The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.98

5.0 Rating 428 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 428 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 3rd December 2024

118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I live in a regional area and my shoes were received within 3 days of ordering. Great service!”

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Posted 4 years ago

Woohooo, I'm so glad your shoes arrived so quickly, Kirsti. Thanks so much for your review and those five shiny stars! Carolx

Posted 4 years ago

“Carol is incredibly helpful and friendly. I felt like I mattered to her and not just another mailorder customer. The service and delivery was prompt, and because we had a discussion before hand I got exactly the shoes & fit required.! Can not fault The Shoe Garden.”

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Posted 4 years ago

Hi Janet. That makes my day to know that you enjoyed your Shoe Garden online shopping experience so much. Thank you so much! Carolx

Posted 4 years ago

“I have been and proud customer shopping with Carol at the Shoe Garden for many years now. This is one of the most sensational stores looking after women with longer feet. Carol is so kind, caring and passionate about helping you find exactly what you are looking for. The service, the choice, the follow through I have found to always be far more than just 5 stars. You really should experience this for yourself, I promise you will not be disappointed. The only problem is I am never sure what I am more excited about now seeing the friendly and welcoming Carol, or her gorgeous dog CC who greets me every time or the actual fabulous shoes. I guess it is all of those things combined that creates the Shoe Garden memorable experience. Congratulations Carol on a brilliant business and thank you from us long feet women xxxxx”

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Posted 4 years ago

Oh Tracey, thank you so much for your beautiful words. You've taken my breath away! I really appreciate your ongoing support. Carolx

Posted 4 years ago

“I love The Shoe Garden. Carol is so kind and helpful but will also just let you browse at the amazing range of shoes.”

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Posted 4 years ago

Oh, thank you so much Helen for your kind words. I really appreciate them and for those five shiny stars! Carolx

Posted 4 years ago

“The shoe garden girls is much , much more . Shoes once was just a chore . Now the styles can drive a chick wild . So get in carols shop grab a pair that makes all others stare 💕✌️”

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Posted 4 years ago

How wonderful, Greer! Thank you so much for your gorgeous review ... here's to making everyone stare in awe of our gorgeous shoes! Carolx

Posted 4 years ago

“What an amazing place that always has so many gorgeous shoes in my size that it’s impossible to leave with only one pair. After most of my life struggling to find women’s shoes in my size, The Shoe Garden was like finding an oasis in the desert! I’ve been a customer since The Shoe Garden opened when I lived only 2 blocks away to living far away and ordering online...there is always sensational service and a warm welcome back from Carol and CC no matter how long in between visits!”

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Posted 4 years ago

Aw, thanks so much Megan. I love the image of being an oasis for women with long feet! Really appreciate your beautiful words. Carolx

Posted 4 years ago

“So love both of my pairs of new shoes. A wonderful fit the best delivery and at a very good price. What a pleasant experience all up. Thanks so much”

The Shoe Garden 5 star review on 17th September 2020

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Posted 4 years ago

Yah, glad you love your gorgeous new shoes, Bee. Thanks so much for taking the time to share your Shoe Garden experience. Carolx

Posted 4 years ago

“Excellent service and beautiful shoes, been shopping here since Carol first opened will continue to be a loyal customer and do tell all my lovely long footed friends too!”

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Posted 4 years ago

Heartfelt thanks, Aloma. Yes, you have been with me from the start and I so appreciate it. Thanks for spreading the word, too. Carolx

Posted 4 years ago

“As a lady that wears a size 12, fancy shoes are very hard to come by..Shoe Garden made all my shoe dreams come true and Carol is an absolute Angel.”

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Posted 4 years ago

Awww, I'm so happy I could make your shoe dreams come true, Alice. Here's to many more fancy shoes! Carolx

Posted 4 years ago

“I feel so lucky that I found Carol and Shoe Garden. I’d been trying to find lovely shoes in my size for years. I drop in and visit every time that I’m in Brisbane, but always feel confident buying online from home. I’d give 10 stars if it was possible! Andrea”

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Posted 4 years ago

Oh my, thank you so much Andrea. I appreciate your beautiful words so much. It's always lovely to see you. Carolx

Posted 4 years ago

“I love visiting The Shoe Garden - I walk away having had a nice chat, a pet with CC and usually two pairs of beautiful shoes. Carol takes care of her customers and offers wonderful products that fit your feet and your needs (pretty, stylish, comfortable, special... whatever you need in a shoe!). My favourite shoe store!”

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Posted 4 years ago

Yahhhh, thanks so much Carol. I'm so proud to be your favourite shoe store! Thanks for your kind words. Carol & CCx

Posted 4 years ago

“I have never been the the Shoe Garden and not bought a pair of shoes. In fact, I have been known to try on shoes too big for me. This was never possible before the Shoe Garden and a joy to behold!!! Carol is the Queen of retail; she remembers your name, your story, your shoe size and what you like! And she has a very cute dog!!!”

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Posted 4 years ago

Ha, ha ... many thanks from darling CC and myself, Kate! Shoes that are too big always make my customers smile. Carolx

Posted 4 years ago

“Excellent range, lovely customer service.”

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Posted 4 years ago

Woohooo, thanks heaps Alice! I am very grateful for those five shiny stars and your kind words. Carolx

Posted 4 years ago

“Lovely shop and lovely owner. Shoes are pretty good too!”

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Posted 4 years ago

Aw, thanks heaps Julie. I was so happy to read your review and rating. Appreciate you taking the time. Carolx

Posted 4 years ago

“I love the fact that when I go into your shop, I know I will be leaving with shoes that fit me, and that I have bought them because I like them and not because they are the only ones in the shop that fit!”

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Posted 4 years ago

Oh, that's so wonderful, Jacky! Shoes that fit AND are fabulous; I'm so grateful for your lovely words and rating. Thank you! Carolx

Posted 4 years ago

“If I had a stash of cash that I could spend on anything ... it would be the shoe garden !!!! Love love love ... have worn my frankie4 nearly everyday since I ordered them!!! ❤️”

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Posted 4 years ago

Ha, ha ... that sounds wonderful, Vinni! Thanks so much for your gorgeous review and rating. Carolx

Posted 4 years ago

“I have known Carol since she opened The Shoe Garden, so many years ago now. I read about her new venture before she actually opened and signed up for her regular emails right away. I was so excited to think I might be able to get gorgeous, ‘colourful’ shoes in my size, after living with mainly black, navy and white shoes most of my adult life. Carol did it disappoint, and never has. Even though I no longer live in Brisbane, her online service is exemplary. Coupled with the fact that Carol is a beautiful soul, wrapped around by a beautiful woman, it is an absolute delight to buy her shoes. I truly wish I could buy more, but consider myself fortunate to have read that lovely introductory article about The Shoe Garden all those years ago.”

The Shoe Garden 5 star review on 16th September 2020

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Posted 4 years ago

Oh Cathy! What a beautiful review and I so appreciate your lovely words. I still remember your first visit, too! Thanks for being there from the start! Carolx

Posted 4 years ago

“What a lovely shop and carol is such a delight - I drive up from the Gold Coast just for the shoes in Carol’s shop - also love the new web site especially the rolling shoes at the bottom - styles are fabulous ! I take a 43 and it’s a real pleasure to not only find my size but get a sexy shoe to boot !”

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Posted 4 years ago

Woohooo! Thanks so much, Carol. I'm so happy you can find shoes that fit AND are sexy! Carolx

Posted 4 years ago

“For a number of years now I have been "popping in" whenever I am in the area to see what delightful shoes Carol has in her gorgeous shop and I have never left empty-handed! The customer service is amazing and the range Carol has is fantastic. Carol always takes the time to help you find whatever it is that you are looking for. I have always received wonderful comments whenever I am wearing shoes purchased from The Shoe Garden simply because they are something a little different and unique.”

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Posted 4 years ago

Yah, I am so happy reading your lovely review, Lisa. Thank you!! I love it when Shoe Garden shoes receive compliments. Carolx

Posted 4 years ago

“I am so happy that I found The Shoe Garden. As someone with big feet it is almost impossible to find comfortable, stylish shoes that actually fit. But I did! Thankyou Carol for your beautiful shop and wonderful shoes. Can't wait to see the new range.”

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Posted 4 years ago

Oh, you're so welcome Terry! I really appreciate your lovely review and I can't wait to show you my new range! Carolx

Posted 4 years ago

The Shoe Garden is rated 5.0 based on 428 reviews