National Transport Services Reviews

Name: National Transport Services
Address: 8610 N New Braunfels Ave, S-607, San Antonio, Texas
Rating: 4.63

4.6 Rating 202 Reviews

91 %

of reviewers recommend National Transport Services

Company Reviews

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Phone:

(888) 346-2202

Location:

8610 N New Braunfels Ave,
S-607,
San Antonio
Texas
78217

National Transport Services 5 star review on 23rd February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The driver was supposed to show up and pick up the car to be delivered and did not until the next day. He also shrink wrapped car and left sticky tape every which had to be professionally cleaned. He did get the car to it's destination, it just wasn't the most professional job.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to let us know about your experience with our National Transport Services. We apologize for the inconvenience caused due to the driver not showing up to pick up the car on time and for using a protective wrap that had to be professionally cleaned. We understand how important it is for our customers to have a positive experience, and we are sorry it did not meet expectations. We would appreciate knowing more about the experience, such as what went wrong with the driver, to improve things in the future. How could we have improved this experience for you?

Posted 2 years ago

“My car was delivered on time, the driver was an ass not professional at all. He did more damage to my car that I didn’t realize till after the car got repaired.”

National Transport Services 2 star review on 24th March 2023

Helpful Report

Posted 2 years ago

Thank you for your feedback about National Transport Services, Samantha. We really appreciate you taking the time to let us know about your experience. We are sorry that the driver was not professional. We have attached more photos of your vehicle at pick up. It appears that your car was in an accident prior to picking up. We would really like to know more details so we can work to make sure this doesn't happen again. Could you please tell us more about the specific behavior of the driver as well as how you think we could have better handled the situation?

Posted 2 years ago

“My car was returned with dents and some scratches. Not to mention, I was charged extra to move my vehicle despite giving the company plenty of time.”

Helpful Report

Posted 2 years ago

Thank you for your feedback regarding National Transport Services. We are genuinely sorry that your car was returned with dents and scratches and was charged extra for the storage yard. This is the first time we have heard about the damages since it was delivered on December 12th, 2022. We appreciate you taking the time to let us know about your experience. We want to improve our services, so please let us know what we could have done better in your unique situation.

Posted 2 years ago

National Transport Services is rated 4.6 based on 202 reviews