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SHIRLEY WOOLS LIMITED Reviews

4.4 Rating 118 Reviews
A
Happiness Grade
A

Customer Service - Good

97.96%
Industry Average
Really quick delivery and responded to a query really swiftly, solving an error I made with my email address. Will was well priced and with this customer service I will definitely use again
posted 1 month ago - Anonymous
Consistently good service. Very competitive pricing and free pattern book and delivery for orders over £30.
posted 7 months ago - Susan
Prompt delivery. Excellent customer service. Have used several times already. Happy to use again. Immediate refund for duplicate order.
posted 7 months ago - Hazel
Excellent service and very prompt delivery. My wife is delighted.
posted 1 year ago - Anonymous
Competitive pricing and very prompt delivery. I got the feeling that the company had a genuine interest in their customer and in providing a good service. Thank you
posted 1 year ago - Eleanor
I have ordered wool and patterns recently from Shirley Wools Ltd. This has been on separate occasions. I have found their service to be excellent. Furthermore, the communication in keeping the customer informed of the status of their order to be outstanding. I was extremely happy with prices and the service.
posted 1 year ago - Pam Jennings
Great service, prompt delivery, good communication and free pattern, very pleased.
posted 1 year ago - Anonymous
Have used this company quite a lot. Find the service really good very efficient. Yarn and patterns are a good price and the free gift always welcome
posted 1 year ago - Dee
Speedy service and quick despatch. Helpful emails to keep me informed of progress. Order placed on Wednesday evening and received the goods Saturday. Excellent. Thank you Shirley Wools.
posted 1 year ago - Hannah
Just received my first order, very good customer service, kept informed of status of order, great price. Delivered quickly and we’ll packaged, would definitely recommend
posted 1 year ago - Alison Dean