, pulling strings on emails.”

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Posted 7 years ago

“I received my items”

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Posted 7 years ago

“Great product”

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Posted 7 years ago

“I ordered a "Wide" model as stated in advertisement but got a normal model .........”

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Posted 7 years ago

“pricing and shipping went well”

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Posted 7 years ago

“I ordered two items that were available in stock. After two weeks (exactly 15 days) I received a message that one of these items was shipped. This item was delivered yesterday, that is after 4 weeks exactly (which is two times longer that could be expected for an item in stock with delivery 10 - 18 days). The second item has not been sent yet.”

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Posted 7 years ago

“Product delivered quickly.”

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Posted 7 years ago

“I have received HALF of my order. You still owe me my front derailleur.”

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Posted 7 years ago

“Product as described, and arrived quickly.”

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Posted 7 years ago

“quality caps! very pleased!”

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Posted 7 years ago

“Placed my order on Sep 15. Contacted customer service on Sep 19 to inquire a tracking code and again on Sep 22 to remind about my request. Got reply on Sep 22: "Sorry to answer late. Your order was shipped from Netherland 2days ago. It was moving with other orders to our transportation hub. We will update the local tracking information as soon as it is transferred to you. Because of our system delay, we need to check it for a few days. I will update if there is any issue" Contacted customer service on Sep 23, to request "again" for my tracking code. No answer On Oct 9 I opened a case in PayPal; "Item not received". Got answer on Oct 10: "Sorry for the delivery accident. We just shipped the item again. You can track it in your email or USPS" This time I received a tracking code. On Oct 16 I received the item and closed the case on Oct 19. WHY WAS I TOLD ON SEP 22 THAT MY ORDER WAS SHIPPED FROM THE NETHERLANDS 2 DAYS AGO?”

Helpful Report

Posted 7 years ago

Sewoong International is rated 3.7 based on 1,330 reviews