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Shades of Time Reviews

4.8 Rating 1,672 Reviews
95 %
of reviewers recommend Shades of Time
4.8
Based on 1,672 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Shades of Time Reviews
Visit Website

Phone:

+44 1534 720110

Email:

customerservices@shadesoftime.co.uk

Location:

45 King StSt HelierJersey
Channel Islands, UK
JE2 4WE

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Anonymous
Anonymous  // 01/01/2019
Exactly as I had wished for and very fast delivery
Helpful Report
Posted 4 years ago
Great website to purchase from and great products
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Posted 4 years ago
Joma jewellery 50th birthday bracelet arrived yesterday. It came in a lovely presentation box. Am very happy with my purchase
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Posted 4 years ago
I haven’t received my purchase even tho 2-3 working days delivery was stated.
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Posted 4 years ago
Hello Sahida, Thank you for ordering with Shades Of Time. Your order is showing to have been dispatched by us on the 27th November for shipping and onward delivery to you. With your order being upgraded to a Signed for delivery which typically takes 3 working days to arrive this was due to be delivered on the 2nd December, however I can see that this actually arrived on the 5th. I'm very sorry for the delay you had received with your order, I am aware that Royal Mail are currently experiencing delays due to the current situation, a higher volume of online ordering and travel restrictions. However they have informed us that they have extended their delivery hours to be delivering until the late evenings to try to catch up. We hope that you are happy with your order otherwise and again we are very sorry for the delay experienced. Kind Regards, Katie
Posted 4 years ago
Excellent service.
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Posted 4 years ago
Easy ordering and prompt delivery. Lovely gift box included.
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Posted 4 years ago
I still haven’t received my parcel yet
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Posted 4 years ago
Hello gillian, Thank you for ordering with Shades Of Time. I can see that your order was dispatched by our team on the 27th Nov, this being placed on a standard Royal Mail delivery taking up to 3 working days to arrive, this was due to arrive with you on Wednesday. Please accept my apologies for the delay you have received so far. At this moment in time unfortunately Royal Mail are experiencing some small delays due to many postal workers having to isolate and travel restrictions, but please be assured that your parcel is in transit and I expect this will arrive with you very soon. Please feel welcome to email us at customerservices@shadesoftime.co.uk for order enquiries. I have sent you a personal message to confirm your delivery details. Kind Regards, Katie
Posted 4 years ago
Great price and service. Will definitely order from Shades of Time again
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Posted 4 years ago
Very pleased with my purchase. The necklace came with a nice gift box, certificate of authenticity and presentation bag. The price was competitive. Took a little bit longer than expected to arrive but these are COVID times so no problem with me.
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Posted 4 years ago
Thank you for such a lovely review, we are very pleased to hear that you are happy with your order! Thank you for your patience, we hope to see you back again in the future! Keep safe :) Kind Regards, Katie
Posted 4 years ago
Shades of time have been excellent. I telephoned them with a query , they were very helpful and emailed me as promised.
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Posted 4 years ago
Nice selection and very reasonable prices.
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Posted 4 years ago
Fantastic service and value for money
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Posted 4 years ago
Beautiful necklace and arrived quickly
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Posted 4 years ago
really delighted with my purchase, and the customer service was brilliant...i will so buy from this company again …and I will encourage others to.
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Posted 4 years ago
Helo Donna, Thank you for leaving us such a lovely review! We are very grateful for your referrals too, have a lovely christmas and we hope to see you again in the new year :) Kind regards, Katie
Posted 4 years ago
I still have not received my item.
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Posted 4 years ago
Hello hollie, Thank you for ordering with shades Of Time. I have looked into your order and can see this was dispatched by us on the 26th November for shipping and onward delivery. with your order being processed as a standard Royal Mail delivery this would typically take up to 3 working days to arrive, this meaning that your order was due to arrive with you on Tuesday. I'm very sorry for the delay you have received so far with your order, unfortunately in this current time Royal Mail are experiencing some small delays with a shortage of postal worker due to many having to isolate and travel restrictions, however please be assured that your parcel will arrive with you shortly as they have assured us they are working extra hours and now including evenings to have parcels delivered in good time. Please accept our apologies for the inconvenience these delays have caused, I have sent you a private message to confirm the shipping address we have been provided if your happy with these details we are confident that your parcel will arrive with you soon. Kind regards, Katie
Posted 4 years ago
Quick delivery and helpful customer service team. It was a pleasure
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Posted 4 years ago
Excellent service. Goods received within 2 days of ordering.
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Posted 4 years ago
Found the bag I wanted here which was sold out on official website. Arrived quickly and safely. Would definitely use again.
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Posted 4 years ago
Good service all round
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Posted 4 years ago
Great Communication, my only negative comment is of the 3 things I ordered 2 were out of stock.
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Posted 4 years ago
Shades of Time is rated 4.8 based on 1,672 reviews