National Transport Services Reviews

Name: National Transport Services
Address: 8610 N New Braunfels Ave, S-607, San Antonio, Texas
Rating: 4.63

4.6 Rating 202 Reviews

91 %

of reviewers recommend National Transport Services

Company Reviews

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Phone:

(888) 346-2202

Location:

8610 N New Braunfels Ave,
S-607,
San Antonio
Texas
78217

National Transport Services 5 star review on 23rd February 2024

Anonymous

Anonymous // 01/01/2019

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“Service was timely, delivered around a scheduled appointment I could not change. Car arrived in good condition, secured well. Driver polite.”

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Posted 1 year ago

“A great service. Took care of the car I purchased, delivered very quickly and all at a reasonable price!”

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Posted 1 year ago

“On time is very key. Thanks”

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Posted 1 year ago

“My truck was delivered undamaged and the gentleman was very pleasant. My issue came when I unloaded the tires out of the back of my vintage pick up and saw that he had put his garbage underneath my wheels through the center hole. His blue plastic gloves, and a water bottle. the reason I know that they were his is because he wore the same kind of gloves when he unloaded the truck. That is the only complaint that I have.”

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Posted 1 year ago

Hi Jeff! Thank you so much for informing us about your experience with National Transport Services. We apologize for the driver's inattention regarding the gloves and water bottle. We will address his carelessness with him right away. We really appreciate your feedback and are so glad that you had a pleasant experience, less the garbage. We strive to provide the highest levels of customer service so that our customers have the best experience possible. We are also always looking for ways to improve our services. If you ever need help in the future, do not hesitate to reach out to us. We're always here to help. Thanks again for your review! Sincerely, National Transport Services

Posted 1 year ago

“They were very professional. Marie easy to communicate with. Took good care of my car, and the car that was removed to get to my car. I recommend.”

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Posted 1 year ago

“Excellent customer service from the home office, by the driver, and followup.”

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Posted 1 year ago

“No thank you”

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Posted 1 year ago

“very professional. no disappointments”

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Posted 1 year ago

“NTS was very helpful, prompt, and value for money.”

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Posted 1 year ago

“Great job with the transport. Very fast in arriving to Maine. No problems at all. Will use NTS if I need them in the future. Thanks.”

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Posted 1 year ago

“Great to work with. Pickup and delivery were as stated, I was informed along the way and arrived in good shape. Will be calling for my next purchase. Thank you”

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Posted 1 year ago

“My car was delivered on time, the driver was an ass not professional at all. He did more damage to my car that I didn’t realize till after the car got repaired.”

National Transport Services 2 star review on 24th March 2023

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Posted 1 year ago

Thank you for your feedback about National Transport Services, Samantha. We really appreciate you taking the time to let us know about your experience. We are sorry that the driver was not professional. We have attached more photos of your vehicle at pick up. It appears that your car was in an accident prior to picking up. We would really like to know more details so we can work to make sure this doesn't happen again. Could you please tell us more about the specific behavior of the driver as well as how you think we could have better handled the situation?

Posted 1 year ago

“Awsome experience will use them again”

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Posted 1 year ago

“Tucker and Lily were so helpful in making sure my motorcycle made it from Atlanta to NJ. Easy to schedule, had a great response time when I had questions, and made me feel confident in my decision. Highly recommend.”

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Posted 1 year ago

“My car was returned with dents and some scratches. Not to mention, I was charged extra to move my vehicle despite giving the company plenty of time.”

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Posted 1 year ago

Thank you for your feedback regarding National Transport Services. We are genuinely sorry that your car was returned with dents and scratches and was charged extra for the storage yard. This is the first time we have heard about the damages since it was delivered on December 12th, 2022. We appreciate you taking the time to let us know about your experience. We want to improve our services, so please let us know what we could have done better in your unique situation.

Posted 1 year ago

“This was my 7th shipment, and as usual this shipment was well done. Cars came early, and driver was extremely helpful. Also price is very competitive”

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Posted 1 year ago

“Okay. Too expensive.”

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Posted 1 year ago

Thank you for your feedback, Lenora! We pride ourselves on providing the best transport services to our customers. Our top priority is to ensure that all of our customers have an enjoyable experience, so your opinion is very valuable to us. If there is ever anything we can do for you, don't hesitate to reach out.

Posted 1 year ago

“Excellent results for shipping a Classic Porsche from LA to Monterey. Very timely shipment, good price, no damage and friendly exchange with the operator.”

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Posted 1 year ago

“Shipping took longer than anticipated, then you attempted to charge me additional costs”

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Posted 1 year ago

Hey David, Thank you so much for your review of National Transport Services! We strive to provide customers with an easy and personalized experience. We apologize for how long the process took. The unprecedented extreme weather in California and Colorado was the cause for the delay. The roads crossing over the Colorado Rockies were not safe for traveling. In regards to the upcharge, that was an internal mistake, as it was a computer generated email. And it is a misunderstanding. We did not attempt to charge you more. The dispatcher that was responsible for editing the message before it was sent, sent a follow-up message asking you to disregard it. "Please disregard the previous email. You are correct. The payment was made in full. You have a zero balance." The delay was caused by mother nature, and no upcharge was attempted. Thanks again for taking the time to leave your positive feedback! Best, National Transport Services

Posted 1 year ago

“Things worked out well. The only problem was that it was difficult to communicate with the drivers who only spoke Russian. It took a while but we were able to try to understand each other.”

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Posted 1 year ago

Thank you for your 4 star rating of National Transport Services! We're glad to hear that things worked out well. We apologize that it was difficult to communicate with the drivers who only spoke Russian. We understand how challenging communication can be and we are glad that you were still able to try to understand each other.

Posted 1 year ago

National Transport Services is rated 4.6 based on 202 reviews