Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,330 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It just arrived. Way way late. And it was the wrong part.”

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Posted 6 years ago

“Received my order in a timely fashion great price and everything was just as advertised thanks tom h”

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Posted 6 years ago

“Ordered bottom bracket for bike 16 days ago and still no part been speaking to BicycleHero but it has been a waste of time”

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Posted 6 years ago

“Very efficient service, goods arrived promptly and correct item, following a change in order. I realised after paying that I had mistakenly ordered the wrong size bike tires and so emailed your support team who responded immediately and changed the order to the correct item. Customer support here was fantastic and communication highly responsive to allay my anxieties about getting my message received and acted upon in the supply chain between Korea and Australia. Very impressed.”

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Posted 6 years ago

“I RECIEVED MY PACKAGE AND IT WAS EXACTLY WHAT I ORDERED. IT DID TAKE A LITTLE LONGER THAN I HAD EXPECTED BUT THEN AGAIN, IT WAS COMING BY BOAT APPARENTLY SO IT MADE SENSE.”

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Posted 6 years ago

“Everything is fine. I received it in Time. Tank you.”

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Posted 6 years ago

“Item arrived (eventually). Long delivery but all’s well that ends well.”

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Posted 6 years ago

“Items arrived in perfect condition. Thank you for a great purchasing experience.”

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Posted 6 years ago

“Very good costumer service and fair prices on parts. But very long delivery time to non EU contries.”

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Posted 6 years ago

“Overall a very good experience with Bicycle Hero. Ordered two items, which were shipped within a day with a tracking number, and arrived to my place in Canada in one week. Items were exactly as described, good packaging and in perfect working order.”

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Posted 6 years ago

“Shorted me on my order, then instead of completing my order as I requested, decided to credit me instead.”

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Posted 6 years ago

“Considering the complex international shipment, the product (batteries) arrived in reasonable time, undamaged and ready to use.”

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Posted 6 years ago

“Bought a shimano octalink BB. Product was defective. I would have ruined my BB threads if I forced it. I tried to return/exchange it. I have not heard from them re return/exchange requests. Over 3 weeks now. Product was shipped from China. Do not buy from these guys.”

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Posted 6 years ago

“Quick delivery and easy purchasing process.”

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Posted 6 years ago

“Good service,”

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Posted 6 years ago

“Fast delivery”

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Posted 6 years ago

“Order was received quickly😁”

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Posted 6 years ago

“Items were top condition. Delivery time was not fast, but OK.”

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Posted 6 years ago

“Pretty fast delivery. Product in perfect condition.”

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Posted 6 years ago

“3 weeks after I placed the order the wrong part has been shipped”

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Posted 6 years ago

Sewoong International is rated 3.7 based on 1,330 reviews