SGS Engineering Reviews

“ Very poor service, I bought a SGS 9 piece garage storage system. The delivery was poor, the 3 delivery men all appeared untrained. The large pallet containing the three boxes, was broken as they tipped it off of the van. I would have thought the van should be fitted with a tail lift or something. Some of the items were dented and slightly damaged. ”

“ Customer service team may as well be bots as they had zero interest in helping, only in spouting what their script told them to say. ”

“ SGS were of no help so I purchased a replacement carburettor and fuel line from my local garden equipment service centre and the motor runs well again. ”

“ Ordered a toolbox says 3 was in stock so purchased all 3 then only to be told a week later that they haven’t got stock! They did have stock of a similar toolbox which they could have sent me but refused to help! Customer service skills are terrible! A lot of attitude from Jade Louise Stewart! Not the first time I have had bad customer service from them either after I purchased a torch from them that went missing in the post they refused to send me another one out until they had settled a claim with the courier company! Which took over 3 weeks to receive! ”

“ bough 4 car dolly s should have had 16 wheels only had 13 i telephoned had no joy then i email still no response i had to buy 4 wheels elswhere really bad service ”

“ The customer service team are rude and unhelpful and stick to a script they had been given in the end I contacted Barclaycard who then got my money back from them after I complained to Barclaycard. ”

“ I can’t decide which one is worse between their customers service or delivery,but both are very poor. ”

“ I Ordered a Milwakee Drill and some Deep Sockets, the delivery was chosen for next day. No Email for delivery trackng or any correspondence from them until after 2 days i contacted them. I am still awating my items 6 days after purchase. The customer service are not veru helpful as when i called them all i was told was the items were in dispatch. ”

“ Very poor customer service. ”

“ Absolutely terrible customer service. ”