Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,330 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Bocsh and Muller bicycle light. What I recieved was four days late and an older version of the light I actually ordered. The tracking was completely worthless. I will not use this company for future orders.”

Helpful Report

Posted 5 years ago

“I bought a rare bicycle derailleur and added a cheap mirror to get free shipping, both items listed as in stock. Weeks later, the items were still listed as in "processing" stage, but upon emailing the seller, Sewoong International, they replied the items were actually shipped, without tracking. Waited another week, contacted the seller again, - they suggested to FedEx the derailleur for free, but said that the mirror was not in stock (still listed as in stock on their web page). I did not care about the mirror. They refunded me for the mirror, and International FedEx-ed the derailleur - came quickly. Great new derailleur, installed a day later! The original shipment they had sent two months later still never actually came. Since no tracking, unsure what happened to it. I would use the seller again, if no rush or with FedEx delivery.”

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Posted 5 years ago

“Great service thank you”

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Posted 5 years ago

“Had great service and fast communication. Thank you”

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Posted 5 years ago

“On time delivery.”

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Posted 5 years ago

“Easy buying and my shopping arrived in a week!”

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Posted 5 years ago

“Great price, slow shipping.”

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Posted 5 years ago

“Schnelle Lieferung - bin sehr zufrieden”

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Posted 5 years ago

“No one else had the item I needed except BicycleHero.com. They shipped and I received exactly what I needed to adapt my bike trainer to accept a 26 inch wheel bike. Thank you for you prompt and correct shipment.”

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Posted 5 years ago

“A Good Cover For your Boombot!!!,”

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Posted 5 years ago

“I received the item. Good shop.”

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Posted 5 years ago

“where's my order and response to emails?”

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Posted 5 years ago

“This website is a fraud. Money charged, product not arrived. Website cannot display order details and after initial couple of responses with empty promises which did not materialise, they stopped responding.”

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Posted 5 years ago

Sorry for that. We need to update the system. I think you were contaced to us when we are under the maintenance.

Posted 5 years ago

“I still haven’t received my order”

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Posted 5 years ago

“Good service and product.”

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Posted 5 years ago

“good product, worth the wait.”

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Posted 5 years ago

“Great product with the compression leggings!”

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Posted 5 years ago

“Great product, excellent delivery.”

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Posted 5 years ago

“Items received in good conditons”

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Posted 5 years ago

“Ordered a very hard to find bolt for Shimano XTR brake lever. The shipping took a little longer that normal (understandable since it came from Korea) but the part was exactly as advertised. Very happy!”

Helpful Report

Posted 5 years ago

Sewoong International is rated 3.7 based on 1,330 reviews