The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.98

5.0 Rating 428 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 428 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Write Your review

Tell us how The Shoe Garden made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Shoe Garden 5 star review on 3rd December 2024

118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good to deal with. Fast delivery. Friendly, and my shoes were wrapped with love and a little bag of sweets.”

Helpful Report

Posted 1 year ago

Thanks Julie. I'm so glad you enjoyed your Shoe Garden shopping experience. And the sweets, too, of course. :-) Carolx

Posted 1 year ago

“I have been out shopping in Brisbane today wearing a pair of Katie & Me slingbacks I purchased from the Shoe Garden a few years ago. Everytime I wear them I receive many compliments on their beauty & as I thank the person I also quietly thank Carol for owning her shop. Carol I'm sure you are Cinderella's sister!!”

Helpful Report

Posted 1 year ago

Aww, thank you for the thank yous, Nia. You've made my day. Carolx

Posted 1 year ago

“Living a 1000kms away all i can say is thankyou”

Helpful Report

Posted 1 year ago

Oh Kay, you are very very welcome! Carolx

Posted 1 year ago

“I buy your gift cards for my daughter in law and she is always thrilled with the card and her purchase. She has also referred another friend of mine to your shop and she loved the great range that you stock. Thank you for making these ladies very happy!”

Helpful Report

Posted 1 year ago

Oh, well thank you for making ME so happy to hear all of that, too! I appreciate your kind feedback, Michelle. Carolx

Posted 1 year ago

“Amazing shoes, perfect fit based on Carol’s reviews & size guides and fabulous personalised packaging with prompt delivery. Easily my most successful and satisfying shoe shopping experience to date. Thank you Carol!!”

Helpful Report

Posted 1 year ago

Well, your review has totally made my day. Thank you for sharing and I'm so happy that you've had such a satisfying shoe shopping experience at The Shoe Garden. Carolx

Posted 1 year ago

“These shoes are so comfortable and they look great. I call them my holiday shoes.💖”

The Shoe Garden 5 star review on 16th March 2023

Helpful Report

Posted 1 year ago

We all need "holiday" shoes in our lives. Thanks for sharing Janece. Carolx

Posted 1 year ago

“Excellent service as always!”

The Shoe Garden 5 star review on 15th March 2023

Helpful Report

Posted 1 year ago

Awww, I appreciate that so much Eleanor. Thank you! Carolx

Posted 1 year ago

“I live in Brisbane and apart from the fact that Carol sells a great selection of larger size shoes, if I order them online in the morning, most times they are delivered that same afternoon. They are always packaged really well and the wrapping, lollies and personal note from Carol are a bonus.”

Helpful Report

Posted 1 year ago

Thanks for your lovely words Robin. I'm always happy to get the courier to come quickly and hopeful that Brisbane customers will receive them same day. I'm so glad you usually do. And that you love your Shoe Garden shopping experience. Carolx

Posted 1 year ago

“Excellent service and great quality shoes, the Team at the Shoe Garden are awesome!”

Helpful Report

Posted 1 year ago

Aw, thanks Laura. I totally appreciate your kind words. Carolx

Posted 1 year ago

“What a gem! Lovely ladies, so nice to meet Cherie & Carol & of course Princess, fresh from the salon!”

Helpful Report

Posted 1 year ago

Hi Jen. It was so lovely to meet you in person. Thank you for taking the time to share your experience. Princess was looking particularly gorgeous that day! Carolx

Posted 1 year ago

“Always great service and beautifully packaged items. A gem of a shop for ladies with longer feet.”

Helpful Report

Posted 1 year ago

Awww, thank you so much for your beautiful review. I'm so glad you love your Shoe Garden shopping experience. Carolx

Posted 1 year ago

“Received these in really good condition, comfy, clean and fit perfectly!”

Helpful Report

Posted 1 year ago

I am so happy that you had such a good experience shopping in my Pre-Loved range, Breahna. I appreciate your taking the time to write a review, too. Carolx

Posted 1 year ago

“What a wonderful place, 'The Shoe Garden' is!! A very special lady, Carol, has created a haven for the longer footed woman, providing them with all manner of beautiful shoes- something for every occasion! I am so grateful I can finally get to wear lovely shoes, like my shorter footed friends! Recently, I won, (yes, Carol rewards her customers with prizes - what other Shoe store does that?!!), a pair of Archies(thongs), beautifully wrapped with obvious love! I'm really surprised at how supportive they are & how comfortable! I'm thrilled! Carol, you have gotten yourself a RAVING FAN!! Thank you so much for bringing beauty into the world, not only with the shoes you provide but the joy you bring with every gesture.”

Helpful Report

Posted 1 year ago

Oh Lisa, you took my breath away reading your lovely review. Thank you!!! I'm so proud you're a "raving fan" ... love that! Carolx

Posted 1 year ago

“My first pair of Archies. I bought for the colour (very pretty mint green), so the excellent arch support in a simple rubber thong is a bonus. If they wear well, I will treat myself to other colours; in which case I might add the extra star 🌟 🤩”

Helpful Report

Posted 1 year ago

Hi Penelope. I'm so glad you've found Archies and love your mint pair. It's hard to stop at one when they're so comfortable and come in so many gorgeous colours. Carolx

Posted 1 year ago

“The Shoe Garden is my one stop shop for ALL my shoes!”

Helpful Report

Posted 1 year ago

Awww, that makes me so proud. I'm honoured to be your one-stop shop for shoes, Lisa. Carolx

Posted 1 year ago

“Thank you for the speedy service and fulfilment. I enjoyed getting to unwrap my shoes like a gift... such a delight :) Thank you!”

Helpful Report

Posted 1 year ago

Oh, you're so very very welcome Emily. Your lovely review has made my day! Thank you. Carolx

Posted 1 year ago

“Every order of shoes I buy comes beautifully hand wrapped which makes you feel very special not to mention the attention to detail that Carol goes to. The shoes I have bought have always been to exact photo and description given. I love the comfort my shoes give me particularly having awkward feet. I love my shoes so much. Thank you Carol. 💕”

Helpful Report

Posted 1 year ago

Oh, that makes me so happy to hear Cherine. Thank you for sharing and for your beautiful words. Carolx

Posted 1 year ago

“I love my Hush Puppie Mimosa Sneakers in basil Green. They are like walking on air. I have been wanting green shoes for a while. They have just had a trip to Sydney and loved their trip.”

Helpful Report

Posted 1 year ago

Yay, for gorgeous green. I'm so happy that loved their trip to Sydney! Thanks for sharing Leisa. Carolx

Posted 1 year ago

“Carol has gorgeous shoes in her little garden. The orders are sent very quickly, I usually receive my goodies within a couple of days. P.S. I'm always excited to receive the little bag of lollies as well, sshhh, don't tell anyone”

Helpful Report

Posted 1 year ago

Haha, the lollies are as popular as my shoes for many! Thanks so much for your lovely review Gillian. Carolx

Posted 1 year ago

“Love love my shoes 🥰thank you shoe garden😍”

Helpful Report

Posted 1 year ago

Oh, that makes me feel so wonderful. Thank you to YOU, Mini, for your kind review. Carolx

Posted 1 year ago

The Shoe Garden is rated 5.0 based on 428 reviews