The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.98

5.0 Rating 461 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 461 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 11th April 2025

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent personal service and a great range of shoes. My favorite shoe shopping destination.”

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Posted 4 years ago

Yah, I am so happy to be your favourite shoe shopping destination. Thanks so much Marcy! Carolx

Posted 4 years ago

“My favorite shoe store and the best service with a gorgeous smile. Also great variety of styles for all ages.”

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Posted 4 years ago

Aw, that's so lovely of you to say, Julie. Thank you! I am so proud to be your favourite shoe store! Carolx

Posted 4 years ago

“Amazing shoes, Carol provides friendly service with exceptional delivery. I would highly recommend Shoe Garden.”

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Posted 4 years ago

Oh, that's so wonderful! Thank you so much for your beautiful review and recommendation, Beverly. I so appreciate it. Carolx

Posted 4 years ago

“So wonderful to have an entire shop dedicated to larger shoes. Carol is lovely and welcoming and has curated a beautiful little space filled with glorious shoes. One of the best shopping experiences I've had in a long time.”

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Posted 4 years ago

Woohooo, your review makes me so happy, Bridie! Thank you so much for your kind words and wonderful rating. Carolx

Posted 4 years ago

“I have for years had terrible trouble trying to buy shoes to fit my size feet, let alone groovy, elegant and beautiful shoes. Now when I go to the Shoe Garden it’s a really enjoyable experience and I’m spoilt for choice. Thank you Carol and CC so much for making my shoe buying FUN.”

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Posted 4 years ago

Oh, you're so welcome Cay. Glad CC and myself could turn shoe shopping from terrible to fun! Thanks so much for your lovely review. Carolx

Posted 4 years ago

“I love the Shoe Garden, especially the regular emails and Facebook posts from Carol showing off the new shoes that have just arrived or those that are coming. I always get great service whether online or in person. Carol is wonderful to deal with and puts the customer first in really wanting you to enjoy your shoes. Since I am a regular customer, she will always tell me if I should go up a size in a particular brand or style of shoe and she is always correct. That is the sign of a person who not only knows shoes, but loves her customers! The variety is wonderful - no boring shoes, just really exciting shoes that feel great on and that attract attention from other people with shorter feet. The Shoe Garden really does provide you with a bouquet of options for your feet!”

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Posted 4 years ago

Ah, I may have to borrow that, Monique ... "a bouquet of options"! That sounds so lovely; thank you so much for your beautiful review. Carolx

Posted 4 years ago

“Fantastic range, great trendy options for those harder to fit feet.”

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Posted 4 years ago

How wonderful! I'm so glad you can find trendy options. Thank you so much for taking the time to share your thoughts. Carolx

Posted 4 years ago

“Carol and the Shoe Garden changed my life. For more than 40 years I wore nothing but black or navy court shoes or “old lady” sandals. Then my friend saw an article about the Shoe Garden and I now have so many gorgeous shoes that fit me! I never fail to get compliments about my shoes. Carol is so helpful, knowing what will suit me but in no way pushy. Her shop is like a little paradise and fortunately close to home.”

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Posted 4 years ago

Woohooo,hello from Paradise, Tracey! I'm so glad you feel like that and I really appreciate your lovely review. Carolx

Posted 4 years ago

“Carol is such a pleasure to deal with, her service is way more than 5 Star, she really goes the extra mile to help customers with sizing and make exchanges when a pair 'just isn't quite right' very smooth. I highly recommend both her product and her service!”

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Posted 4 years ago

Oh my, thank you so much Lenore. I so appreciate your beautiful words. Your recommendation means a lot to me. Carolx

Posted 4 years ago

“The Shoe Garden is my happy place. It's the only place I have ever been able to shop for fashionable shoes in my size. And Carol is always so helpful and passionate about her business.”

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Posted 4 years ago

Yahhh! I'm so proud to be your "happy place", Marianne! Thank you for your beautiful words and rating. Carolx

Posted 4 years ago

“It’s exciting popping by Shoe Garden - I know I’ll find something I love. SG carries my favourite brand and it’s almost too good to be true, I can always get my size. I can’t go wrong!”

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Posted 4 years ago

Ha, ha, that's so fabulous to hear that you can't go wrong, Moira-Anne! Thank you so much for your lovely review and rating. Carolx

Posted 4 years ago

“The Shoe Garden is very special to me. Carol has a very beautiful store.”

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Posted 4 years ago

Oh, thank you so much Jan. I do love my store and I'm so glad you do, too. Thanks for taking the time to share. Carolx

Posted 4 years ago

“Having had trouble finding beautiful fashionable shoes "The Shoe Garden" is amazing, fast delivery, happy to refund if sizing issues, and a great little lolly treat, in beautifully wrapped packaging. Thankyou a million times over Jennifer”

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Posted 4 years ago

Hi Jennifer. You're so welcome, a million times over! :-) I really appreciate your beautiful words, thank you. Carolx

Posted 4 years ago

“One of the happiest days of my life when I discovered The Shoe Garden & for the first time ever I actually had a choice of shoes in my size. I actually bought 5 pairs on my first visit!!”

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Posted 4 years ago

Yah, Jude, your review makes me so happy. Thank you so, so much. I remember how excited you were! Carolx

Posted 4 years ago

“The Shoe Garden Is not just a shoe shop! By offering fashionable choices of colour, style and comfort, Carol has allowed all of us with longer feet to hold our heads up high and express ourselves proudly from top to toe!”

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Posted 4 years ago

Oh Rachel, that's so lovely. Thank you so much for your beautiful words. Here's to always holding our heads high! Carolx

Posted 4 years ago

“The Shoe Garden is a delightful shopping experience. I have purchased many beautiful shoes over the years (yes - beautiful even though I am a size 45/46), and have been thrilled each time. I live in Melbourne and love waiting for my new shoes to arrive through the mail. Carol is lovely, helpful and very easy to deal with. I can highly recommend shopping at The Shoe Garden if you have feet like mine - big!”

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Posted 4 years ago

Yah, thanks heaps Helen for your wonderful review. I so appreciate it. Take good care down there in Melbourne. Carolx

Posted 4 years ago

“For those of us with big feet.....you can be fashionable. Be looked after by Carol and she will fit you with the perfect fashionable shoe.♥️💜”

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Posted 4 years ago

Hi Wendy. Yes indeed ... shoes can be fashionable and fit our long feet! Thanks so much for your lovely review. Carolx

Posted 4 years ago

“The Shoe Garden is so welcoming Carol & C.C greet you warmly. The range is great for we ladies with longer feet.”

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Posted 4 years ago

Yah, thank you so much. CC and myself appreciate your kind words and fabulous five star rating. Carolx

Posted 4 years ago

“I love shopping at the shoe garden and unlike every other store they stock my size! Super helpful and a great service!”

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Posted 4 years ago

Yah, thanks so much Sarah! I'm glad you love your Shoe Garden shopping experience. I appreciate your kind support. Carolx

Posted 4 years ago

“I live in Bundaberg and have been Shopping at the Shoe Garden ever since I learned they stock shoes to fit my feet. Beautiful shoe, and I am asked frequently,"Where did you get those beautiful shoes. A pleasure to have a trip to Brisbane just to go to the Shoe Garden.”

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Posted 4 years ago

And it's always a pleasure to greet you when you visit, Barbara! Thanks so much for your lovely review and rating. Carolx

Posted 4 years ago

The Shoe Garden is rated 5.0 based on 461 reviews