“I ordered a Lowden S 25 jazz nylon. I got from Jason, specialist by Sheehan's, all the answers I needed. The service was professionnal and friendly. I received in Switzerland this wonderful guitar less than 24 hours after having paid it. I am very pleased with this instrument and I thanks Sheehan's for the service.
Alexandre”
“I ordered a Yamaha FG700S acoustic guitar as a Christmas present at the end of November. The instrument arrived a few days later very well packed and in pristine condition. A big thank you to Cedric for the setup which was perfect. The reason I chose to make my purchase with Sheehans was because of the attention to detail given to each instrument to ensure that it was ready to play "out of the box" before being shipped to the customer. It's this kind of attention that reputations are built on. Keep up the good work!”
“Ordered a keyboard and stand as a Christmas present on-line last week. Thought I was tight on time but it arrived the following day. Brilliant service and very efficient. Very pleased with what I ordered and very relieved!”
“Ordered violin strings on the website, arrived the next day. Excellent service and will definitely recommend and use again. Can't wait to visit in store!”
“Contacted Sheehan's from Ontario, Canada re: G7th capo warranty, which typically involves mailing off for repair or replacement which would be timely and in my case rather costly. Within an hour of contacting VIA CONTACT US form, Seamus emailed me asking for current mailing address to send out new replacement. Outstanding, timely, courteous customer service. It may only be for a small ticket item like a capo, but it illustrates commitment to the customer.
Thanks a bunch folks. You just made a new pal over in Canada.”
“I have found the staff in Sheehans to be both helpful and knowledgeable about the products they are selling. Definitely a shop I would recommend for beginners right through to accomplished musicians.”
“There can be few places that are so in tune, pardon the pun, with their customers’ needs than Sheehan’s. Whether you’re just looking, have a few pounds to spend or are about to buy the instrument you’ve always dreamed about, you’ll get the same expert and courteous service from Jason and the team.
I’ve been in and out of Sheehan’s for many years now and been delighted with both the help I get and my purchases whether guitars, mandolins, ukuleles or harmonicas. The after service is terrific too so when it comes to the time for a new set-up the guitar will come back as good as new and will play just as you want. They also provide all sorts of opportunities to learn to play and the annual Acoustic Avalon event where some of the best guitarists, as well as some of the best guitars, in the world appear.
If you’re like me and you don’t like people to try and sell you things then Sheehan’s is the place for you. They’re never ‘pushy’, always friendly and give you lots of time and help as you weigh up what seem like endless possibilities: Sheehan’s is a seriously well-stocked shop. Jason and his colleagues will talk you through your options and make sure you use one of the quiet rooms so you can properly compare guitars and compare and contrast instruments.
So, what’s not to like? Go and meet Jason and the rest of the team but be warned: it’s addictive.”
“Awesome shop, I always buy my stuff from here, staff are always friendly and helpful, the two guitar guys were really knowledgable on pedals and effects units, and helped me get exactly what I needed. Cheers guys.”
“I was recommended by my son to contact Sheehans after he had a 'good' professional buying experience.
The staff were excellent and the on going updates were appreciated particularly when my piano was delivered ahead of schedule.
A thoroughly comfortable experience from very professional people.
I am pleased to recommend them.”
“One of the nicest buying experience ever!!
Having played the acoustic guitar for almost two years I decided it was time to upgrade so having spoke to a friend they recommended Sheehans Music and was I glad they did.
As soon as I walked in I was greeted by friendly staff who made me feel instantly welcome. The showroom was wonderful with the largest selection of acoustic guitars I’ve ever seen. I explained what I was looking for and what budget I had and was given several instruments to try and I was even treated to a coffee!
I never once felt pressured or sold too, instead I was given excellent guidance to help me find the right guitar for me, and that’s exactly what I did.
Thanks Guys”
“I was 16 and very keen to buy the best acoustic guitar available. After doing my research in Australia and the UK on Lowden guitars I was then referred to Sheehan's by Lowden. I contacted the team at Sheehan's and I knew they were the way to go!
The team at Sheehan's Music were extremely helpful and I could not have asked for better customer service from Jason, who was a legend when it came to purchasing my Lowden guitar.
I purchased a Thomas Leeb Signature model Lowden. This guitar is beyond words and sounds even more beautiful than it looks, especially through the L.R. Baggs Pick-Up system that was installed by the expert luthiers at Sheehan's Music.
I know that I truly have a great guitar for life! Thanks heaps to Lowden and Sheehan's Music.
- Jack”
