shoc.com Reviews

Name: shoc.com
Address: 187 Oceanic Drive, Warana, Queensland
Rating: 4.87

4.9 Rating 874 Reviews

97 %

of reviewers recommend shoc.com

4.9

Based on 874 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

shoc.com 5 star review on 18th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do NOT buy from them. I received the wrong visor & I have emailed them 3 times and they will not email me back. Horrible experience and I won’t do business with them again. I am considering suing this company.”

shoc.com 1 star review on 4th August 2020

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Posted 4 years ago

The customer received the correct item but in the wrong box. So they were confused as to what they had received. They emailed us on our old email sales@shocvisor.com several times and received no reply. It wasn't until we received this negative review that we knew that there was an issue. We moved this email address about 3 years ago to sales@shoc.com, unfortunately, our sever drive filled on shocvisor.com, and the old email address stopped forwarding to the new one. We understand why The Mathis family was frustrated. We have since disabled the old address entirely and reviewed all old shocvisor links to remove them. We communicated with the customer and ensured them they had the correct item. We pride ourselves on fast effective communications of issues and we apologize that a technical error caused this issue to escalate.

Posted 4 years ago

“Great product! It fits great for the speedflex helmet. My son loves it. Been a Shoc Visor fan for awhile.”

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Posted 4 years ago

“Nfmdmsmbsnensnjsskekekkw. Sbhej”

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Posted 4 years ago

“This visor is exactly as advertised. It fits perfectly onto my sons Speedflex helmet. I highly recommend this visor! I must admit I incorrectly installed it the first time, then after reaching out to SHOC. They provided the best customer service to help me get it in right.”

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Posted 4 years ago

“Awesome product came fast and looks great”

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Posted 4 years ago

“Excellent customer service! Fast shipping”

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Posted 4 years ago

“Fantastic visor! As soon as i opened the package i knew it was quality starting from the packaging all the way to the actual visor. The visor are also very convenient since they dont require a screwdriver! I will be purchasing more from shoc in the future. Thanks again!”

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Posted 4 years ago

“Had an issue with one of the clips where the clip broke I emailed shock and they sent me a full pack right away I had it within 3 days and then they also inform me that on the video of the visor clip should go on the 1st bar in the email and once I put on the 1st part with so much easier. They even said if I had any other issues to call them and they would face time with me and how to put of the visor are on. Outstanding customer service and they're willing to go the extra mile that's awesome”

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Posted 4 years ago

“Love the visor”

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Posted 4 years ago

“Product is great. Customer service is excellent. Arrived quickly. Easy to install and has no gap as advertised!”

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Posted 4 years ago

“Shoc is the best visor on the market and the website is super easy to navigate.”

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Posted 4 years ago

“Visor came a day early. Quality is amazing and it fit my helmet with no issues. Absolutely will buy again. #TeamSHOC”

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Posted 4 years ago

“Awesome visor! Great fit! Very fast shipping!”

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Posted 4 years ago

“SHOC is the #1 Visor company!! Excellent product and their customer service is top notch.”

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Posted 4 years ago

“The Best........”

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Posted 4 years ago

“I love it. Definitely fits my uniform.”

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Posted 4 years ago

“I am pleased with visor & love the new clips .”

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Posted 4 years ago

“Love your visors”

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Posted 4 years ago

“Amazing clean sleek design and sit and the options are incredible. I love it.”

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Posted 4 years ago

“Amazing product. HIGHLY recommend shoc for any visors or any helmets!!”

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Posted 4 years ago

shoc.com is rated 4.9 based on 874 reviews