“Never had much of an issue with shoes from shoe.me. Returns are simple and easy. I also broke a pair of shoes that I had barely worn outside of the warranty - but the team were understanding and I did get reimbursed for some of the cost.”
“I love my new heels!! Love them so much I wear them to dance class, and when I go out- even if it’s just to run errands!!
Postage took a little longer because of Covid but Shoeme kept me informed every step of the way and make sure they got to me as fast as possible.
Slightly mark on one of my shoes but probably a factory fault, and only noticeable when the material reflects.”
“Gave me a refund that I was not expecting due thinking I was too late. Obviously had to continue to be customer. And use the refund to get a new pair of shoes.
Fabulous service, fabulous shoes.”
“It was fast delivery which is great. Although I bought pleasers and the first day I wore them the sole came off within half hour. I have been waiting for a response to my claim for a week and have even sent a follow up email with no response. A resolution would be ideal.”
“I ordered the item when it was in stock but received an email saying it was out of stock. So didn’t arrive as quickly as I hoped but they were still fast about the process. Love the shoes! Thanks :)”
“It's a shame Pleasers doesn't do half sizes! Size 7 is a lil on the large side for me but not too bad. Size 6 was definitely too tight. Regardless, the boots are gorgeous and the customer service instore was excellent!”
