SGS Engineering Reviews

“ Absolutely shocking customer service, They are charging me nearly £15.00 because FEDEX say they attempted delivery, I was home, they did not attempt anything Stay clear of this company!! ”

“ Sent photos and videos with prompt, albeit useless replies from their customer service. ”

“ Contacted customer service and I’m still waiting for their final decision today after a lot of back and forth with many people. ”

“ Promised 48hr delivery but never turned up so got in touch with customer services, said out of stock and didn’t know when they’d have more! Asked why they took money knowing they had no stock! Could only offer refund even when I ask for an alternative that was in stock. ”

“ Appalling company. Still waiting for my postage cost refund after it took over a week to receive goods, I won't bother trying to deal with their customer service again though as they seem to employ very ignorant uncaring personel. Do not use! ”

“ Very poor service, I bought a SGS 9 piece garage storage system. The delivery was poor, the 3 delivery men all appeared untrained. The large pallet containing the three boxes, was broken as they tipped it off of the van. I would have thought the van should be fitted with a tail lift or something. Some of the items were dented and slightly damaged. ”

“ Customer service team may as well be bots as they had zero interest in helping, only in spouting what their script told them to say. ”

“ SGS were of no help so I purchased a replacement carburettor and fuel line from my local garden equipment service centre and the motor runs well again. ”

“ Ordered a toolbox says 3 was in stock so purchased all 3 then only to be told a week later that they haven’t got stock! They did have stock of a similar toolbox which they could have sent me but refused to help! Customer service skills are terrible! A lot of attitude from Jade Louise Stewart! Not the first time I have had bad customer service from them either after I purchased a torch from them that went missing in the post they refused to send me another one out until they had settled a claim with the courier company! Which took over 3 weeks to receive! ”

“ bough 4 car dolly s should have had 16 wheels only had 13 i telephoned had no joy then i email still no response i had to buy 4 wheels elswhere really bad service ”