Shades of Time Reviews

Name: Shades of Time
Address: 45 King StSt HelierJersey, Channel Islands, UK
Rating: 4.77

4.8 Rating 1,672 Reviews

95 %

of reviewers recommend Shades of Time

4.8

Based on 1,672 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

+44 1534 720110

Email:

customerservices@shadesoftime.co.uk

Location:

45 King StSt HelierJersey
Channel Islands, UK
JE2 4WE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items ordered were cheaper than elsewhere and delivered very quickly. Very happy with the service”

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Posted 4 years ago

“Easy to use and order, great communication from the shop. Delivery was very fast and product was just as described. I would highly recommend.”

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Posted 4 years ago

“Prompt and efficient delivery. Good in perfect condition. Thank you.”

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Posted 4 years ago

“Couldn't be happier with the service quick delivery and beautiful packaging.”

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Posted 4 years ago

“Great products & priced well. Delivery quick & I’ve never had to chase after items.”

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Posted 4 years ago

“Ordered the item for my Daughter she loves it”

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Posted 4 years ago

“I placed an order on the 27th Nov and I'm still waiting for item to be delivered so unable to write a review on the productb”

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Posted 4 years ago

Hello Jo, I'm very sorry to hear that you are experiencing a delay with your order, I have looked into your order placed and this is showing to have left us on the 27th November for shipping and onward delivery. Usually a standard Royal Mail delivery would take up to 3 working days to arrive with our customers. Unfortunately at the moment we are aware of a delay with a small amount of parcels due to restrictions in certain areas and many postal workers having to isolate, however please be assured that your parcel is in transit and Royal Mail have extended their delivery hours to the late evening to try to keep deliveries within the expected arrival dates. I have sent you a personal message regarding your order and hope to hear from you soon - Thank you. Kind Regards, Katie

Posted 4 years ago

“I ordered a Joma bracelet and received it very timeously. However I was not happy with the bracelet and emailed customer service. A very nice man called Martin emailed me back very quickly and was extremely helpful. I have returned the bracelet and am awaiting contact regarding a replacement once you receive my return.”

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Posted 4 years ago

“Great value and efficient service. Thank you”

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Posted 4 years ago

“Excellent service as always”

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Posted 4 years ago

“Excellent speedy service”

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Posted 4 years ago

“Beautiful bracelet and and an unexpected gift tag and bag. Will be ordering again.”

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Posted 4 years ago

“Beautiful bracelet. Will be given as a gift to someone. Delivery was quick”

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Posted 4 years ago

“It’s not shown up”

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Posted 4 years ago

Thank you for shopping with Shades of Time. Looking into your order I can see that this was dispatched by us on the 26th November, this has been processed on a standard Royal Mail delivery which typically takes up to 3 working days to arrive with customers, meaning your order was due to arrive on the 2nd December. Please accept my apologies for any delay you may have experienced so far, unfortunately at the moment Royal Mail are currently experiencing delays due to the current situation, many postal workers having to isolate and travel restrictions. However they have assured us that they are working hard to make sure orders are with customers in the expected arrival time frames with their hours being extended into the late evenings and apologise for any delays experienced. Please can you confirm that the details provided for shipping are correct, in the email we had sent to you? If you are happy with the delivery details we expect that this will be arriving with you shortly. Please keep me updated with your parcel arriving. We are very sorry for the delay you have received so far. Kind Regards, Katie

Posted 4 years ago

“Great jewellery lovely and light to wear will be buying morex”

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Posted 4 years ago

“Absolutely brilliant product and service. Will definitely be buying from here again.”

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Posted 4 years ago

“Website was easy to use , fantastic service as was informed when dispatched and received bracelet really quickly”

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Posted 4 years ago

“Beautifull jewellery and came on the time that you stated.”

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Posted 4 years ago

“So lucky to find the bracelet, I'd trawled the internet for, at Shades of Time. Super fast delivery too. Will have a very happy daughter on Christmas day.”

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Posted 4 years ago

“Gave 3 stars due to flimsy packaging. Delivery was very good, however packaging not sturdy enough to protect the cracker, damage to one side, decided to keep as jewellery item was undamaged and just stuck a bit of sellotape to repair damage. Only improvement suggested is to use more sturdy packaging for item to be prestige during transit.”

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Posted 4 years ago

Hello, I'm very sorry to hear that your bracelet gift bag became damaged in transit, we are always grateful for the feedback we receive as this gives us a chance to improve our service and have any problems that customers may receive with their orders put right. If you are happy for us to do so we can have another Joma gift bag sent to you to be received in 3 working days? Please contact me at customerservices@shadesoftime.co.uk and I can have this done for you today? Kind Regards, Katie

Posted 4 years ago

Shades of Time is rated 4.8 based on 1,672 reviews