shapermint.com Reviews

Name: shapermint.com
Rating: 4.37

4.4 Rating 2,099 Reviews

85 %

of reviewers recommend shapermint.com

Company Reviews

Questions

Metrics

4.4

Based on 2,099 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've purchased 2 different bras. Both are excellent. I'll never buy a another bra again other than this brand. Best decision ever..”

Helpful Report

Posted 1 week ago

“The bra is lovely! So comfortable and supportive, my first without wires too! Saw the ads many a time and glad I tried it. Would recommend”

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Posted 1 week ago

“I love the products as they hide alot of buldges”

Helpful Report

Posted 1 week ago

“I think the products are good and comfortable. However, I agree with other customers. Customer Support is awful. The website offers a 'Live Chat'. I couldn't get a live person. You are 'talking' with a bot. Very difficult to resolve an issue when the company sent your items to an incorrect address. While I would consider buying again from this company, the Customer Service may be a deterrent. Shapermint, get some real people to support your customers!!”

Helpful Report

Posted 1 week ago

“I'm not sure if my package got lost in the mail or what, but shipping took so long! With that said, though- it was worth the wait! The shape tanks are amazing and having me feeling more confident in my spring clothes. I will order again!”

Helpful Report

Posted 1 week ago

“The products are amazing. Customer service is horrendous. I paid for things to be delivered early. I got them like six weeks later. I still have not gotten my original order which I placed at least six weeks ago.”

Helpful Report

Posted 1 week ago

“very very comfortable, will get another one. The only reason for only 4 stars is because the size it suggested i buy allowed the boobs to eventually start to peek out from under the bra as the day wore on. But i'll buy another size :)”

Helpful Report

Posted 1 week ago

“While it is somewhat comfortable the sizing seems off and doesn’t provide the support needed. The shipping was quick though.”

Helpful Report

Posted 1 week ago

“Easy ordering and quick shipping.”

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Posted 1 week ago

“It was a lovely surprise to find a garment which is soft to the touch and extremely comfortable. It was so easy to put on.”

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Posted 1 week ago

“Really comfy bra. Super customer service, who replaced my first one immediately, without any bother at all.”

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Posted 1 week ago

“It was so nice to finally have a comfortable undergarment that shaped without pinching and gave natural lines.”

Helpful Report

Posted 1 week ago

“Yeh it’s ok!! Don’t love it”

Helpful Report

Posted 1 week ago

“I wish you didn't have to go through a "Bot" to resolve a question, however, I find the customer service overall is very good once it gets to a person. I recommend emailing customer service to resolve a question. Exchanges are easy. Refunds are easy. If you do a store credit, however, it is difficult to find the code to use on an order. I like the products once I determined the correct size.”

Helpful Report

Posted 1 week ago

“Everything I have ordered fits perfectly and is very comfortable.”

Helpful Report

Posted 1 week ago

“I bought one of the bras and I'm very impressed with it. I also got a free pair of undies, which are soooo comfortable that I've bought a few more! Delivery is fairly fast too, so I am happy so far and will be recommending”

Helpful Report

Posted 1 week ago

“Love the comfort. Love the fit. The only thing that would make this bra better is if was made with a dry weave fabric. It gets really hot in Florida.”

Helpful Report

Posted 1 week ago

“The Shapermint products are very comfortable.”

Helpful Report

Posted 1 week ago

“I have recently purchased the high waisted pants and the shapermint camis and love them both . They are so comfortable and the camis never roll up . I am so pleased with my purchases.thank you shapermint 😊”

Helpful Report

Posted 1 week ago

“They addressed my queries with efficiency and promptness. The products were delivered and received quickly without delays. I definitely recommend their products, even if I wasn't able to utilize them for myself due to being used to normal bras bought from a store.”

Helpful Report

Posted 1 week ago

shapermint.com is rated 4.4 based on 2,099 reviews