Shades of Time Reviews

Name: Shades of Time
Address: 45 King StSt HelierJersey, Channel Islands, UK
Rating: 4.77

4.8 Rating 1,672 Reviews

95 %

of reviewers recommend Shades of Time

4.8

Based on 1,672 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

+44 1534 720110

Email:

customerservices@shadesoftime.co.uk

Location:

45 King StSt HelierJersey
Channel Islands, UK
JE2 4WE

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Shades of Time 5 star review on 11th March 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery, items exactly as photos and description, great price. I'd recommend this shop.”

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Posted 2 years ago

“Order placed on 18th November didn't hear anything at all from yourselves even after phoning and leaving messages ghat no-one replied to. Order arrived weeks later, completely unannounced. Glad it arrived bug not impressed with customer service.”

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Posted 2 years ago

“Very happy with my purchase”

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Posted 2 years ago

“The product advertised was beautiful, the price was competitive and the delivery time was excellent. I bought the item as a Christmas present for my wife. I am certain that she will love it!”

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Posted 2 years ago

“I have ordered from shades of time before and had a good experience with them but this time I was disappointed as the earrings I ordered one did not shut tight so I have sent them back. I was dissapointed as I have the whole set necklace ,bracelet etc”

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Posted 2 years ago

“I was offered a 10 % discount and it never applied to my costs I e mailed and I was basically called liar even tho I sent images of the letter with the discount code on it”

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Posted 3 years ago

Hello Nicki, I'm very sorry to see that you are unhappy with the service you have received. I have looked into your order and can see that you have received 30% discount on the products you purchased with us. I also have read through an email sent to me on the 26th November that read: "I can get to checkout" to which a reply was sent saying "Hi Nicki, How can I help? I need a little more information please 😊 - unfortunately I am unable to see any further correspondence, however if you wish to email in again with the issue you wish to resolve I will be happy to help. Please note that any discount code will need to be entered at the shopping cart section in the "discount code" dropbox (click apply) for this to process your discount code. If this doesn't work please email so we can help. Many Thanks, Katie Shades Of Time

Posted 3 years ago

“Love the little friend bracelets”

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Posted 3 years ago

“I have now waited 10 days and still have not received my order, Shades of Time advertise all orders will be dispatched sometimes next day definitely 3 - 5 days, 10 days is a little longer to wait so my daughter will have to wait a bit longer for her birthday 😟 present, anyone reading this give this company at least 2 weeks for delivery. VERY DISAPPOINTED”

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Posted 3 years ago

“Perfect present and great delivery!”

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Posted 3 years ago

“Excellent customer service and lovely products. I've been very pleased with all I have bought.”

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Posted 3 years ago

“Very impressed with how quickly I received my order. I will definitely be shopping with you again. Thank you”

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Posted 3 years ago

“The service from ‘Shades of Time’ was beyond excellent. The items purchased were beautiful & the price was very competitive - I will definitely be shopping with them again. Many thanks ‘Shades of Time’”

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Posted 3 years ago

“Beautiful bracelets ❤️Really pleased with quality and prompt delivery”

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Posted 3 years ago

“Purchased from this retailer several times always receive a 1st class service would definitely recommend 💫”

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Posted 3 years ago

“Excellent service, beautiful joma bracelets”

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Posted 3 years ago

“Hot Diamonds necklace and earings arrived early. A pefect 30th birthday gift for my daughter.”

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Posted 3 years ago

“I had difficulties ordering online, I rang and did my order over the phone,staff very helpful and emailed my receipt. Will definitely order again.”

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Posted 3 years ago

“Amazing service and jewellery as always .”

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Posted 3 years ago

“Unfortunately I had an issue with my order which meant I wouldn't receive it on time for a birthday as it was delayed with the supplier abroad. Nevertheless, the service that I have received from Katie in customer services was outstanding. She went over and above by upgrading my delivery, then chased the supplier by phone and when nothing could be done with the product I had ordered she offered similar products. She always replied straight away to my emails and even though I had to order elsewhere on this occasion, her service means I will definitely not be deterred by ordering from Shades of Time in the future.”

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Posted 3 years ago

“Great service, really helpful staff and fast dispatch. Would definitely use them again and highly recommend this company.”

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Posted 3 years ago

Shades of Time is rated 4.8 based on 1,672 reviews