The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.98

5.0 Rating 428 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 428 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 3rd December 2024

118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous shoes that are so comfortable!”

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Posted 2 years ago

Yah, I'm so glad you love your new pre-loved shoes, Sue. Thanks for sharing. Carolx

Posted 2 years ago

“I wore these to a 5 star hotel on the Gold Coast, at the newly opened Langham Hotel. We had a marvelous afternoon tea for 4, to celebrate Lois's 70th birthday. The shoes were comfortable, and absolutely set off my beautiful outfit.”

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Posted 2 years ago

Yahhhh, how wonderful. I am so happy for you, Sue. Carolx

Posted 2 years ago

“Excellent service would recommend to everyone”

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Posted 2 years ago

Hi Shain. Thank you sooo much. I really appreciate your recommendation and kind words. Carolx

Posted 2 years ago

“I sold quite a few pairs of pre-loved shoes with Carol. It was an effortless experience. It was always such a lovely surprise seeing an email from Carol letting me know about my shoes selling and the money was in my account usually before the email. Carol and The Shoe Garden was fabulous to deal with as always in this very special and new option that Carol has provided us all.”

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Posted 2 years ago

Yah, I'm so glad it has worked so well, Hayley. Thanks for your lovely feedback. Carolx

Posted 2 years ago

“Congratulations on your recent celebrations of your business. You deserve all the clapping and cheering from out here in western Queensland that I can give!!”

The Shoe Garden 5 star review on 25th June 2022

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Posted 2 years ago

Thank you so much Melinda! I'm so glad I'm able to help you find gorgeous shoes in your size. Carolx

Posted 2 years ago

“I love my shoes!!! Prompt delivery and beautifully packaged. More importantly how fantastic to have found a shoe store to cater for my “big feet”. No more granny shoes for me 😀 thank you Chris”

The Shoe Garden 5 star review on 25th May 2022

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Posted 2 years ago

Oh yes, it's definitely time to say goodbye to granny shoes, Chris. I'm so glad you love your new shoes and your Shoe Garden shopping experience. Carolx

Posted 2 years ago

“Thank you Carol for these beautiful boots, the wonderful service and shoe love”

The Shoe Garden 5 star review on 4th May 2022

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Posted 2 years ago

Oh, you're so welcome Penny. These boots have sold out now. So glad you have a pair and love them. Carolx

Posted 2 years ago

“Great service and great value!”

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Posted 2 years ago

Thank you so much! Carolx

Posted 2 years ago

“I had spent 3 hours at a major shopping centre trying to find a nice pair of mid heel pale coloured sandals that fit me. I am a shoe size 10. I couldn't find anything remotely like what I wanted. The next day my friend sent me a link to the Shoe Garden. Goodness me how awesome. I ordered 2 pairs of lovely shoes. Both fitted and one pair is perfect for what I wanted. Amazing!! Thank you Carol. I'm telling Everyone I know about your beautiful shop. Xx H”

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Posted 2 years ago

Oh, how wonderful. Thanks for spreading the word. I'm so glad both pairs fitted and you like them. Carolx

Posted 2 years ago

“Always a pleasure to shop with Carole. Her advice on sizing was perfect as usual. Thankyou for your amazing attention to detail and service”

The Shoe Garden 5 star review on 14th April 2022

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Posted 2 years ago

Oh Helen, you're so so welcome! I'm so glad you love these boots. The burgundy is stunning! Carolx

Posted 2 years ago

“The Shoe Garden is a fantastic business providing excellent customer service from beginning to end of the process. I've been shopping there for many years, Carol is extremely friendly and will always go the extra mile to help with your shoe selection. I recently order the Rilassare Token Rosa and I absolutely love these shoes (it's my third pair of Rilassare). The gorgeous pink colour, they are super comfy and wearing them just makes me feel happy. Thanks Carol”

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Posted 2 years ago

Oh, you're so welcome Rhonda. I'm so happy that you're so happy! Carolx

Posted 2 years ago

“Great service and always had good interaction with the shoe garden”

The Shoe Garden 5 star review on 7th April 2022

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Posted 2 years ago

Yah, thank you Janece. So appreciated. Carolx

Posted 2 years ago

“Good old Hush Puppies, such a reliable brand for comfort and sizing. Great for work as fulfills closed in shoe requirements, & handy match all colour. Higher at back than I’ve had for some time. Needed a little wearing in on the heel. Sent in such a responsive manner with usual delightful packaging.”

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Posted 2 years ago

Yah, thanks for your great review Leanne. Hush Puppies is a classic brand for sure. Carolx

Posted 2 years ago

“Best service ever!”

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Posted 2 years ago

Well, you've officially made my day, Wendy! THANK YOU so much. Carolx

Posted 2 years ago

“These are so gorgeous, soft leather and so comfortable ❤️”

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Posted 2 years ago

Yah, I'm so glad you love your new boots, Helen. Such a fabulous colour! Enjoy. Carolx

Posted 2 years ago

“I just can’t keep myself away!!”

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Posted 2 years ago

Oh Valerie, you're fabulous! Thank you so much for not being able to keep away! Carolx

Posted 2 years ago

“I find my order comes very quickly and then it's like instant Christmas all over again! The box is so pretty that I can hardly open it but it doesn't stop there, the support of who I have just supported, then the goodies and finely those special shoe's I can proudly wear.”

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Posted 2 years ago

Yah, here's to Christmas all year round! I'm so glad you enjoy your Shoe Garden shopping experience, Melinda. Thank you so much for your lovely review. It's so appreciated. Carolx

Posted 2 years ago

“The Shoe Garden has saved me hours and hours of searching for a shoe that I like in my size. I’ve been shopping at The Shoe Garden for a decade now and wouldn’t go anywhere else! Recently started purchasing online as well and my delivery arrived the same day as my purchase. It doesn’t get better than that!”

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Posted 2 years ago

Well, your review actually made me teary. I'm so grateful that I have gorgeous customers like you, Lisa, who have been shopping with me for so long and are so loyal and wonderful. I miss seeing you in the shop and having a chat, but always love seeing your name pop up in my online orders. Thanks again for your amazing review. Carolx

Posted 2 years ago

“I purchased a lovely pair of Cain Nappa gold sandals from Carol online last week. My parcel was delivered within a few days and was wrapped beautifully with a gorgeous note from Carol inside. I love the personal touch of shopping at the Shoe Garden and supporting a local business that supports women overseas who are in need.”

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Posted 2 years ago

I'm so glad your shoes arrived quickly, Vicki, and thank you so much for sharing your thoughts about The Shoe Garden shopping experience. You've made my day! Carolx

Posted 2 years ago

“Amazing, sooo HAPPY! I bought two pairs of shoes the first Top End Sommer Black initially ordered this shoe in a 43 and then decided after reading Carol's review on it to change the size to a 44. Carol made that happen without issue and I am so happy with them. The other pair are Rilassare Titus Sky a stylish thong fit like a glove. I am over the moon knowing I can buy stylish shoes for my size foot. Keep up the good work. PS. I bought these shoes on line and when they arrived they were wrapped up like presents, it was a lovely surprise.”

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Posted 3 years ago

Yah, I'm so happy that you're so happy! Both shoes you selected are so gorgeous and I'm sure you'll get many compliments whenever you wear them. Thanks for your lovely review and feedback. Carolx

Posted 3 years ago

The Shoe Garden is rated 5.0 based on 428 reviews