Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,330 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered 2 framesets from this service and they have arrived within 2 weeks in excellent condition. The customs support is super helpful and responds quickly.”

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Posted 6 years ago

“I receved my item all is good Bicyclehero.com they are a good seller!. Thank you very much!.”

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Posted 6 years ago

“You were the only reputable distributor who stocked the particular bicycle light brackets that I was after but charged a decent price and delivered in tact my order. I would have liked a speedier delivery but I opted for the cheaper delivery option so my fault. Thank you.”

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Posted 6 years ago

“Delivered as promised.”

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Posted 6 years ago

“The product I ordered is very resonable and delivered faster than I expected.”

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Posted 6 years ago

“Sent wrong size writing the XXL is like a US XL. Also the return process is a complete joke. Have to send reminders, delivery confirmations etc. Still no sign if I will get my right order or refund.”

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Posted 6 years ago

“Will never buy from them again, ordered two items, one was the wrong size, a seat, ordered a medium got a small and the other never showed. It took forever for them to ship and when I finally got half my order I was disappointed that it was totally wrong. So I emailed them, quick reply, then they asked if I could send some photos, ok fair enough but can't take a photo of something that's not there can I. Then their answer was send the seat back but can't replace it because I had already installed it, that's cool but why the hell would I send it back!. These guys might like riding their bike with no seat but I would find that uncomfortable. So all i wanted was them to send the missing item and when I asked them too the emails stopped, no reply. Never again.”

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Posted 6 years ago

“Color combination I ordered was not available and they let me know options quickly and made me a happy customer”

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Posted 6 years ago

“Item arrived reasonably quickly with free standard shipping. Item was priced very competitively and arrived in excellent condition”

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Posted 6 years ago

“good product and fast delivery”

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Posted 6 years ago

“Order was received. Item is of very good quality. Thank You.”

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Posted 6 years ago

“Thank you very much, my item has arrived.”

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Posted 6 years ago

“All stuff were well packed and arrived ok.”

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Posted 6 years ago

“Very pleased with purchase. Very well packed no damage to glass”

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Posted 6 years ago

“I bought a lock. It was the best price I found all over the internet and the shipping cost was like any domestic ones within the US. But, apparently, it came from Korea to the US. It eventually took a couple of weeks to be delivered, but the wait was worth it, overall. I would buy it again.”

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Posted 6 years ago

“Products arrived as described. Thank you”

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Posted 6 years ago

“1 month has passed and still not received my order, customer service stinks, last response 2 weeks ago that my order has shipped but after several more inquiries I no longer get any responses from this company no idea if my order will ever arrive. Quick to take your money. Stay away. I would rank them with 0 if I could.”

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Posted 6 years ago

“Great price. Delivery time as expected. Unit had German outlet prongs rather than North American. There was no indication in product description, but I only use the USB anyway. Now I'm set for electronics recharging if I ever go to Europe.”

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Posted 6 years ago

“Thank you for responding to my inquiry! I appreciate your customer service. And just for the review, the product came on time and in good condition, I refunded it due to personal reasons.”

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Posted 6 years ago

“I purchased an AXA RLC 100 that I couldn't find locally, from the BicycleHero website. I'd not heard of them before so I had some concern considering they're based in South Korea and I'm in the US. An email I sent inquiring about shipping status was answered immediately with the tracking number, and the item arrived as scheduled. I'm pleased with my purchase and their customer service is excellent.”

Helpful Report

Posted 6 years ago

Sewoong International is rated 3.7 based on 1,330 reviews