The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.98

5.0 Rating 460 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 460 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 11th April 2025

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi Carol, Just wanted to say thank you for my second pair of shoes they fit perfect. I now have a nice pair of shoes for summer. Once again thanks for your the fast delivery. 👍😁”

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Posted 3 years ago

Hi Annette. You are so very welcome. I'm so happy to hear your ready for summer with your gorgeous shoes. Enjoy. Carolx

Posted 3 years ago

“Hello carol This is my first buy from your business. I just love my ankle boots , they are so comfortable . I am a shoe size 11 and it’s hard to find stylish shoes. Also being very tall I don’t like a high heel . The heel on this boot is perfect. Alison xxx”

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Posted 3 years ago

Oh Alison, I’m so glad you love your new boots. Thank you for sharing. Carolx

Posted 3 years ago

“I loved all my shoes I bought from shoe garden , it’s comfortable and fit perfectly and the most friendly and amazing services . I’m blessed and honoured to knew you guys . May the almighty lord bless you Carol and the team and your lovely business 🙏😇❤️”

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Posted 3 years ago

Thank you so much for your heartfelt words, Wakesa. I'm so glad you love all your Shoe Garden shoes and shopping experience. Carolx

Posted 3 years ago

“Exceptional service....always!”

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Posted 3 years ago

Oh Dale, thank you sooooooo much! Your five stars and kind words have made my day!!! Carolx

Posted 3 years ago

“I’ve been shopping with Carol since I was a teenager, when her service and stock made me finally feel like I fit in when I was wearing beautiful shoes in my size. Now as a young woman, Carol is someone I look up to for the way she runs her business and uplifts other women. The Shoe Garden has my loyalty for life. X”

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Posted 3 years ago

Oh Sheridan, you made me get all teary! Thank you so much for your beautiful words; they're very, very appreciated. Carolx

Posted 3 years ago

“So true Carol! You do sell happiness and not just shoes! I am so impressed with your service and how lovingly you package your shoes. I don't just get an Australia Post package I get a package of love and care. I love receiving shoes from the Shoe Garden. Such a pleasant experience. Highly recommended!”

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Posted 3 years ago

Oh, you have my day with your wonderful review, Tahlia! Thank you so much. I'm so glad you enjoy your Shoe Garden shopping experience. Carolx

Posted 3 years ago

“I adore these boots! I sized up and they are perfect. Great fit on calves and so comfortable”

The Shoe Garden 5 star review on 16th June 2021

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Posted 3 years ago

“My daughter has large wide feet, finding lovely shoes that were attractive and a good fit had been difficult . Today she received her order the shoes fit and looked amazing . They were wrapped like a present attached there was a personal message The Shoe garden also support "micro loan foundation Australia" which means it was also an ethical purchase No complaints I would highly recommend The Shoe Garden”

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Posted 4 years ago

Yahhh, I'm so happy that you and your daughter are so happy. I really appreciate your kind message and recommendation. Carolx

Posted 4 years ago

“I was one of the lucky customers who bought the beautiful Josef Siebel boots! I received them really quickly and they are just divine! Winter in Canberra will be no chore at all with these toasty warm gorgeous boots. Love the Shoe Garden...thanks Carol!”

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Posted 4 years ago

Oh, you're so welcome, Felicity. I'm so glad you love your new boots. They are pretty spectacular; I'm sure you'll get loads of compliments when you wear them! Carolx

Posted 4 years ago

“I could not believe my luck when these boots came online! So beautiful and also so comfortable. I didn't even think Josef Seidel's came in my size! They look awesome with my denim jeans.”

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Posted 4 years ago

“I could not believe my luck when these boots came online! So beautiful and also so comfortable. I didn't even think Josef Seidel's came in my size! They look awesome with my denim jeans.”

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Posted 4 years ago

“My emerald green Katie n Me ankle boots are gorgeous and fit perfectly - which is not a combination that happens to me all that often. I am a 12.5 and my feet are narrow, which means sometimes I take a 12 and sometimes a 13. Carol's excellent sizing tips made sure that I ordered the right size. Add her prompt and friendly service, and this purchase was a winner in every way. I will definitely be buying from the Shoe Garden again!”

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Posted 4 years ago

Yah, I'm so glad you love your new emerald boots. I have them, too, and adore them! I'm glad you were happy with your Shoe Garden shopping experience and even happier that you would like to buy from me again in the future. Carolx

Posted 4 years ago

“Thank you Carol for your outstanding and speedy service! I am always so happy to receive my shoes from you - so beautifully wrapped and with a special treat - makes me feel so pampered! Thank you also for the quick follow up, I always have a great experience when I shop with you 🥰”

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Posted 4 years ago

Oh, that makes me so happy Melissa. I'm glad you enjoy your Shoe Garden shopping experience and feel pampered. Thank you for your wonderful review. Carolx

Posted 4 years ago

“Hi Carol, Thanks so much for my beautiful shoes, This is my second pair I have brought from you. I can’t believe how quickly my shoes arrived and will definitely be ordering from you again. I have finally found some shoes that fit me perfect and with someone who provide fast and great service. Many thanks 😁”

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Posted 4 years ago

Oh, you're so welcome Annette. I am so happy that you are enjoying your Shoe Garden shopping experience and you're finding fabulous shoes that fit. Yah! Carolx

Posted 4 years ago

“Great service, help and advice. Would definitely recommend to anybody. Can't wait to buy more gorgeous shoes”

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Posted 4 years ago

Thank you so much Kim for your lovely review. I'm so happy you've enjoyed your Shoe Garden shopping experience. Carolx

Posted 4 years ago

“Quick delivery. Communication throughout the whole process. Amazing quality of boots and it helps women in Malawi with micro loans. Also enjoyed the lollie bag too. Amazing experience from start to finish!”

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Posted 4 years ago

Hi Naomi. Thanks sooo much for your lovely review and kind words. I'm truly so happy that you enjoyed your Shoe Garden shopping experience so much. And yes, got to help some amazing women in Malawi, too! Carolx

Posted 4 years ago

“Can't believe it. Ordered a pair of ballet flats mid-day yesterday, and at 11 am NSW time they arrived. Simply wow. And thanks to Carol for testing them for me. DnJ Bubu did need the size 46 and feel lovely. Should have ordered two pair!”

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Posted 4 years ago

Yahhhhh, I’m so glad they made a speedy arrival and that they’re a good fit. So appreciate your support, Sue! Carolx

Posted 4 years ago

“So glad to have found your shop online.😊First time buyer but definitely not the last! Delivery was very quick and it was like Christmas unwrapping my beautifully wrapped parcels🎁The lollies were a sweet touch🍬 The shoes fitted beautifully and I loved that a donation is made to help other inspirational women❤”

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Posted 4 years ago

Hi Desley. I’m so glad you found me, too! I’m very happy you enjoyed your Shoe Garden shopping experience. Thanks for your kind words. Carolx

Posted 4 years ago

“When I found Shoe Garden on the net I could not believe my luck. To have the choice and selection that is offered in your size by Shoe Garden was a true blessing. I found Carol so helpful and my shoes were delivered to my door without any trouble. Thank you Carol so very much, my feet have never looked this great in shoes before.”

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Posted 4 years ago

Oh, you are so, so welcome, Janine. I'm so glad you found me, too! I really appreciate your beautiful review. Carolx

Posted 4 years ago

“My whole shoe life before finding the Shoe Garden was filled with rejection. Other shoe stores only had daggy shoes for long feet then I found Carol and her wonderful shop. I found beautiful colours, bling shoes for going out , shoes for every occasion. I found the perfect mother of the bride shoes .You walk into the Shoe Garden your size is there, the staff are awesome and you leave feeling so good about yourself. If you have long feet do yourself a favor , you won’t regret it ( fun shopping online too!!)”

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Posted 4 years ago

Oh Alison, I feel your pain about rejection. Me too! I'm so glad to have changed that for you. Thank you for your beautiful review. Carolx

Posted 4 years ago

The Shoe Garden is rated 5.0 based on 460 reviews