Shelter Fitness Reviews

Name: Shelter Fitness
Address: Suite 620, #182, Cranberry Township
Rating: 4.78

4.8 Rating 322 Reviews

95 %

of reviewers recommend Shelter Fitness

4.8

Based on 322 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Shelter Fitness:

Shelter Fitness is a leading home fitness supply company based in Cranberry Township, PA. We offer quality training equipment at fair prices to help our customers achieve their health goals.

Visit Website

Phone:

(800) 839-6054

Email:

support@shelterfitness.com

Location:

Suite 620, #182
Cranberry Township
16066

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Shelter Fitness 5 star review on 21st September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and product”

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Posted 3 years ago

“There are s many companies selling similar products, but the are NOT the same. Shelter Fitness has la level of product quality and personal service that is rarely seen. I purchased 4 sets of the Tube Bands for myself and daughters and they are used every day. The metal clasps and rings set them apart from others on the market. I'm also using a set of Mini-Bands for shoulder rehab. After the sale the service is what counts. After repeated twice daily use the three lightest bands gave up. It happens. I called Matt and even though the Minis were over a year old, He Apologized and Replaced them. To my surprise Matt gifted me another Shelter Fitness product to make up for my inconvenience. Wow! Matt went above and beyond. Great Products! Great Company! Great People! I highly recommend them!!!! Louie Busalacchi, Milwaukee Wi.”

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Posted 3 years ago

“Fantastic product, with even better customer sevice!”

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Posted 3 years ago

“Your stability straps have helped me tremendously!”

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Posted 3 years ago

“Great product and speedy delivery!”

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Posted 3 years ago

“quality materials and construction. great price and fast delivery”

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Posted 3 years ago

Thanks for the review Peter!

Posted 3 years ago

“Their resistance bands work great and when I had an issue with shipping, their customer service fixed my issue the same day. Great customer experience.”

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Posted 3 years ago

Appreciate the kind words Austin. We are always happy to help with the logistics. Hope the bands are working out for you!

Posted 3 years ago

“Shelter Fitness customer service is superb!”

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Posted 3 years ago

Thanks for the review Ron. We are always happy to help!

Posted 3 years ago

“The bands are not as durable as I thought they would be.”

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Posted 3 years ago

Hi George, thanks for leaving the review! As a small US based business we stand 100% behind our products and their quality and are always happy to help with issues. As a provider for many leading gyms, athletic programs, and armed forces branches we are very confident in our offering and thousands who use our products each day. We are more than happy to offer an exchange or replacement for you if you feel you have a defective product. Just contact us at support@shelterfitness.com to get the process started. We sincerely appreciate the feedback as we work to build our brand!

Posted 3 years ago

“The website was easy to shop. I love the fabric bands and long rubber band set that I bought. Great addition to my home gym. I highly recommended Shelter Fitness products!”

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Posted 3 years ago

Thanks for the feedback Shamika! As a small business, having an easy to use website is important for us, but not as much as the satisfaction of our customers. We are thrilled your happy with your purchase. Let us know if you need anything else!

Posted 3 years ago

“I wish the resistance bands come with a bar !”

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Posted 3 years ago

Hi Keith, thanks for your support and feedback. We do not offer a Resistance Band bar at this time unfortunately but we are planning many new products to be released later this year. Stay tuned!

Posted 3 years ago

“The quality of the product is better than I expected. I was also grateful at how quickly my product arrived so there were no delays in the start of my fitness program. Thank you I will definitely order again”

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Posted 3 years ago

Thanks for the feedback Monica. We work hard to produce a quality product at a great price. We are thrilled they are meeting your needs!

Posted 3 years ago

“I'm very happy with the resistance band set I got from Shelter. I can do a full body stretch and workout without the bulk and expense of "hard" gym equipment. I used to have a gym room full of gear, but I'm much happier now. Exercise ball, bands, rings, and a chin up bar are all I need.”

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Posted 3 years ago

Thanks Greg! We are happy the band set is helping augment your home setup.

Posted 3 years ago

“Great products and great service!”

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Posted 3 years ago

Thank you for the kind words Rob. We are happy you had a great experience with us!

Posted 3 years ago

“So far so good.”

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Posted 3 years ago

Thanks Eric. Let us know if you need anything down the road!

Posted 3 years ago

“The 1/4", non-stick material keeps me from slipping during those long, hot yoga sessions while the guide lines makes it easier for a novice like me to be in the best possible position at all times. High quality product at an affordable price makes it a great option no matter where you are at in your practice. I love my Shelter Fitness yoga mat!”

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Posted 3 years ago

Thank you for the thorough review Robert and we are thrilled the mat is working out for your needs. Let us know if you need anything else!

Posted 3 years ago

“Great product will purchase again in the future”

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Posted 3 years ago

Thank you Vedran for your review. We appreciate your business and support!

Posted 3 years ago

“One of the two kettle bells I ordered was damaged in transit. Still waiting on its replacement....”

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Posted 3 years ago

“All is well”

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Posted 3 years ago

We appreciate the feedback Brent! Thanks for your support!

Posted 3 years ago

“Great quality IMO”

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Posted 3 years ago

Thank you Gjoi for the review!

Posted 3 years ago

Shelter Fitness is rated 4.8 based on 322 reviews