shoc.com Reviews

Name: shoc.com
Address: 187 Oceanic Drive, Warana, Queensland
Rating: 4.87

4.9 Rating 874 Reviews

97 %

of reviewers recommend shoc.com

4.9

Based on 874 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

shoc.com 5 star review on 18th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding product!”

Helpful Report

Posted 3 years ago

“Got visor for my 8 year old’s speed flex. The fit was nice and tight against the bars! It comes with rubber covers for the hardware which is tough to get on. Had to use soap and water to turn hardware while in rubber but once it got on it it perfect and just how it should be. I always wore a visor since 8th grade or so. Oakley was big back in my day but this SHOC had a nice shape on top and no gap!”

Helpful Report

Posted 3 years ago

“Great quality”

Helpful Report

Posted 3 years ago

“I love my new visor it fits perfect and very clean.”

Helpful Report

Posted 3 years ago

“The visor is great”

Helpful Report

Posted 3 years ago

“Like the idea of not having to worry about where your sunglasses are. The construction is awesome very heavy duty.”

Helpful Report

Posted 3 years ago

“The best visor company ever.”

Helpful Report

Posted 3 years ago

“I haven’t received it! They said it’s FedExs fault so why not use a different service”

shoc.com 1 star review on 8th March 2021

Helpful Report

Posted 3 years ago

We try our best, we use FedEx 2 day express. It’s THE fastest service out and we chose them because they are the most reliable. We can not foresee a Blizzard. Sorry your item is 3 days late. We’ve had customers over two weeks during this period. SHOC ships out the packages as fast as possible. We are not the carrier and we rely on others to make timely deliveries. When one of THE worst blizzards in recent history coupled with Covid issues hits the system, delays can occur.

Posted 3 years ago

“customer service is very kind”

Helpful Report

Posted 3 years ago

The entire FedEx network has been delayed for 3 weeks. This has been explained to all customers and is being conveyed to you on the tracking. We are sorry your item is late, but this is out of SHOCs control.

Posted 3 years ago

“Fit helmet perfect.. My son said there was a slight scratch on side of shield but doesn’t effect his vision. Have no time to send product back because he has game this week! Thanks Curt”

Helpful Report

Posted 3 years ago

“First visor I’ve had that doesn’t fog when I get hot”

Helpful Report

Posted 3 years ago

“Their service is amazing. If you’ve had any shipping delays or anything it’s all fed ex’s fault. I ordered a visor from these guys last year and they got it to me within 18 hours of ordering it. Amazing service and amazing quality.”

Helpful Report

Posted 3 years ago

Thank you so much for this comment. The great Blizzard of 2021 and Covid have really been detrimental these last two weeks. We are speaking to our FedEx rep daily for updates. It looks like it’s clearing now.

Posted 3 years ago

“Great visor and very beautiful only had a delay because of the storms not SHOC fault at all, can’t wait to rock it on the field!”

Helpful Report

Posted 3 years ago

We are seeing many delays currently across the FedEx network due to the great blizzard of 2021 and Covid. This is causing a massive strain on the system and is greatly affecting our delivery times. These are out of our control and are in the hands of FedEX

Posted 3 years ago

“Love the visor!! Everyone on my team thought it was super cool and actually said I look pretty intimidating. I’ll be back in the future to buy some more...”

Helpful Report

Posted 3 years ago

“Best quality”

Helpful Report

Posted 3 years ago

“False shipping plan”

Helpful Report

Posted 3 years ago

The customer has left this comment as their item is delayed due to the recent blizzard in the US. We have provided this feedback and they are obviously frustrated. The entire FedEx network, which is the carrier, is backed up. We are having several issues at this time with normal delivery times. We have contacted FedEx multiple times and this is the feedback for this reason. There is nothing that SHOC can do to speed up the delivery. We endeavor to be transparent about our shipping policies online and they are ALL stated. Unfortunately, there are delays that occur that are out of our control, and we do appreciate it when customers can be patient enough to allow for the carrier to deliver their items.

Posted 3 years ago

“arrived fast and son loves it.”

Helpful Report

Posted 3 years ago

“Great visor and clips! Fits my f7 great and looks clean. Gonna be dripped out this season, thanks shoc!”

Helpful Report

Posted 3 years ago

“Looks nice and a good fit”

Helpful Report

Posted 3 years ago

“Great Visor's! Love them. Quality fit. They're awesome! Great customer service. Would highly recommend.”

Helpful Report

Posted 3 years ago

shoc.com is rated 4.9 based on 874 reviews