“Shirtmax Order #605852
Once again, I did not order these 8 ash colored shirts nor do I want them. You added them to an order I placed and you charged my pay pal account for them. I want the amount you charged me refunded ASAP. I checked the track number with UPS right now and (9 days have passed) UPS has not received these shirts from your warehouse.
Stop telling me you shipped them 9 days ago, and that I ordered these 8 shirts, I did not order 8 ash shirts and I want it undone and my money refunded ASAP.
Your system is screwed up and your dumping your problem on me.
Kerry”
“first order with this company. ordered 36 shirts, 6 are not only wrong size but also the wrong color. upon emailing my issue and having to wait for them to respond im replied to with a request for pics showing the wrong color and size. so i stop my business to do so, just for a few hrs later to get another request for a pic showing all 6 shirts. now its end of day and my order that was to be delivered monday will now not happen. they dont seem to be concerned with their customers , so i guess they think we're not concerned about ours. first time and last with this company. should have known when they dont have a phone number listed. lessoned learned. if i could give zero stars i would.”
“I have placed three orders so far from Shirt Max. I am extremely pleased. They have shipped just as quickly as Amazon and the quality of the shirts are amazing. The price is equally great for the quality. Shirt Max customer service has emailed me immediately each time I have needed to communicate with them. Overall, I am grateful and pleased to have found this company.”
“Fast delivery and quality of product. I am machine embroidering on the blankets. These are not typical fleece throws with serged edges. The edges are hemmed and weight is heavier making for a good throw.”
“I’ve ordered from Shirtmax several times and always been happy with the prod, prices, and delivery times. On my most recent order two of my shirts arrived damaged. I was able to email the Issues Department and after sending pics of the damaged shirts they got me replacements right away. The process was so easy and they were so nice.”
“My delivery was a day earlier than expected and when the order was short they immediately sent out the difference which arrived a day earlier than expected as well. Customer service was on top of it and we never lost a beat.”
“The customer service was stellar. I lost a receipt and Shirt Max replied to my email with the needed information very quickly. Prices are great and the items ordered were
great.
Thank you for the great customer service!”
“My first order was spot on perfect! My second order unfortunately was incorrect so I called customer service..They were amazing! They not only sent me a corrected order, I don’t have to hassle with a return…I will gladly recommend and reorder their company.”
“👏👏👏👏👏 5 claps for this company! The price was right! Our order was placed on Wednesday and arrived on FRIDAY!! It was all correct and this was the only company from which I could order one color with all of the sizes we needed. Other companies were out of stock if too many sizes and colors. I sincerely appreciate the transaction. The order confirmation email included the entire order to reference back to when it came to check for accuracy. On top of this, I found the website super easy to navigate. Thank you, Shirtmax!!”
“Made a purchased and received it as promised. One of the items was damaged. I emailed them and within hours received a response in which a replacement way promised without delay. Thanks”
“Bought some thick tees back in January. Being middle of winter I didn't open the package until March. Unfortunately, the product quality has horrible compared to what I had ordered from them previously. Given I was outside of their 30-day return window, I was out of luck. I asked for a refund or exchange/credit towards future purchase. Their "Issues Dept." replied no to both requests. Paid these people $100 and all I get back was a nameless email conversation from their "Issues Dept.". Whatever happened to "Customer Service". Never again.”
“Sooooo happy with my orders. Processing time was great and timely. Colors are beautiful and fit and fabric is comfortable. I'm ordering more in a minute. Thank you so much for your courteous service.”
“I order my husband's shirts, they are delivered in no time and they are always right. The colors are vibrant and they wash well. What else can I say. Great company and great shirts at a great price.
Anita
Ormond Beach FL”
“I ordered 11 Gildan sweatshirts, size 2X. They fit great, and so soft underneath. They arrived when I was told. The price was great. I will order again from Shirt Max.”
