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National Transport Services Reviews

4.6 Rating 202 Reviews
91 %
of reviewers recommend National Transport Services
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Phone:

(888) 346-2202

Location:

8610 N New Braunfels Ave,
S-607,
San Antonio
Texas
78217

Anonymous
Anonymous  // 01/01/2019
Vehicle was picked up on schedule and delivered as requested at destination. Very satisfied with the service provided. Would definitely recommend it and use it again. Thank you for the service.
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Posted 1 year ago
car came in good cond price was good i would your service again
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Posted 1 year ago
Thank you for your positive rating! We are pleased to hear that you enjoyed your experience with National Transport Services and that your car was in good condition and at a good price. We would welcome you back as our customer in the future!
Posted 1 year ago
No communication, took way too long and order was cancelled.
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Posted 1 year ago
Thank you so much for providing feedback on National Transport Services, Bill. We certainly appreciate you taking the time to let us know about your experience. Our records show your 1931 Ford Sedan was picked up in Dallas, OR on March 2nd, 2021, and successfully delivered to Chandler, AZ, on March 6th, 2021. We'd like to make things right. Please let us know if there is something we missed. Sincerely, National Transport Services
Posted 1 year ago
Hello Bill, We hope you are doing well. We wanted to follow up regarding your review. Please let us know if your complaint concerns another vehicle or was ordered under another name. We want to find out what went wrong to correct the issue internally. Your help with identifying the issue would be greatly appreciated. Sincerely, National Transport Services
Posted 1 year ago
Hi Bill, This is a reminder that the negative review you have left us was for another company. We ask for you to please remove this review. Our records show your order with us was delivered on time without issues. Sincerely, National Transport Services
Posted 1 year ago
The shipment we received from your company was very well in regards to us needing a vehicle at the time. There was somewhat of a over-charge due miscommunications in the 1st pickup. I still feel it should been avoided? Nether the less, the transport started back with no further delays.
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Posted 1 year ago
Thank you for your 4 star rating of National Transport Services, Larry! We appreciate your feedback - we're glad to hear that the shipment you received from us was in good terms for you. We apologize for the miscommunications in the first pickup which led to an over-charge and hope that it does not happen again. Thank you for your continued patronage!
Posted 1 year ago
First transporter caused damage to car and notified MD that he was unable to load the car. He outright lied to me that he damaged the car and did not want to admit his damage to the car. Will never use your company or suggest to anyone to use your service.
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Posted 1 year ago
Thank you, Craig, for taking the time to share your feedback. We truly appreciate your input and apologize for your negative experience. This is the first time we have heard about damage to your 1959 MG A Roadster we delivered on November 15th, 2022, that you purchased from Beverly Hills Car Club. So we can better understand what went wrong, please provide us with more details. We want to make things right with you.
Posted 1 year ago
Hello Craig, We hope you are doing well. We wanted to follow up regarding your review. Please let us know if your complaint concerns an order under another name. We want to find out what went wrong to correct the issue internally. Your help with identifying the issue would be greatly appreciated. Sincerely, National Transport Services
Posted 1 year ago
Hi Craig, This is a reminder that the negative review you have left us still has not been solved. Please provide us with more details as our records show your vehicle with us was delivered on time without issues. Sincerely, National Transport Services
Posted 1 year ago
Car was picked up and delivered as promised. No problems and good communication, would use these guys again.
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Posted 1 year ago
Good, Dependable, Fare pricing
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Posted 1 year ago
Shipped quickly and days ahead of schedule
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Posted 1 year ago
They damaged the front of my XKE Jaguar
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Posted 1 year ago
Thank you so much for taking the time to review National Transport Services, Stephen! We're so sorry to hear about the damage caused to the front of your XKE Jaguar. We're dedicated to delivering first-class service to all our customers. This is the first time we have heard about damage to your vehicle since we delivered in early December 2021. Can you please tell us more about what happened? We take all reviews seriously and look forward to amending the situation.
Posted 1 year ago
Hello Stephen, We hope you are doing well. We wanted to follow up regarding your review. Please let us know if your complaint concerns an order under another name. We want to find out what went wrong to correct the issue internally. Your help with identifying the issue would be greatly appreciated. Sincerely, National Transport Services
Posted 1 year ago
Hi Stephen, This is a reminder that the negative review you have left us is still not addressed. We kindly ask that you provide us with further details so we can identify whether or not this was indeed our delivery and not another company. Our records show your vehicle with us was delivered on time without issues. Sincerely, National Transport Services
Posted 1 year ago
This was my first time shipping a vehicle. I could not have been more pleased.
National Transport Services 5 star review on 20th March 2023
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Posted 1 year ago
Very professional and attentive on the delivery! I will use their services again!
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Posted 1 year ago
arrived when they said it would , in good condition.
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Posted 1 year ago
My vehicle arrived intact and on time, in good condition. I’d recommend NTS for any of your private vehicle moves.
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Posted 1 year ago
Excellent service
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Posted 1 year ago
Clean, Courteous, Careful and on time. Could not have asked for ore.
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Posted 1 year ago
Thank you so much for the kind rating, Samuel! It's great to hear that our National Transport Services provided you with a clean, courteous, careful and on-time ride. We love helping out our customers like you and can't wait for your next ride with us!
Posted 1 year ago
Greg prompt no damage
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Posted 1 year ago
They were great- on time service
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Posted 1 year ago
Was easy and rather quick in lead time I did not give 5 because of the sizes of the truck , could not go to my exact address
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Posted 1 year ago
Thank you for your 4-star rating, Patrick! We appreciate the feedback and are sorry to hear that the truck sizes didn't fit your exact address. We hope that our National Transport Services have at least been easy and quick in lead time for you.
Posted 1 year ago
Lily and NTS did a great job. Lots of useful information, and clear communication, and the final delivery was seamless. I highly recommend them to anyone shipping cross-country. Plus the price was excellent.
National Transport Services 5 star review on 20th March 2023 National Transport Services 5 star review on 20th March 2023
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Posted 1 year ago
Great experience. I'd use them again.
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Posted 1 year ago
National Transport Services is rated 4.6 based on 202 reviews