The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.98

5.0 Rating 457 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 457 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful cosy, comfortable slippers for the cooler months ahead. It's always a great shopping experience at the shoe garden, prompt delivery and beautifully gift wrapped. A gift for my feet .”

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Posted 1 month ago

Awww, that's so great to hear Winsome. Our lovely long feet deserve pretty gifts! Enjoy. Carolx

Posted 1 month ago

“Love getting shoes from the shoe garden for my long size 44 feet. Brilliant styles and get lots of compliments.”

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Posted 1 month ago

Woohooo! You have made my day today, Claire. Many thanks. Carolx

Posted 1 month ago

“Helpful and as excited as you are to find beautiful shoes to fit.”

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Posted 2 months ago

Aww, that's wonderful to hear! Beautiful shoes that are fabulous AND that fit are, indeed, exciting. Thanks for your lovely review. Carolx

Posted 2 months ago

“I was a long time scroller/ watcher on their facebook site and had been told wonderful things about this store. I finally made the time to visit and so glad I did - wonderful selection to choose from but seriously the best part was the personal service Carol provides which is for everyone - new visitors and regulars - makes you feel welcome from the door opening to the farewell. I will definitely be returning regularly - as a size 10 it's the first time I've ever been the smallest size in a shop!! I could find shoes in regular shops but this store is special, has unique styles, funky styles, regular ones too but Carol will find you something amazing for sure - she did for me! I came home with 2 new pairs!”

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Posted 2 months ago

Oh Tania, you have TOTALLY made my day! Thank you so much for your kind words; they mean so much. I'm thrilled that you enjoyed your Shoe Garden shopping experience and found lots of choices. Carolx

Posted 2 months ago

“I have been shopping with Carol for over 10 years now, both locally and online when I moved away. A few weeks ago I just popped in and ended up walking out with an incredibly comfortable new pair of slides that I have barely taken off since. A beautiful shop and Carol always has so many stunning shoes in sizes that fit - amazing!”

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Posted 2 months ago

Yay! Thanks so much Rachel. It was lovely to see you in-store again and I'm so happy that you love your new slides. Carolx

Posted 2 months ago

“Carol was attentive, knowledgeable, and helpful Recommend highly Nanette Carroll”

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Posted 2 months ago

Thank you so much Nanette. I really appreciate your kind words and recommendation. Enjoy those ballet flats! Carolx

Posted 2 months ago

“I absolutely loved my first ever visit to The Shoe Garden after being a fb follower for about a year! Carol was Devine and very helpful with my decision making x 5 star experience 👌🩷”

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Posted 2 months ago

Aww, thanks so much Leilani. It was so lovely to meet you and I'm thrilled that you enjoyed your Shoe Garden shopping experience. Carolx

Posted 2 months ago

“Carol & her team at The Shoe Garden offer exceptional customer service and support for long feet! I have just purchased some gorgeous red Hush Puppies for Autumn and the experience was faultless, as always. Highly recommended!”

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Posted 2 months ago

Well, you've totally made my day today, Christine! Thank you for your amazing reveiw. We appreciate it so much! Carolx

Posted 2 months ago

“Fantastic communication, prompt delivery, gorgeous shoes.”

The Shoe Garden 5 star review on 25th January 2025

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Posted 2 months ago

We are thrilled your enjoyed your Shoe Garden shopping experience, Lisa. Thanks for sharing. Carolx

Posted 2 months ago

“It is such a joy to shop at The Shoe Garden - Carol and her team are amazing 🤩 There range of longer and wider shoes are always stunning and cater for different occasions. My latest purchase, the Isabella Corfu in fuchsia are divine and like a slipper to wear. I currently have two more pairs in my cart on the website so shopping here is addictive and amazing - thank you Carol and team 🥰”

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Posted 3 months ago

You have totally made my day, Nicole! Your kind words and enthusiasm are so appreciated. Thank you!! Carolx

Posted 3 months ago

“Very comfy ,”

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Posted 3 months ago

Yay! Here's to comfort! Thanks so much Nicole. Carolx

Posted 3 months ago

“Shopping at The Shoe Garden has to be up there as one of life's pleasures! Carol is always so helpful, always looks amazing and I have always been able to have a good chat and laugh with her. Not only do I walk out with beautiful shoes but the whole experience makes my day! (Gone are the days when people used to tell me they only had boxes that would fit my feet!!) I would wholeheartedly recommend a visit!”

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Posted 3 months ago

Awwww, that's so lovely Barbara! Thank you for your wonderful words. It means a lot to me. Carolx

Posted 3 months ago

“As sizes can vary between brands, so helpful to have info about whether you need to go up or down a size when buying from interstate. And when your shoes arrive - WOW it’s like receiving a box of joy. They are so beautifully packaged with a little treat inside & your purchase contributes to a foundation which helps women in Africa. The service is exceptional in this day& age & I highly recommend The Shoe Garden 💕💕”

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Posted 3 months ago

"A box of joy!" Wow, I love that so much. And your beautiful words mean so much to us, too. Thank you for your recommendation and review. Carolx

Posted 3 months ago

“Rarely leave without a pair of delightful and well fitting shoes. Always feel welcome, good service.”

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Posted 3 months ago

I was so happy to read your kind review. Thank you so much! Carolx

Posted 3 months ago

“The Shoe Garden is a dream come true for me. As a long footed teenager I rarely got fashionable of pretty shoes..... I was in the "granny" shoes. Now I am a Granny but I feel like Cinderella in her Glass slippers. I have so many boots and sandals now I think it may be becoming an addiction but I love the range, style and colours I find. The service is superb. I no longer live InBrisbane but I get the same personal and individual service online in Victoria as I did in BrisVegas. I LOVE THIS SHOP!!!!!”

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Posted 4 months ago

Oh Alice, this review is a dream come true for us! Thank you for allowing us to help you feel like Cinderella. And thank you for every one of your beautiful words. Carolx

Posted 4 months ago

“It is like a garden, with beautiful and vibrant colours, and amazing styles. Carol is always so welcoming, kind and helpful. I am so grateful to Carol for enabling me to be able to have such wonderful shoes and so reasonably priced. You're the best Carol :-)”

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Posted 4 months ago

Oh, what a lovely description ... thank you so much Ann. I truly appreciate your beautiful words. Carolx

Posted 4 months ago

“Carol was terrific as usual, producing shoes that were just right. Came away with 3 pairs that Were perfect Thank you Carol Kind regards”

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Posted 4 months ago

This makes me so happy. Many thanks for your kind review and I am delighted we found three perfect pairs. Yay. Carolx

Posted 4 months ago

“Love coming to your shop”

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Posted 4 months ago

Awww, thank you Lynn. We love welcoming you to The Shoe Garden. Thank you for your kind words. Carolx

Posted 4 months ago

“Very attractive shoe shop, always welcomed with a big smile and given great service and suggestions for footwear. Amazing range of styles and colours for we ladies who are seeking comfort, practicality and glam.”

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Posted 4 months ago

Your kind words mean such a lot to us. Thank you so, so much. You have totally made my day! Carolx

Posted 4 months ago

“Excellent customer service, prices are affordable, returns refund are awesome”

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Posted 4 months ago

Thank you so much for your wonderful feedback. It's very much appreciated. Carolx

Posted 4 months ago

The Shoe Garden is rated 5.0 based on 457 reviews