Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,330 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a bicycle helmet that specially fit MY head shape, and could not be found in the US. Originally, the order received had an error, but after contacting Customer Service, it was quickly corrected. The new item shipped immediately and they immediately refunded my return shipping charges. Great customer service and communications. I would have rated them "VERY GOOD" if it hadn't been for the initial error in the order.”

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Posted 8 years ago

“Very serious store. I recommend it.”

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Posted 8 years ago

“Good service and prompt delivery, only gripe would be that the bolt heads did not match. Not a big drama for me, but may be for some.”

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Posted 8 years ago

“Not sure what to say ..... Order made on 22 July #100020025 Today is 7 Aug ... Still waiting. -Harris Hickman”

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Posted 8 years ago

“Item arrived on time, however the item has a small scratch on it. It's not the end of the world as all cranks always get scratched anyway but it still costs you stars.”

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Posted 8 years ago

“You sent the wrong product. I have emailed you telling you so and asked to make a return and you haven't replied.”

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Posted 8 years ago

“I am still waiting for the shipment. Please check the status. The first shipment has arrived already (sidi woman in white/pink) but the second shoes (sidi in black) not arrive yet”

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Posted 8 years ago

“Recieved my purchase on time and as specified”

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Posted 8 years ago

“I ordered two detour panniers and what I got were two timberline panniers. I'm not sure why they are advertised as detour. I see online on the rain coverimags it says timberline, but the image doesn't let you zoom in to reveal the bag logo, which isn't actually detour. That was disappointing but Im on a time crunch and I guess these ones will do. They aren't bad for what they are.”

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Posted 8 years ago

“Thank you for the quick shipping. Beautiful cycling shoes. Thank you.”

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Posted 8 years ago

“Excellent delivery time.”

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Posted 8 years ago

“I already recieved that. It's quicker than I thought. The package is ok. My flypedals don't have any damage.”

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Posted 8 years ago

“Ordered product on July 13th and have not received it yet. Have contacted bicyclehero.com with no response at this time (it is now August 2nd) and website said 7 day shipping. I received this request for a review with a message to "let them know if item hasn't been received". Of course it's a "do not reply" email so bounced back.”

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Posted 8 years ago

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Posted 8 years ago

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Posted 8 years ago

“????????”

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Posted 8 years ago

“Great product but oh so slow to arrive, weeks and weeks.”

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Posted 8 years ago

“Delayed shipping because of a problem with a product. Initially I wasn't informed - when I asked for information, then reply was appropriate and fast.”

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Posted 8 years ago

“excellent service and excellent product”

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Posted 8 years ago

“Received the item in good time. Very pleased with the product and service.”

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Posted 8 years ago

Sewoong International is rated 3.7 based on 1,330 reviews