The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.98

5.0 Rating 460 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 460 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 11th April 2025

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had spent 3 hours at a major shopping centre trying to find a nice pair of mid heel pale coloured sandals that fit me. I am a shoe size 10. I couldn't find anything remotely like what I wanted. The next day my friend sent me a link to the Shoe Garden. Goodness me how awesome. I ordered 2 pairs of lovely shoes. Both fitted and one pair is perfect for what I wanted. Amazing!! Thank you Carol. I'm telling Everyone I know about your beautiful shop. Xx H”

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Posted 2 years ago

Oh, how wonderful. Thanks for spreading the word. I'm so glad both pairs fitted and you like them. Carolx

Posted 2 years ago

“Always a pleasure to shop with Carole. Her advice on sizing was perfect as usual. Thankyou for your amazing attention to detail and service”

The Shoe Garden 5 star review on 14th April 2022

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Posted 3 years ago

Oh Helen, you're so so welcome! I'm so glad you love these boots. The burgundy is stunning! Carolx

Posted 3 years ago

“The Shoe Garden is a fantastic business providing excellent customer service from beginning to end of the process. I've been shopping there for many years, Carol is extremely friendly and will always go the extra mile to help with your shoe selection. I recently order the Rilassare Token Rosa and I absolutely love these shoes (it's my third pair of Rilassare). The gorgeous pink colour, they are super comfy and wearing them just makes me feel happy. Thanks Carol”

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Posted 3 years ago

Oh, you're so welcome Rhonda. I'm so happy that you're so happy! Carolx

Posted 3 years ago

“Great service and always had good interaction with the shoe garden”

The Shoe Garden 5 star review on 7th April 2022

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Posted 3 years ago

Yah, thank you Janece. So appreciated. Carolx

Posted 3 years ago

“Good old Hush Puppies, such a reliable brand for comfort and sizing. Great for work as fulfills closed in shoe requirements, & handy match all colour. Higher at back than I’ve had for some time. Needed a little wearing in on the heel. Sent in such a responsive manner with usual delightful packaging.”

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Posted 3 years ago

Yah, thanks for your great review Leanne. Hush Puppies is a classic brand for sure. Carolx

Posted 3 years ago

“Best service ever!”

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Posted 3 years ago

Well, you've officially made my day, Wendy! THANK YOU so much. Carolx

Posted 3 years ago

“These are so gorgeous, soft leather and so comfortable ❤️”

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Posted 3 years ago

Yah, I'm so glad you love your new boots, Helen. Such a fabulous colour! Enjoy. Carolx

Posted 3 years ago

“I just can’t keep myself away!!”

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Posted 3 years ago

Oh Valerie, you're fabulous! Thank you so much for not being able to keep away! Carolx

Posted 3 years ago

“I find my order comes very quickly and then it's like instant Christmas all over again! The box is so pretty that I can hardly open it but it doesn't stop there, the support of who I have just supported, then the goodies and finely those special shoe's I can proudly wear.”

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Posted 3 years ago

Yah, here's to Christmas all year round! I'm so glad you enjoy your Shoe Garden shopping experience, Melinda. Thank you so much for your lovely review. It's so appreciated. Carolx

Posted 3 years ago

“The Shoe Garden has saved me hours and hours of searching for a shoe that I like in my size. I’ve been shopping at The Shoe Garden for a decade now and wouldn’t go anywhere else! Recently started purchasing online as well and my delivery arrived the same day as my purchase. It doesn’t get better than that!”

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Posted 3 years ago

Well, your review actually made me teary. I'm so grateful that I have gorgeous customers like you, Lisa, who have been shopping with me for so long and are so loyal and wonderful. I miss seeing you in the shop and having a chat, but always love seeing your name pop up in my online orders. Thanks again for your amazing review. Carolx

Posted 3 years ago

“I purchased a lovely pair of Cain Nappa gold sandals from Carol online last week. My parcel was delivered within a few days and was wrapped beautifully with a gorgeous note from Carol inside. I love the personal touch of shopping at the Shoe Garden and supporting a local business that supports women overseas who are in need.”

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Posted 3 years ago

I'm so glad your shoes arrived quickly, Vicki, and thank you so much for sharing your thoughts about The Shoe Garden shopping experience. You've made my day! Carolx

Posted 3 years ago

“Amazing, sooo HAPPY! I bought two pairs of shoes the first Top End Sommer Black initially ordered this shoe in a 43 and then decided after reading Carol's review on it to change the size to a 44. Carol made that happen without issue and I am so happy with them. The other pair are Rilassare Titus Sky a stylish thong fit like a glove. I am over the moon knowing I can buy stylish shoes for my size foot. Keep up the good work. PS. I bought these shoes on line and when they arrived they were wrapped up like presents, it was a lovely surprise.”

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Posted 3 years ago

Yah, I'm so happy that you're so happy! Both shoes you selected are so gorgeous and I'm sure you'll get many compliments whenever you wear them. Thanks for your lovely review and feedback. Carolx

Posted 3 years ago

“Always a positive service experience with Carol.”

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Posted 3 years ago

I so appreciate that Kate. Many thanks and wishing you an amazing 2022 ahead! Carolx

Posted 3 years ago

“I received my shoes the next day after ordering. Great service as always from Carol xx I will keep buying my shoes from Carol as her service is exceptional”

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Posted 3 years ago

Oh, thank you so, so much, Suzanne. That means a lot to me. Thank you for sharing your feedback. Carolx

Posted 3 years ago

“happy with the pair, loved to shop with you again”

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Posted 3 years ago

I am so happy to hear that! Thank you for your lovely feedback. Carolx

Posted 3 years ago

“Really well marketed! would encourage others to buy from you.. my sister is really impressed.. maybe you'll have another customer soon..”

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Posted 3 years ago

That's so wonderful to hear, Lyn. Thank you, thank you! Carolx

Posted 3 years ago

“Thanks Carol, so excited to get these fabulous gum boots that are made in a ladies fitting and a great colour!!! The lambs have given them the kiss of approval !”

The Shoe Garden 5 star review on 31st October 2021

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Posted 3 years ago

“Fast delivery, beautifully wrapped and a perfect fit! Love, love, love ❤️ Thank you!”

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Posted 3 years ago

Woohooo, thank you so much Vicki! Your lovely review means so much to me. Carolx

Posted 3 years ago

“Wonderful choice, great service. Don't know how I would manage without the shoe garden these days.”

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Posted 3 years ago

Yahhhh. I was so happy to read your review, thank you! I'm especially delighted that you have lots of choices at The Shoe Garden and enjoy your shopping experience. Carolx

Posted 3 years ago

“How good is The Shoe Garden?! I absolutely love this shop and it's my go-to whenever I'm beginning the hunt for a new pair of size 12 shoes (or if I feel like a mid-day splurge). Carol and her team take so much care in how they package the shoes, so it's always like a little gift when they arrive. I feel 100% shopping online with them and know nothing is ever a hassle.”

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Posted 3 years ago

Wooohooo! Thanks so, so much for your amazing and kind words, Amanda. I'm so proud The Shoe Garden is your go-to shop. Carolx

Posted 3 years ago

The Shoe Garden is rated 5.0 based on 460 reviews