shapermint.com Reviews

"I made one purchase with this company. And shorty after that it charged my card for a monthly membership I never agreed to join. I was charged for products I never ordered nor did I receive. I've tried to contact them 5 times. No one ever returns your emails or calls. I've chatted with them on line they basically say \"Sorry\" Not Sorry!! Horrible customer service, and not once have they even tried to investigate my claims of fraud. I had to cancel my card. You can buy better shape wear at the dollar store.at least they probably wouldn't continue charging your card for purchases you never made!!"

"I made one purchase with this company. And shorty after that it charged my card for a monthly membership I never agreed to join. I was charged for products I never ordered nor did I receive. I've tried to contact them 5 times. No one ever returns your emails or calls. I've chatted with them on line they basically say \"Sorry\" Not Sorry!! Horrible customer service, and not once have they even tried to investigate my claims of fraud. I had to cancel my card. You can buy better shape wear at the dollar store.at least they probably wouldn't continue charging your card for purchases you never made!!"

"I made one purchase with this company. And shorty after that it charged my card for a monthly membership I never agreed to join. I was charged for products I never ordered nor did I receive. I've tried to contact them 5 times. No one ever returns your emails or calls. I've chatted with them on line they basically say \"Sorry\" Not Sorry!! Horrible customer service, and not once have they even tried to investigate my claims of fraud. I had to cancel my card. You can buy better shape wear at the dollar store.at least they probably wouldn't continue charging your card for purchases you never made!!"

"I made one purchase with this company. And shorty after that it charged my card for a monthly membership I never agreed to join. I was charged for products I never ordered nor did I receive. I've tried to contact them 5 times. No one ever returns your emails or calls. I've chatted with them on line they basically say \"Sorry\" Not Sorry!! Horrible customer service, and not once have they even tried to investigate my claims of fraud. I had to cancel my card. You can buy better shape wear at the dollar store.at least they probably wouldn't continue charging your card for purchases you never made!!"

"I made one purchase with this company. And shorty after that it charged my card for a monthly membership I never agreed to join. I was charged for products I never ordered nor did I receive. I've tried to contact them 5 times. No one ever returns your emails or calls. I've chatted with them on line they basically say \"Sorry\" Not Sorry!! Horrible customer service, and not once have they even tried to investigate my claims of fraud. I had to cancel my card. You can buy better shape wear at the dollar store.at least they probably wouldn't continue charging your card for purchases you never made!!"

"The company will enroll you in a subscription plan without your consent. When you try to resolve the issue after getting billed, you just end up in a loop. None of them actually read the issue, they just go on to explain the benefits of the subscription. I\u2019ve now been billed $4.99 in April (I started email correspondence right then to resolve). There was no subscription listed on my account with them for my email address. After my correspondence with them, I assumed it was resolved until one month later when I received a second charge. Again, I emailed them, and again it was going around in circles. It was discovered that this was through a misspelled version of my email address (I had accidentally transposed two letters with one of my three total orders). They were telling me that I needed to create an account with them for that email address, the email address I have no access to, yet they created an account on their end to charge me a monthly subscription fee. After a few more go-rounds, I\u2019m told they cancelled it. Great! Never received any refunds for the charges, but I went several months without charges to my PayPal account and assumed that was the end of it.\r\n \r\nFast forward to September 16th when I receive a new notification from PayPay from Shapermint, but this time for $18.99. What!?!? I have not had dealings with this company since they told me everything was cancelled.\r\n\r\nYet again, I am emailing their support team and yet again I\u2019m going in circles. They are not reading what I\u2019m writing, they are not looking back at the issues I\u2019ve had, nothing! Are they even real? Now they are claiming that I went on their site on September 16th and must have opted into some surprise deal. Are you f\u2019ing kidding me? I have not been on their site. \r\n\r\nNow I\u2019m fighting with PayPal (there seem to be no real people there either), managing a dispute on BBB, and trying to find other ways to warn people of this scam.\r\n\r\nAt this point I have no choice other than to cancel my PayPal account altogether to prevent future charges from this company. \r\n\r\nThis is unreal!!"

"The company will enroll you in a subscription plan without your consent. When you try to resolve the issue after getting billed, you just end up in a loop. None of them actually read the issue, they just go on to explain the benefits of the subscription. I\u2019ve now been billed $4.99 in April (I started email correspondence right then to resolve). There was no subscription listed on my account with them for my email address. After my correspondence with them, I assumed it was resolved until one month later when I received a second charge. Again, I emailed them, and again it was going around in circles. It was discovered that this was through a misspelled version of my email address (I had accidentally transposed two letters with one of my three total orders). They were telling me that I needed to create an account with them for that email address, the email address I have no access to, yet they created an account on their end to charge me a monthly subscription fee. After a few more go-rounds, I\u2019m told they cancelled it. Great! Never received any refunds for the charges, but I went several months without charges to my PayPal account and assumed that was the end of it.\r\n \r\nFast forward to September 16th when I receive a new notification from PayPay from Shapermint, but this time for $18.99. What!?!? I have not had dealings with this company since they told me everything was cancelled.\r\n\r\nYet again, I am emailing their support team and yet again I\u2019m going in circles. They are not reading what I\u2019m writing, they are not looking back at the issues I\u2019ve had, nothing! Are they even real? Now they are claiming that I went on their site on September 16th and must have opted into some surprise deal. Are you f\u2019ing kidding me? I have not been on their site. \r\n\r\nNow I\u2019m fighting with PayPal (there seem to be no real people there either), managing a dispute on BBB, and trying to find other ways to warn people of this scam.\r\n\r\nAt this point I have no choice other than to cancel my PayPal account altogether to prevent future charges from this company. \r\n\r\nThis is unreal!!"