Login
Start Free Trial Are you a business?? Click Here

shapermint.com Reviews

4.3 Rating 720 Reviews
84 %
of reviewers recommend shapermint.com
4.3
Based on 720 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy

Write Your review

shapermint.com 5 star review on 24th October 2024
Christy B
shapermint.com 1 star review on 24th September 2024
Crystal Cook
shapermint.com 1 star review on 24th September 2024
Crystal Cook
shapermint.com 1 star review on 24th September 2024
Crystal Cook
shapermint.com 1 star review on 24th September 2024
Crystal Cook
shapermint.com 1 star review on 24th September 2024
Crystal Cook
shapermint.com 1 star review on 19th September 2024
Sandra L
30
Anonymous
Anonymous  // 01/01/2019
Oh my goodness! I absolutely love everything I bought, everything is so comphy. I would really love to buy more Cami's and bras. The T shirt body suit is so nice as well. I am one handed and it's a little difficult to snap the bottom of the body suit, however if there's a Will there's a Way, it takes me a bit longer but I get it done ! I love everything you sell. Thank you so much for everything and making my confidence higher. I really appreciate ALL of you ! Thank you again, Stacy F.
Helpful Report
Posted 4 months ago
I finaly found a confortable bra who fit perfectly and who dosen’t hut!!
Helpful Report
Posted 4 months ago
The products are well made, affordable and flattering. The customer service is excellent as well.
Helpful Report
Posted 4 months ago
The product fits well. They wash well and are holding up nice. Love the bras. Shipping is slow!
Helpful Report
Posted 4 months ago
Again, every single piece of Shapermint has lived up to my expectations! Love everything I’ve tried…5 Star for me!
Helpful Report
Posted 4 months ago
They made me happy by when I received my first order everything was to big and the styles didn't fit right. So I took a chance ordered a second time with a different style everything fit like a glove. They accept everything back .. they are kind and polite company. For me customer service is very important. When im ready to add moreor to down I will. They brought back my confidence because I'm top heavy currently so I'm learning to love myself as I drop my post menopausal weight.. Thank you shapermint with this I'm grateful 🙏 🥲
Helpful Report
Posted 4 months ago
Love the bras...they are so comfortable! Shipping is really slow.
Helpful Report
Posted 4 months ago
Comfortable product …great Quality … product washes well…support
Helpful Report
Posted 4 months ago
The most comfortable bra I’ve ever worn.
Helpful Report
Posted 4 months ago
Love the produce. It the recurring charge that I didn’t signup for is enough for me to ever buy again. This could have been my number one choice for bra purchases but feel this auto signup is very underhanded. Could have been a 5 star review.
Helpful Report
Posted 4 months ago
I ordered a cami that was too small, and they told me to keep it and share with a friend. Then they sent me another cami for free. That is phenomenal customer service. And I am new to shaping garments, so it's taking me a bit to get used to the cami, but I do love it. Definitely holds everything in.
Helpful Report
Posted 4 months ago
I purchased 3 bras. They were just okay
Helpful Report
Posted 4 months ago
Love my new bras. Holds everything up and in
Helpful Report
Posted 4 months ago
DO NOT USE A CREDIT CARD OR DEBT CARD WITH SHAPERMINT!! They charge a reoccurring charge that no one signs up for and you can not speak to a representative to cancel. I literally had to cancel my credit card to get the charges to stop. They products are not worth the aggravation... I had to give one star to write a review but honestly I would give them negative 10 stars
Helpful Report
Posted 4 months ago
I placed an order and almost a month past and i have not received. I send 3 messages to the company because it is very difficult to get in touch with a human person and i did no get any answer.. It is no a customer services where you can track your order or get any response. Very disappointed. Maria
Helpful Report
Posted 4 months ago
The bra arrived in a timely manner. The stitching on the sides of the bra dug into my skin. Also, the stitching and construction looks like a very inexperienced person made it. I tried to return the bra, but their site is set up for exchanges, not returns. For the reasons of returns. they only offer, "too big, too small or does not like the material". No where does it have an "uncomfortable to wear" option. After getting the run around on the site, I went to PayPal to put in a dispute. A window came up from Shapermint asking, please contact us, as PayPal is a long process to return. I emailed Shapermint and within a few days I did get a return label. Meanwhile, Shapermint deleted my original review on their site. Bad experience all around! At the end of the day they kept $ 4.95 of my money to them. And NO, it was not because of the exchange rate. This is what they keep when a person returns. It is a cheaply made bra and they are making millions off of consumers. DO NOT BUY from this company! One bra, shipping and U.S. tax was $ 69.08 CAD dollars! Outrageous for the horribly made product!
Helpful Report
Posted 4 months ago
Purchased some bras at the end of May 2024 and now (24 June 2024) have just been charged $4.99US for the “Membership” that I never agreed to! There is nothing in my account details that shows I have signed up for recurring monthly membership! SCAMMERS!
Helpful Report
Posted 4 months ago
Serious decline in quality and abhorent business practices. I bought three pairs of leggings during the pandemic which I still have - great quality and excellent value. Recently, I purchased two bras and they were just terrible - awful quality, bad fit reccomendations on the website, and worst of all THEY ADD A HIDDEND MEMBERSHIP FEE AUTOMATICALLY TO ORDERS! Suprise, a month later there is a membership charge with no explanation, and when I asked to have it cancelled, the website directs me to sign up for it again. A scam, through and through. What happened to this company???
Helpful Report
Posted 4 months ago
What went wrong? Everything!! They are the worst company ever! They do illegal things. Trying to find out how to report them. Do not order from them! You will regret it! They sign you up for a membership you didn’t sign up for, charge you more then you were quoted, you can’t speak with a live person, they lie over and over. Can’t believe they are still in business.
Helpful Report
Posted 4 months ago
Horrible! Whatever you do, DO NOT ORDER FROM THIS COMPANY! I was excited to try one of these bras and vouched to order online. The checkout was so complicated and sketchy! The site ended up charging my credit card twice for over $188. I wanted one bra! For a $39.99 promotion price! Then when I realize what was done, a bot is the “customer service” rep and “IT” lets me know the order(ssss) cannot be canceled because it wasn’t done within an hour. I am so upset! Horrible, company and SCAM!!
Helpful Report
Posted 4 months ago
shapermint.com is rated 4.3 based on 720 reviews