“I ordered several shirts from Shirt Max and they shipped them the same day of the order. I waited a week and contacted Shirt Max about the order. They informed me that the order appeared to be lost in transit. A new order was shipped out and I received it the next day. The lost shipment was not their issue, but the excellent customer service sure was a welcomed resolution. Thanks again Shirt Max for taking care of your customers !”
“I ordered 4 Gildan sweatshirts in xs……that is my usual size. I washed them before wearing and they shrunk to a toddler size……I contacted the company and they refuse to allow me to return them. They are poor quality and obviously defected. My credit card company is now handling the dispute. Never again…..beware…..these Gildans are fake”
“Ordered shirts for our Youth flag football team, paid extra for fast shipping, received the first package full of shirts that wasnt ours, got with them and returned them. It has been 3 weeks now and I have received 5 of the 48 youth shirts ordered and none of the 38 coaches shirts. Paid over $500 for the order, they refunded me my shipping cost, then said UPS did an investigation and spoke with me and I didnt live at my house, I have never spoke to UPS, just an idiotic company and sad they wont refund me for shirts never received, at least not at my house, but it will be on them as I preceed with the legal dept now and itll be on them when all they had to do is refund me for what I never received. Jiffy shirts overnighted my shirts to me to get the uniforms and coaches shirts out, Shirtmax is joke of a company, Jiffy or Shirtspace from here on out.”
“I have ordered from them several times. They are a great company. I recently had an issue with an order and their customer service replied shortly after my email. They took care of the error right away, and let me donate the mess up. I will definitely order from them again in the future!”
“The most trustful and efficient company to get t-shirts from!
It was shipped the next day after I ordered it, and I received the order the day after!
Also, I love the quality of the shirts, Gildan heavy cotton”
“Crappy customer service. They wait until the day it was supposed to arrive to email me asking for pic of ID. I find this very suspicious be careful this company stealing your info.”
“These shirts printed beautifully. They are so much better than standard heavy cotton. Thin (not too thin), soft and comfortable. Great price point! Thanks :)”
“In world where too many companies do the bare minimum and often shrug their shoulders and look the other way with orders that require effort Shirtmax stands tall.
When I emailed Shirtmax that my hat order had not arrived intact they replied within a short time frame and gave me options. Soon after I asked them to replace my order my new hats arrived. I was so blown away I actually sent them an email thanking them.
If all companies followed up like they had the world would be a better place!”
“We did a purchase this weekend my husband and I today Monday we received an email from the company asking for an ID card we refuse because is personal information we don't know where this is going, then I ask to cancel our purchase and they email back that we are a fraudulent people really ?? This is the first time something like this happened. No thank you!”
“ShirtMax has been my go to supplier for over 2 years and I have always been extremely satisfied with their prices and delivery time. Their customer service is top notch too! Any issues I've ever had they've promptly handled them. I'd suggest this company to everyone!”
