Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 750 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 750 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Shackleton 5 star review on 12th January 2025

Robert Joseph Macaulay

Shackleton 5 star review on 7th January 2025

Richard Morris

Shackleton 5 star review on 10th December 2024

Ben Downie

Shackleton 5 star review on 6th November 2024

Brent Stewart

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I travelled to London the last month, my first time in London, i saw the shop and bougth a pullover, the personal and the clothes excellend Thanks for the attention”

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Posted 5 months ago

“Beautifully made stylish products that work in harsh environments”

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Posted 5 months ago

“love the quality of technical design, materials and manufacturing. Will slowly add to the wardrobe.”

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Posted 5 months ago

“Great quality merino base layer. Highly recommended. Great service and brand. Really happy. Thanks.”

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Posted 5 months ago

Thank you for your comments.

Posted 5 months ago

“Great fit excellent quality looking at the shell jacket right now this is my second coat I purchased”

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Posted 5 months ago

Thanks so much for your feedback.

Posted 5 months ago

“The T-shirt is extremely comfortable and the texture allows sweat and moisture to escape effortlessly which cannot be more fitting for the subtropical and tropical climates.”

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Posted 5 months ago

We love to hear that. Thank you for your feedback.

Posted 5 months ago

“Been tracking these products for a while . Planned a visit to the London store and was blown away by the quality of the products - I purchase a Ronnie Down jacket in readiness for the winter - fit & feel where great - staff very knowledgable”

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Posted 5 months ago

Thank you. We love to hear your feedback.

Posted 5 months ago

“Really excellent products. I'm sure they can be used on an expedition, but they are also just really well-made to wear round town. Also, they have clearly been carefully designed with an empahsis on making it easy for the wearer to use them.”

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Posted 5 months ago

Thank you for your comments.

Posted 5 months ago

“Really REALLY warm, smart, high-performance Ross gilet.”

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Posted 5 months ago

That's great! Thank you.

Posted 5 months ago

“We purchased base layers for a hiking trip to iceland and they have proven to be worth every penny we spent. They’re light, breathable, soft but at the same time incredibly warm in a strong cold wind and not stifling at all when the sun comes out. Really good gear!”

Shackleton 5 star review on 13th July 2024

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Posted 6 months ago

Thank you so much for sharing.

Posted 5 months ago

“I love my Ross Down Gilet. It is light, but keeps me warm. It is easy to pack and stuff into a backpack; can't wait to use it this Fall and Winter.”

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Posted 6 months ago

Thank you for your comments.

Posted 5 months ago

“In the lead up to a 2023 winter assignment in Ukraine and having been uncomfortable there the previous winter with the freeze thaw freeze nature of the weather I decided to invest in a Haakon parka. I could tell on opening the box that it was a cut above any of the numerous winter coats I had worn over the years. It kept me warm during the cold snaps and dry on the days snow and ice gave way to rain. I cannot rate it highly enough, to steal part of a famous advertising slogan. “ it did exactly what he said on the box.”

Shackleton 5 star review on 10th July 2024

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Posted 6 months ago

We salute you.

Posted 5 months ago

“Fantastic fit, quality of materials and service.”

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Posted 6 months ago

Many thanks.

Posted 5 months ago

“wonderful product and even better customer service!”

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Posted 6 months ago

Thank you!

Posted 5 months ago

“I recently purchased two Shackleton jackets for a sailing trip to the Arctic. I am extremely impressed with the quality and functionality of both items. The jackets I bought were the Rothera hooded down jacket and the Ross down gilet. The jackets are exceptionally well made and represent very good value for money. They were both very warm with plenty of storage and I particularly liked the chest pockets which I found useful for hikes and excursions. I originally purchased a few options with an intention to return those sizes and colours that didn't work for me and keep those that did. This process was very smooth and I would do the same again in the future. I will definitely be looking to purchase more items from Shackleton in the future.”

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Posted 6 months ago

Thank you very much for your detailed comments.

Posted 5 months ago

“Great product and better service”

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Posted 7 months ago

Super! Thanks

Posted 7 months ago

“Exceptional products with style and endurance. I know because I have been wearing an original hero jumper for nearly a decade and it still looks great!”

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Posted 7 months ago

That's great to hear. Thank you so much.

Posted 7 months ago

“My interaction with Shackleton from start to finish was excellent, information on the product sizing, ease of purchase, information on delivery….. product itself as expected from a premier brand is first class, the jackets design, material quality and stylish finish leaves you knowing you have bought something a little different to the other jackets on the markets at similar pricing…. With Shackleton Your not following the fashion trends of the everyday sheep your setting your own”

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Posted 7 months ago

Thank you very much for your feedback. It means a lot to us.

Posted 7 months ago

“Really please with the quality.”

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Posted 7 months ago

We appreciate your comment

Posted 7 months ago

“Très contente de ma doudoune sans manche, un produit de qualité !”

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Posted 7 months ago

Merci beaucoup!

Posted 7 months ago

Shackleton is rated 4.8 based on 750 reviews