Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

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Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

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“Easy ordering, kept informed about delivery. I always use Shoes International to purchase my Mephisto Shoes and sandals.”

Helpful Report

Posted 8 years ago

Dear Madam Thanks for your review. We do try to make ordering as easy as possible and we're pleased that you found it so. Thanks for being a repeat customer, we do appreciate it. Regards Matthew Shoes International

Posted 8 years ago

“Service was very good the shoes arrived within a couple of days, actually sooner than promised. However they were not suitable and I had to return them. The money was refunded by return without any questions asked.”

Helpful Report

Posted 8 years ago

Dear Sir/Madam Thank you for your review. We're sorry that the footwear weren't suitable and glad that you're happy with our refund speed. We hope you might shop with us again if you are in the market for footwear in the future. Regards Matthew Shoes International

Posted 8 years ago

“I tried on the shoes I wanted in Australia but the size I needed wasn't here. I ordered them online, had them sent to my brother in London. He received them in 7-10 days and he brought them to Turkey for our holiday. So they were well travelled before I even wore them. It was a lovely thought to have the hand written note inside the box. Thanks.”

Helpful Report

Posted 8 years ago

Dear Madam Thank you for this review. We are very glad to have been of service and that you have managed to obtain your size at a good price. If you are in the market for footwear again, I hope you'll consider us! Regards Matthew Shoes International

Posted 8 years ago

“Easy to place order. Fast delivery. Very pleased with product. Anna, Dublin.”

Helpful Report

Posted 8 years ago

Dear Madam Thank you very much for this review, which we appreciate. I hope you might consider shopping with us again as and when you are in the market for new footwear. Regards Matthew Shoes International

Posted 8 years ago

“Excellent service, fast delivery, lovely people to deal with, I can highly recommend.”

Helpful Report

Posted 8 years ago

Dear Madam Thank you for the review. We are delighted to have been of service and we appreciate any recommendation you can make for us! Kind Regards Matthew Shoes International

Posted 8 years ago

“Beautiful shoes excellent service thank you”

Helpful Report

Posted 8 years ago

Dear Madam Thanks for this review - we're very pleased that you're happy with our products and service. If you're looking for footwear in the future, I hope you might consider shopping with us again. Regards Matthew Shoes International

Posted 8 years ago

“I love Mephisto sandals and they are hard to find in UK. Shoes International has a great selection delivered quickly and the 1 pair I had to return were refunded promptly. Good communication keeps you updated with your order. So glad I came across this company highly recommended”

Helpful Report

Posted 8 years ago

Dear Madam Thank you for your review, which is appreciated. I am pleased that you've had a good shopping experience with us and I hope you'll shop with us again. Regards Matthew Shoes International

Posted 8 years ago

“Excellent serviceand I am very happy with my purchase. As they are sandals and we are well into winter, I haven't actually worn them yet but come summer they will be in constant use. Many thanks. Lynley.”

Helpful Report

Posted 8 years ago

Dear Madam Thank you very much for this review. We hope that your sandals exceed expectations once you start to wear them in the summer. As always, if you should have any problems or questions, please don't hesitate to get in touch. Regards Matthew Shoes International

Posted 8 years ago

“Very pleased with the level of customer service. I inadvertently put my order through twice owing to a glitch on my credit card process but Shoes International replied quickly to my email assuring me that all was ok and they would only process the order once. Very relieved and grateful. Thank you.”

Shoes International 5 star review on 1st July 2016

Helpful Report

Posted 8 years ago

Dear Madam Thanks for your review. We are always happy to help in such circumstances: it's easy to accidentally do this and we can usually swiftly rectify the situation. We're glad to have set your mind at rest and we hope you love your footwear. Regards Matthew Shoes International

Posted 8 years ago

“Excellent service - shoes were received soon after ordering and the packaging was just right.”

Helpful Report

Posted 8 years ago

Dear Madam Thank you for your review. We are very glad to have been of service and we hope that you might consider shopping with us again. Regards Matthew Shoes International

Posted 8 years ago

“Excellent product and service. Delivered incredibly fast.”

Helpful Report

Posted 8 years ago

Dear Madam Thanks for your review, which we appreciate. We are very pleased to have been of service and we're especially glad that the footwear arrived quickly for you. We hope that, in light of your experience with us, you might consider shopping with us again. Regards Matthew Shoes International

Posted 8 years ago

“I visited Ireland recently and anticipated wet weather, so I searched online for a suitable pair of waterproof walking shoes. I selected a pair of Mephisto "Barracudas". They are not commonly sold in the US and the only vendor that carries them here had a very high price tag on them. I ordered them from Shoes International for half the price I would have paid here in the US and had them shipped to my destination in Ireland. They arrived in a timely manner, the fit was perfect and I enjoyed them every day during my stay on the Emerald Isle. Thanks to Shoes International, I was able to purchase and enjoy my shoes of choice even though they are not commonly available here in the US at. The price was right, and the ordering experience was hassle-free and pleasant. I can recommend Shoes International without reservation.”

Helpful Report

Posted 8 years ago

Dear Sir Thank you for this review, which is much appreciated. We're glad to be of service and we hope your visit to Ireland was a success. We very much hope that you'll consider shopping with us again. Kind Regards Matthew Shoes International

Posted 8 years ago

“Already have white, now have red too. Comfortable and very good service from Shoe International.”

Helpful Report

Posted 8 years ago

Dear Madam Thank you very much for your review. We appreciate it and we're very glad we've been able to provide you with an additional colour! Regards Matthew Shoes International

Posted 8 years ago

“Bought Earth Spirit Santa Cruz sandals - so comfy. Good delivery.”

Helpful Report

Posted 8 years ago

Dear Madam We are delighted that you're happy with the service and we hope you will shop with us again. Regards Matthew Shoes International

Posted 8 years ago

“Every time I purchase shoes through Shoes International I am amazed at the quality of service, the impeccable packaging and beautiful products and great prices. My no. 1 place for purchasing shoes internationally! Love!”

Helpful Report

Posted 8 years ago

Dear Madam Many thanks for this review. We appreciate it and we also greatly appreciate your business. Regards Matthew Shoes International

Posted 8 years ago

“arrived quickly, good price, excellent shoes”

Helpful Report

Posted 8 years ago

Dear Sir / Madam Thank you for leaving a review and we're pleased that you're satisfied with our service - we hope you'll shop with us again. Regards Matthew Shoes International

Posted 8 years ago

“Extremely quick response following putting in my order to let me know that there was a delay with manufacture and I had the choice to wait or discontinue order. I was kept informed over the waiting period and my shoes were perfect in every way when they arrived. I love them and think that you provide a quality, reliable service. Am very pleased!”

Helpful Report

Posted 8 years ago

Dear Sir Thank you very much for reviewing us. We appreciate it. We're really pleased that you've had a good shopping experience with us and we hope you'll consider us the next time you're looking for footwear! Best Regards Matthew Shoes International

Posted 8 years ago

“excellent customer service and speedy delivery”

Helpful Report

Posted 8 years ago

Dear Madam Thank you for taking the time to leave a review. We're happy that you're satisfied with our service and we very much hope you'll shop with us again. Regards Matthew Shoes International

Posted 8 years ago

“The response is very quick and polite. If all shoe color pictures are displayed, it's more helpful, since my selected shoe color is not displayed.”

Helpful Report

Posted 8 years ago

Dear Customer Thank you for your review and your 5 stars! We do try to show all the colours available in any style. Sometimes this might include colours we do not have in stock - if we know we can get them quickly from the manufacturer. Sometimes even the manufacturer does not have images of the products - so unfortunately it is not possible for us to display them. However, if you are ever uncertain about colours please do contact our customer services via live chat, telephone or email and they will endeavour to clarify in queries. Kind Regards Mike Small Shoes International

Posted 8 years ago

“Had a problem with Royal mail but nothing at all wrong with Shoes Int they helped sort the problem. Great product and fantastic customer service.”

Helpful Report

Posted 8 years ago

Dear Sir Thank you for your review. We are very pleased to help out with any problems during the purchase process and we're delighted you're happy with our service. We pride ourselves in our customer care and we are always at your service should you have any questions relating to an order or possible future order. Kind Regards Matthew Shoes International

Posted 8 years ago

Shoes International is rated 4.9 based on 4,311 reviews