Shoeaholics.com Reviews

2.1 Rating 140 Reviews

28 %

of reviewers recommend Shoeaholics.com

Company Reviews

Questions

Metrics

2.1

Based on 140 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Helpful Report

(6 months ago)

You can contact Shoeaholics.com by Email, Telephone and Live Chat.

Helpful Report

(6 months ago)

33.33%

Industry Average

“ Ordered some carvela jagger trainers and received sandals instead avoid at all costs shocking service ”

- Anonymous

“ Promised by Customer Service they are looking into this for me and me chasing for an update I have still not received a response back and no refund. ”

- Anonymous

“ DO NOT BUY FROM THIS COMPANY!! There customer service is appalling and you will be waiting weeks and weeks on end if you return an item for a refund! The company are clearly holding onto customers funds during the covid lockdown. ”

- Anonymous

Shoeaholics.com Reviews

Customer Service - Bad