Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,330 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliable and fast”

Helpful Report

Posted 7 years ago

“It was a direct replacement for the damaged item.”

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Posted 7 years ago

“Very very satisfied. From Germany I ordered a bicycle computer and received exactly this in expected delivery time. Regarding my order, one time I asked the support team via Email about the delivery status. Quick response with exactly current status. Perfect!”

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Posted 7 years ago

“Order received in good condition and in good time. Good quality product”

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Posted 7 years ago

“The site said 6-8 days delivery, it should of said 6-8 weeks. It was 7 weeks before I got my brake pads and my saddle was the wrong colour. I wouldn't advise buying from this site. Terrible service.”

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Posted 7 years ago

“Delivery took three weeks, with little tracking available. Customer services response was very quick by email whenever I contacted them. Overall, cheap but slow.”

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Posted 7 years ago

“Delivered on time Good price”

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Posted 7 years ago

“Order was not delivered. There is no way to contact the company other than a long distance telephone call. The message asking if the package was delivered has no link to actually reply. No information on shipping progress after the order was supposed to be shipped. WORST SERVICE EVER.”

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Posted 7 years ago

“Authentic product, fast shipping. Thank you!”

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Posted 7 years ago

“I have received my order in time”

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Posted 7 years ago

“Have not received my package.”

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Posted 7 years ago

“Arrived as scheduled. Excellent”

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Posted 7 years ago

“everything good”

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Posted 7 years ago

“my order nvr received #2600000334...... no reply from customer support email”

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Posted 7 years ago

“Great product Thanks.”

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Posted 7 years ago

“Weeks & weeks after my initial order - and it STILL hasn't arrived! Am ver disappointed.”

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Posted 7 years ago

“Order arrived good condition, product well made.”

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Posted 7 years ago

“terrible - start to finish. no communication!”

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Posted 7 years ago

“I haven't received my order and it's been over 10 working days. Where's my item? or refund??”

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Posted 7 years ago

Hello Sir According to tracking information, it was delivered already. If you do not get it, please contact to customer support as soon as possible. BIcycleHero

Posted 7 years ago

“The order was a little slow arriving (14 business days). Otherwise all good.”

Helpful Report

Posted 7 years ago

Sewoong International is rated 3.7 based on 1,330 reviews