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Shoes International Reviews

4.9 Rating 4,311 Reviews
98 %
of reviewers recommend Shoes International
4.9
Based on 4,311 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Shoes International Reviews
Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

Write Your review

Shoes International 5 star review on 9th August 2022
Anonymous
Shoes International 5 star review on 8th February 2022
Wafi Halid
Shoes International 5 star review on 11th May 2021
Caroline Lamont
Shoes International 5 star review on 23rd June 2018
Heather J Brooks
Shoes International 5 star review on 24th August 2016
Mr Said, England
Shoes International 5 star review on 24th August 2016
Mr Said, England
Shoes International 5 star review on 24th August 2016
Mr Said, England
5
Anonymous
Anonymous  // 01/01/2019
All was good!
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Posted 7 years ago
Amazing service! Had a pair of shoes that were faulty. Returned them and they sent out a new pair by return. Would definitely recommend and be buying from them again.
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Posted 7 years ago
Good communication & service. My husband is very pleased with his slippers, so much so that he hardly takes them off & I will be ordering him another pair in a different colour!!
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Posted 7 years ago
Prompt delivery and good service.
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Posted 7 years ago
Items as advertised , prompt delivery with hand written note hoping I found the experience good no coplaints
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Posted 7 years ago
The bag itself does not match up to expectations. Closing the flap is very difficult and it doesn't stay closed very long - the merest nudge and it opens. I'm very disappointed with it and would like to exchange it, even if I have to pay more money. I phoned Shoes International who told me to put it back in the wrapping and return it but I'd already recycled it so the assistant then said she'd send a returns label. That was several weeks ago and I'm still waiting.
Helpful Report
Posted 7 years ago
Dear Customer I am sorry to see that you are so dissatisfied with our customer service. Customer satisfaction is something we take very seriously, and whenever a problem arises we endeavour to put it right where possible. We have never had any issues with the bag previously - and the sort of problem you have encountered would have been difficult to detect before it was despatched. However, if items are faulty there is of course no problem with you returning them to us - and at present we do have a free returns offer. I have spoken to our team and they remember your call and are adamant that they did send the label. We are, of course, sorry that you did not receive it but we do not have any way of knowing this - until we received your review. Lynne is going to send a label by signed for delivery to ensure it arrives this time. Please be aware that we are available via telephone, email and live chat every working day if you have any other concerns. Kind Regards Mike Small Pediwear
Posted 7 years ago
Love the shoes Great service, good competitive prices Quick delivery
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Posted 7 years ago
Brilliant boots. Most comfy I have worn in year's. Quick delivery. Can't fault the company in any way. Will definitely be buying from there again . Thanks
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Posted 7 years ago
Good communication, prompt reply sent to enquiry I emailed. Happy with purchase, will order again.
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Posted 7 years ago
Great range - just what Mum had described to me she wanted as she has foot troubles. Came as expected and quality and fit both perfect. All the way to Austrailia she was tickled pink!
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Posted 7 years ago
Helping to keep my feet warm
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Posted 7 years ago
Shoes felt uncomfortable, so replacement insoles were sent and post office chased to make sure they were delivered, which made the shoes much more comfortable. Lynne was fantastic with her help in this.
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Posted 7 years ago
Absolutely brilliant service! I ordered online after speaking to a really helpful person on the phone. Wouldn't hesitate to use them again.
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Posted 7 years ago
Easy to use site, shoes arrived in reasonable time with a personal note which was a nice touch.
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Posted 7 years ago
Excellent service. Boots were sold out elsewhere but available from Shoes International at a keen price. Communication was excellent and the boots arrived, well packaged, with a personalised note. Will use this site again and recommend to others. Online shopping at its best.
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Posted 7 years ago
I buy house slippers for my husband. The quality is excellent and the service is efficient.
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Posted 7 years ago
Pleasant interaction with staff and they kept me informed
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Posted 7 years ago
Good communiction
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Posted 7 years ago
Great shop! I was informed about the movement of my order from beginning to shipment. Great support. Shoes of excellent quality, size approached. Will be ordering more. Tokar Olga
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Posted 7 years ago
The service i received from this company is 1st class they kept me informed about my purchase from start to finish a truly professional firm the lady who helped me was named Lynne so i would just like to say thank you once again .
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Posted 7 years ago
Shoes International is rated 4.9 based on 4,311 reviews