Shades of Time Reviews

Name: Shades of Time
Address: 45 King StSt HelierJersey, Channel Islands, UK
Rating: 4.77

4.8 Rating 1,672 Reviews

95 %

of reviewers recommend Shades of Time

4.8

Based on 1,672 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

+44 1534 720110

Email:

customerservices@shadesoftime.co.uk

Location:

45 King StSt HelierJersey
Channel Islands, UK
JE2 4WE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very speedy delivery”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Super speedy delivery and excellent communication. Item well packaged and great value .”

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Posted 4 years ago

“Ordered beautiful sister bracelet, delivered quickly over Xmas period, customer service really good, keeping me upto date with order”

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Posted 4 years ago

“Item hasn't turned up in the 1-3 business days as advertised (at all) Extremely disappointing service. Wont order from again.”

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Posted 4 years ago

Hello Ashley, Thank you for ordering with Shades Of Time. I'm so sorry to hear you have experienced a delay in receiving your parcel. I have looked into your order and this is showing to have dispatched on the day of ordering for shipping and onward delivery to the provided address. With your order being placed on a standard delivery this was due to arrive with you on the 18th however I am currently aware that Royal Mail are experiencing a higher volume of delays delays at this busy period due to a shortage of staff with many postal workers having to isolate and a higher volume of parcels this year, I have also been informed that they have extended their postal hours to 9pm to try to keep delays to a minimum and to have parcels with customers in the time frames advised. Please be assured that your parcel is with Royal Mail and on it's way to you. If you could email to confirm you address and to please keep us updated if your parcel is still experiencing a delay and we can follow this up. Kind Regards, Katie

Posted 4 years ago

“Arrived on time and was able to purchase when sold out at original store, also cheaper.”

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Posted 4 years ago

“Quick delivery excellent service”

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Posted 4 years ago

“Excellent service, great product”

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Posted 4 years ago

“Still waiting for it to arrive. Hope it does arrive before Christmas. Probably held up in backlog of post.”

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Posted 4 years ago

Hello, I'm so sorry to hear that you experienced a delay in receiving your parcel. Unfortunately it seems there has been a back up of post with Royal Mail due to a shortage of staff at this busy period and a higher volume of parcels to deliver. However I have been assured that Royal Mail have extended their working hours to deliver up until 9pm and Sundays to try their best to keep delays to a minimum. Please accept our apologies for the inconvenience this has caused, Please be assured that your order has been dispatched to the address provided. Please can I ask for you to email us and confirm your address provided and keep us updated on the arrival of your parcel. Thank you Kind Regards, Katie

Posted 4 years ago

“Good service”

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Posted 4 years ago

“I ordered a joma bracelet from this company. Due to the Christmas post it was delayed, and when I contacted them about this, they promptly replied to my enquiry with a detailed explanation. I would recommend them and definitely order from them again.”

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Posted 4 years ago

“Lovely earrings just as advertised, speedy delivery.”

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Posted 4 years ago

“Great packaging and very fast delivery”

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Posted 4 years ago

“Item not arrived and they just keep blaming Royal Mail and Covid restrictions even tho other packages are arriving on time via Royal Mail. Ordered item 7th December for a secret Santa present which has now been and gone and another gift had to be purchase. Email response time from company is good and have been offered a refund when I return the item but this is impossible as I have not received the items. I keep emailing for an update but am just told the same it’s with Royal Mail and is delayed due to restrictions but will hopefully be with me today. It’s now a further 5 days on and not arrived. Should have arrived 11th December, now the 20th and still not here”

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Posted 4 years ago

“Great price and prompt delivery, what more could you ask for?”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Great price for the products I bought and speedy delivery!”

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Posted 4 years ago

“Haven’t received order yet!! 8 days later! Emailed and no reply!”

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Posted 4 years ago

“Impressed with the service I received, the gift packaging and personalised gift card enclosed.”

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Posted 4 years ago

“Brilliant service fast delivery happy with products.”

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Posted 4 years ago

Shades of Time is rated 4.8 based on 1,672 reviews