Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

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Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wrote a review on 8 August to which you replied thanking me for the favourable review.”

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Posted 7 years ago

“Spectacular customer service and prompt communication.”

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Posted 7 years ago

Dear Customer, Thank you for your 'spectacular' review. We are happy to have been of service and we greatly appreciate your comments. Kind regards Brian Shoes International

Posted 7 years ago

“Beautiful shoes at a really good price and fast delivery”

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Posted 7 years ago

“Very easy to order and quick. Ordered on 20/7/2017 and received them on 24/7/2017. Would order again on their website”

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Posted 7 years ago

“Very good service”

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Posted 7 years ago

“Perfect sandals at better price than high street. Quick delivery. Lovely hand-written compliments slip in parcel - made it feel like a personal transaction, which felt important as this was a first purchase from a new-to-us supplier. Have bookmarked the website and would buy again. Thank you very much!”

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Posted 7 years ago

Dear Customer Thank you for your kind review. We are very pleased that you've enjoyed shopping with us and that, like many of our customers, you appreciated the hand-written note. We look forward to hearing from you again. Kind regards Brian Shoes International

Posted 7 years ago

“Love this company - old fashioned personal service. When they couldn't supply with my original choice they suggested another then alerted me to the fact - BEFORE they sent the item! - that there was a mark and offered me 10% off as it was the last one they had.”

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Posted 7 years ago

“smart looking shoes and delivery was super quick so you have a very happy customer”

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Posted 7 years ago

“I ordered a pair of shoes from Shoes International and as I live in the Channel Islands I thought that I would not have to pay VAT, and was quite prepared to enter a long period of talking and explaining why I was exempt from paying VAT. But when I entered my details I found that I did not have to pay the VAT as it had been deducted already and also there was no charge for postage. That was absolutely great. Thank you!. But best of all the shoes arrived two days later! Again absolutely brilliant; thank you Shoes International. I shall certainly be buying from you again when I have the need.”

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Posted 7 years ago

“quick delivery from england. wonderful slippers and the personalized note made my day...”

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Posted 7 years ago

Dear Mr Moreau, Thank you for this kind review. We are very pleased that you've enjoyed shopping with us and that, like many of our customers, you appreciated the hand-written note. Our aim is always to provide good service and quality footwear. Hopefully we will hear from you again. Kind regards Brian Shoes International

Posted 7 years ago

“Comfortable, well made and so far are feeling good. Pity you have not more variety of my styles in my size.”

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Posted 7 years ago

Dear Francesca A Brigden Boon, Your 5 star review is much appreciated. We do our best with the more unusual sizes, offering not only our stock but also that which we can usually obtain within a day or two. Unfortunately as Spring/Summer ends, manufacturers are changing production to Autumn/Winter stock with the consequent problems satisfying our customers in the Southern hemisphere. That said, our product managers will always do their best for you. Kind regards Brian Shoes International.

Posted 7 years ago

“Although the size I ordered was not in stock I accepted the half size smaller which were dispatched and received very promptly, the follow up enquires to me were polite and thorough. Well Done! Thank You . Maureen Andrews”

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Posted 7 years ago

“I recently ordered a pair of shoes from Shoes International and they were the wrong size which was my fault entirely. They emailed me to suggest an alternative in the correct size which i then ordered and they were perfect. Their return policy is faultless and easy to use. I would recommend this company to everyone. They are very efficient and retain the personal touch.”

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Posted 7 years ago

Dear Mr Demarco, Thank you for your 5 star review, we are pleased to hear that you are now happy with your shoes and that the exchange process worked well. We hope to hear from you again. Kind regards Brian Shoes International

Posted 7 years ago

“Lovely Joules girls wellies at an excellent sale price, wonderful customer service and fast delivery. I return again and again for the great children's shoes.”

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Posted 7 years ago

“Sandals were a good price, and delivery was rather long, but this was improved as I requested”

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Posted 7 years ago

“Good value. Excellent communication 're order. Very grateful and would like to be informed a note eco sales. Kathleen Murphy”

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Posted 7 years ago

“lovely shoes at a lovely price speedily delivered”

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Posted 7 years ago

“Easy to order by phone. Very helpful. Prompt delivery of order. Will use again.”

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Posted 7 years ago

“Perfect service”

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Posted 7 years ago

“You are the very best shoe company to deal with. Your emails are prompt from order to despatch. There was slight delay in delivery of my item which was explained fully but you gave me a choice either to wait or cancel if I wanted to. I chose to wait. I was emailed that despatch of my goods was on its way and delivery was very quick. Thank you so much from order to delivery, I will use you again without a doubt, Diane.”

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Posted 7 years ago

Dear Diane Crew, Thank you so much for your 5 star review, our aim is always to provide good service and quality footwear. May we thank you for your continuing custom and look forward to hearing from you in the future. Kind regards Brian Shoes International

Posted 7 years ago

Shoes International is rated 4.9 based on 4,311 reviews