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Shades of Time Reviews

4.8 Rating 1,672 Reviews
95 %
of reviewers recommend Shades of Time
4.8
Based on 1,672 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Shades of Time Reviews
Visit Website

Phone:

+44 1534 720110

Email:

customerservices@shadesoftime.co.uk

Location:

45 King StSt HelierJersey
Channel Islands, UK
JE2 4WE

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Anonymous
Anonymous  // 01/01/2019
Bought a lovely gift for my Mum. Fast Delivery. Will order again.
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Posted 5 years ago
Email response was slow, never got a confirmation email, nor a dispatch email. One of my items wasn't in stock so I had to wait over a week before anything was said about the order. I tired calling numbers on the website with no luck. Emails was my only option. Wouldn't use website again.
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Posted 5 years ago
Lovely products, quick delivery
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Posted 5 years ago
Slow service, no Confirmation of delivery. 6 days since I ordered my gifts for Bridesmaids and they haven't been dispatched. Haven't answered emails or calls.
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Posted 5 years ago
Fast shipping with friendly customer service. Will order again.
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Posted 6 years ago
Ordered a ring, emails either phone are not answered, it just says order allocated, I have seen some people had the sane problem, have you finally received the order? If not, have you been able to claim the money back? Very disappointed. I contacted ti sentí milano and they told me shades of time Is an Uk distribuidor however I’m not sure the order will be shipped, not sure what to do, tia
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Posted 6 years ago
Is Shades of Time bankrupt? I ordered a bracelet, but it is not being send, emails are not being answered, and the contact page is no longer working...
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Posted 6 years ago
Not very happy, ordered on 2nd September and finally on 26th had a card from Post office, adding insult to injury, we have to pay a customs charge of £14.30 to get our delivery!!!!!!!!! Did not say anywhere on your site that we would have to pay a customs charge!!!!!!!!! Free delivery I think not!!!!!
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Posted 7 years ago
Very disappointed!!!! ordered a ring for a special occasion on 2nd September 2017, delivery said 7 to 10 days so was sure it would come in time. Still waiting 20th September!!!!! They said it must have got lost but cant even find a tracking no to try and find the parcel order just says allocated but not sent!!!!
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Posted 7 years ago
Shades of Time Team has been incredibly efficient and supportive. I had to return an item of jewellery, because I had ordered the wrong size and the whole process was dealt with in a very uncomplicated way. My experience was most positive, I will shop again with you and furthermore will recommend your services to friends and family. Thank you!
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Posted 8 years ago
i have bought 5 different bellboy wallets on different times the service is brilliant me and my dad love the wallets cannot fault this company 4 out of the 5 wallets got to me in less than 24 hours, ps very good prices as well regards john wilson manchester uk,
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Posted 8 years ago
The product (Caravelle New York ladies watch) is excellent. I am very happy with this purchase and the service I received.
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Posted 8 years ago
really nice product and excellent service
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Posted 8 years ago
Always very efficient with both service and any enquiries
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Posted 8 years ago
Ordered wrong wallet and after contacting shades of time I promptly received a replacement wallet. Great customer service.
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Posted 8 years ago
Great shop and fast shipping! Pleasure to do business with, highly recommended.
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Posted 9 years ago
Very satisfied with my purchase. As with previous orders the service has always been excellent , delivery exceptionally quick and goods always well packed.
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Posted 9 years ago
Great fast service. Would not hesitate to recommend.
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Posted 9 years ago
A Ti Sento ring I was bought as a gift broke so I emailed shades of time as I purchased it from them and they couldn't have been more helpful. Prompt response to initial email, kept me updated throughout the whole process and genuinely made me feel a valued customer, wouldn't hesitate in buying from these guys at all, top customer service and excellent customer satisfaction guaranteed
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Posted 9 years ago
Brought ti sento earrings and have now got the matching bracelet just beautiful good service to
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Posted 9 years ago
Shades of Time is rated 4.8 based on 1,672 reviews