Shelter Fitness Reviews

Name: Shelter Fitness
Address: Suite 620, #182, Cranberry Township
Rating: 4.76

4.8 Rating 327 Reviews

94 %

of reviewers recommend Shelter Fitness

4.8

Based on 327 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Shelter Fitness:

Shelter Fitness is a leading home fitness supply company based in Cranberry Township, PA. We offer quality training equipment at fair prices to help our customers achieve their health goals.

Visit Website

Phone:

(800) 839-6054

Email:

support@shelterfitness.com

Location:

Suite 620, #182
Cranberry Township
16066

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not great, though also my fault. I used Apple Pay at checkout which automatically filled in an old address of mine. I noticed it as soon as the order confirmation screen came up so I emailed customer service and asked if they could please change the address before shipping the order. Never received a response so I emailed again after the order was delivered. Response this time basically said “we did respond to your last email and there’s nothing we can do unless the order is returned”. We’ll I can’t return something I don’t have.. and there’s no response to my original message anywhere in my inbox, spam folder etc. Was only a $40 or so order but still a bit frustrating to receive such little support”

Helpful Report

Posted 2 years ago

“Thank you guys for resending, I wrote my address wrong, I’m 54 , didn’t have my glasses on, I love rubber bands, I drive a semi, they all fit in a duffel bag, I use them every day, thank you, thank you, thank you”

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Posted 2 years ago

“All the equipment I purchase is great quality. The customer service is stellar! Happy to have ordered from Shelter Fitness.”

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Posted 2 years ago

“Not sure if the problem was a Shelter Fitness or their logistics but order was 3 days later then indicated and package was damaged. Products were ok. I intend to order from them again BUT will allow an extra week for potential logistics issues.”

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Posted 2 years ago

“Excellent product. Way more comfortable and easy to use than the old rubber straps. Arrived at my doorstep very quickly!”

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Posted 2 years ago

“Shelter Fitness customer service was exceptional. I sent them an email and I received a personal reply the very same day! I really like supporting small businesses!”

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Posted 2 years ago

“Best resistance bands ever.”

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Posted 2 years ago

“Best sports hats made! I've used one for working in the Arizona sun for years and she's still like new. I also have a couple of others that I go paddleboarding, hiking, running and various activities and they keep my head cool and shaded in the summer, or warm in the winter. The stash pocket for a key or cash is always a must. Love the Shelta hat!”

Shelter Fitness 5 star review on 1st February 2023

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Posted 2 years ago

“Bands are great. My boys 12 and 11 love using them!!”

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Posted 2 years ago

“Love the bands. I find I have less pain doing strength training with them”

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Posted 2 years ago

“Love the matt”

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Posted 2 years ago

“Excellent quality 👌 👏 👍 🙌 😎 😀 👌 👏”

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Posted 2 years ago

“Heavier bands are wide,solid & sturdy. Smaller bands are very narrow & I'm now wondering how long these skinny, lightweight bands will last. I'm hoping these bands will hold up. All other skinny bands I've ordered from other companies lasted only a few weeks Time & repetitions will tell”

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Posted 2 years ago

“Great quality”

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Posted 2 years ago

“Great quality”

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Posted 2 years ago

“The orange heavy resistance band provides good resistance and seems very durable.”

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Posted 2 years ago

“Great bands recommended by my chiropractor for strength training. Easy to order and reasonable price. The bands are great and I am making great progress.”

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Posted 2 years ago

“Bands are fine so far. Delivery time took a little longer than I expected….”

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Posted 2 years ago

“Bad stability ball. Bad experience”

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Posted 2 years ago

“...good product, great service!”

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Posted 2 years ago

Shelter Fitness is rated 4.8 based on 327 reviews