Shoeaholics.com Reviews

“ Worst online experience ever, customer service staff unable to accept concept of next day delivery: if ordered late Tuesday, shoes should be sent out Weds and delivered Thursday. ”

“ All I can say is please don’t order from this company it’s an absolute joke I paid for next day delivery which was £6.95 for my daughters birthday and it arrived 11 days later after numerous emails as they don’t accept phone calls never again. ”

“ Then you tell me you're issuing a refund as Evri made a delivery attempt. ”

“ Ordered kurt Geiger trainers, idiots sent me the wrong colour. Eventually got refund but they never gave me my delivery fee back! Even though it was their fault Not professional company ”

“ Had my delivery in a timely fashion however shoes too small and trying to send back via their free pick up from home collection 1st attempt got cancelled by Hermis with Shoeaholic and got cancelled without contacting me Second attempt still waiting for pick up by Hermis Was asking shoeaholic customer helpline to helps and assist and find out what is happening - no luck they don't want to get involved !!! Do not purchase anything from this company , their return policy is non existed and you are stick and unable to return ”

“ Ordered a few pairs of shoes spent over £150 than I paid for premium fast delivery for the following day which was Saturday deliver therefore £8. ”

“ Ordered two bags 19th Dec and paid extra for 24hr delivery but they still haven’t been dispatched from there warehouse. I’ve contacted them and been told 5 times they will investigate and get back to me . Still no one has with an up date and bags still not dispatched. Awful service Still awaiting customer service to reply and tell me where bags are and what’s happening 28th Dec ”

“ Don’t order!!! They use Hermes to fake deliver!! They go outside your address to prove they were there then fake a signature! Thus is what happened to me. I paid £60 for boots including a delivery charge. They won’t do a thing as they are in on the scam!! Don’t buy anything, you’ll never see your order or your money ”

“ Don’t order!!! They use Hermes to fake deliver!! They go outside your address to prove they were there then fake a signature! Thus is what happened to me. I paid £60 for boots including a delivery charge. They won’t do a thing as they are in on the scam!! Don’t buy anything, you’ll never see your order or your money ”

“ Obviously, the parcel was never left with anyone and i can only presume that it was stolen by the delivery driver (over £300 worth). ”