The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.98

5.0 Rating 457 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 457 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

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“First purchase from this business: beautiful quality shoe, looks exactly as it does online ( fortunately). Excellent buy for reasonable cost. So stylish!! I am so pleased to be able to achieve all that in a large size shoe for once.”

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Posted 8 months ago

Yay! I'm so happy you enjoyed your first shopping experience with The Shoe Garden. And, of course, that you lov eyour stylish new shoes. Enjoy. Carolx

Posted 8 months ago

“Bought some delightful flat, sequinned sandals from The Shoe Garden online. My order arrived within a week and the sandals fitted perfectly. They are so gorgeous AND comfortable and will be wonderful with a range of summer outfits! Thrilled with my purchase!”

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Posted 8 months ago

Woohoo! I'm so glad you're so happy with your lovely sparkly sandals, Christine. I have these, too, and love them. Carolx

Posted 8 months ago

“As an owner of large and wide feet, I love shopping online at The Shoe Garden. Shoes are wrapped beautifully and my hubby loves the lollies as he dives in to grab them. It's the small things that mean the most!”

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Posted 8 months ago

Oh, I'm so glad that you AND your husband (hehe) are enjoying your Shoe Garden shopping experience. Thanks so much for your beautiful review. Carolx

Posted 8 months ago

“Very fast shipping. Beautiful choice of shoes I can see carol takes alot of pride in selecting the shoes she sells. I also like that she tries on the shoes and can recommend sizing.”

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Posted 8 months ago

Oh Tiana, thank you for your lovely review. You're so right ... I'm super proud of The Shoe Garden, as are my beautiful team, Cherie and Sam. We try really hard to provide lots of choices and sizing information and get your shoes to you as fast as humanly possible. Thanks again. You've made my day with your lovely review! Carolx

Posted 8 months ago

“One of my best shopping experiences! Carol and her team go beyond expectations to fulfill customer requirements! Plus in my last order I received a beautiful complimentary scarf - thank you Carol xx”

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Posted 8 months ago

Okay, so my day is now totally made, Carolyn! Thank you so much for your amazing feedback. Carolx

Posted 8 months ago

“The personal service and range of shoes is amazing. I live 40 minutes away but the trip is worthwhile. I always walk away with several beautiful, comfortable pairs of shoes.”

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Posted 9 months ago

How wonderful! Thanks so much for sharing Vickie; I'm so glad you always leave with some gorgeous shoes. I really appreciate your lovely feedback. Carolx

Posted 9 months ago

“I love my new Rollie Derbys from the recent pre-order, they're so pretty and comfortable, and have instantly become my go to shoes! Thank you so much Carol and team for your amazing service as always”

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Posted 9 months ago

Oh, you're so very, very welcome, Danette. I am so happy that your new Rollies are now your go-tos! Woohoo! Thanks for your lovely feedback. Carolx

Posted 9 months ago

“Size 12 black boots that look feminine”

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Posted 9 months ago

Yay! I'm so glad you love your new boots, Amanda. Thanks for sharing. Carolx

Posted 9 months ago

“Always a pleasure shopping at the Shoe Garden- I always leave happy!”

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Posted 9 months ago

And that makes me SO happy, Natalie! Thanks for your lovely feedback. Carolx

Posted 9 months ago

“I had my first visit to the shoe garden about a month ago.Such a beautiful shop with a wonderful array of shoes for people with long feet.I bought myself a pair of boots which I have worn regularly since. I have never had such a large choice before and can’t wait for the spring and summer shoes to come in.Thank you Carol for opening this great shop.”

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Posted 9 months ago

Yay! I'm so glad you enjoyed having choices and we are looking forward to helping you find something wonderful for next season, too. I really appreciate your kind words, thank you. Carolx

Posted 9 months ago

“As a long standing customer of The Shoe Garden I can say that you can always count on a warm welcome, friendly, informed and professional service and even the pet of a little white dog if you are very lucky! Whether you purchase in-store or online Carol and her staff value each and every purchase and I have never left disappointed, always finding something for any event that I need. It is an absolute pleasure to have choice and her large and colourful range means there is something for everyone!”

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Posted 9 months ago

Thank you soooo much Michelle. It's always a delight whenever you visit and I'm so glad we've always been able to find you something fabulous ... even some shoes that might shift you a little out of your comfort zone and that you end up adoring! I appreciate very much your lovely review. Carolx

Posted 9 months ago

“I love this online shop because they have a great range and are very responsive to their customers. My queries were dealt with very quickly (and patiently!). Marie, Melbourne”

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Posted 10 months ago

Oh, thank you so much, Marie, for your lovely feedback. We are always here to help. Carolx

Posted 10 months ago

“Beautiful shoes comfortable and classy.Highly recommend them”

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Posted 10 months ago

I'm so glad you love your shoes, Sally. We appreciate your recommendation so much. - SamDx

Posted 10 months ago

“Shoe Garden have very nice shoes for large feet that are orthotic friendly..can not thank Carol the owner enough for her help in sizing and customer service …I ordered on Monday and received them Tuesday thankyou for your excellent service ….love them ..feels nice to have something stylish to wear…many thanks Carol 🥰”

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Posted 10 months ago

Oh, you're so very, very welcome Dianne. It was a pleasure chatting to you and I am so glad you received your order so quickly. Yay! Carolx

Posted 10 months ago

“I love the Shoe Garden, they have all the kind of shoes i love and need. I have very large feet and can never find dressy shoes , untill i found The shoe Garden that cater for all women with large feet and at a reasonable price. Im so happy I found the shoe garden.”

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Posted 10 months ago

And I am so happy you found us, too, Adriana! Thank you for your beautiful review and we look forward to helping you find more gorgeous shoes you need and love! Carolx

Posted 10 months ago

“Living in London, you would automatically assume that I would be spoilt for choice when buying Size 12 shoes. Unfortunately, the only shoes available here are clodhoppers in unattractive colours. Thus, to find Carol’s shop has been such a blessing. It seems that Carol doesn’t stock anything that she would not wear herself. So, the shoes that I have bought are always unusual, extremely comfortable and of high quality resulting in me continuously ordering them The Postman was even asking what was in the packages he so frequently delivers. Carol’s service is exemplary, right down to the wrapping and inclusion of Minties and Fantales I hope that Carol continues to service this long -neglected segment of the market.”

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Posted 10 months ago

Thank you so much for your beautiful review, Karen. I'm so glad you love your Shoe Garden shoes and the Shoe Garden shopping experience. And don't worry ... I'm not going anywhere and am so committed to sourcing and offering gorgeous, funky, comfy and amazing shoes in longer sizes! Carolx

Posted 10 months ago

“I visited the Shoe Garden today to look for a pair of ankle boots and came away with two gorgeous pairs - we were greeted warmly as usual and everything I liked Carol had in my size - the whole customer service experience is excellent and it's lovely to visit a shop where the owner is so passionate about her business and the wonderful footwear she stocks.”

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Posted 11 months ago

I am so appreciative of your kind words, Clare. It was so nice to see you and help you find two pairs of gorgeous boots. Thank you for being such a lovely and loyal customer over so many years. Carolx

Posted 11 months ago

“Thw Shoe Garden is the best shoe store for any woman who has a large shoe size. Rather than being treated like a freak with a problem you are welcomed with open arms. Instead of having one pair of shoes to choose from if you are lucky you can have every shoe in the store! Put simply, it is heaven and Carol is an angel”

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Posted 11 months ago

Well, your lovely words made me cry happy tears, Liza! Thank you so much for your amazing review. Carolx

Posted 11 months ago

“This place popped up in my Instagram feed, I had never heard of it before, how exciting to find a place that specialised in larger sizes and at a price point that was not out of this world! So I tentativley ordered my first pair of shoes (having never ordered shoes online before) seeing that the returns policy was generous and fair) and am delighted in them! As I age, I am going for the flat but sparkly or statement shoe where I like a laceup or easy to walk in shoe that works as a work shoe. I will be back and am looking forward to an upcoming Qld work trip so I can visit in person.”

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Posted 11 months ago

Oh Susanne, I'm so glad you enjoyed your first Shoe Garden online shopping experience AND that you love your fabulous new shoes. I appreciate your trust in my small business and I look forward to welcoming you in person when you visit. Carolx

Posted 11 months ago

“Always exceptional service at the Shoe Garden. I love my D&J sneakers, love the sparkle and they are the perfect fit, very comfy.”

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Posted 11 months ago

I so appreciate your kind words, thank you. We aim for exceptional service and I'm so glad you think we achieved that. And yay for your sparkly sneakers ... I'm sure you'll get so many compliments whenever you wear them! Carolx

Posted 11 months ago

The Shoe Garden is rated 5.0 based on 457 reviews