Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

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Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website is user-friendly. I received the item I wanted. The delivery was fast.”

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Posted 7 years ago

“I received good communication on the status of my order. The product was something I have had previously so the slippers were as expected. I particularly liked the personal messages from colleagues. Thank you. J Jones”

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Posted 7 years ago

Dear Customer, Thank you for your kind review. We are very pleased that you've enjoyed shopping with us and that, like many of our customers, you appreciated the personal messages. Hopefully we will hear from you again. Kind regards Brian Shoes International

Posted 7 years ago

“Dear sirs, I'm very happy to purchase shoes from you. Very simple to order. The shoes are comfortable and suit me very much. Thanks a lot for your service. Regards Tatiana”

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Posted 7 years ago

“Excellent all round service from start to finish. I would have no hesitation in recommending this company.”

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Posted 7 years ago

“Fast service, great price and the "Thank You" notes always make me smile.”

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Posted 7 years ago

Dear Mr Kristjansson, Thank you for your kind 5 star review. We are very pleased that you've enjoyed shopping with us and that, like many of our customers, you appreciated the hand-written note. We hope to be of service to you again. Kind regards Brian Shoes International

Posted 7 years ago

“Ordering and delivery service was painless.”

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Posted 7 years ago

“Loved the shoes!”

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Posted 7 years ago

“Communicated well with purchaser, myself. Let me know boots had to come from Germany. Delivery on time. Waldlaufer boots great and will order more products from you in the future.”

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Posted 7 years ago

“I recently ordered a pair of Mephisto shoes. The leather was supposed to be Croc but my pair came with a little croc at the back on the heel. I kept them because I was desperate for comfort. Shouldn’t the orders match the photos?”

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Posted 7 years ago

Dear Rhea Vouros, Thank you for taking the time to leave a review. Of course the picture should match. Please accept our sincere apologies for the inadvertent confusion on our site. In fact the 'complete' Croc Bertrane is not available in Black, only in Wine. Our product manager will be made aware of the issue to action a remedy. Meanwhile we do value your custom and your continued interest in our company, hopefully we may be of better service to you in the future. Kind regards Brian Shoes International

Posted 7 years ago

“Bought as a present”

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Posted 7 years ago

“I ordered some Romika ladies slippers but unfortunately when they arrived the centre seam was catching on one foot. The customer service representative I spoke with was very helpful and the free returns process worked seamlessly. I received an e-mail confirming my refund after a very short time. The communications from the company were very good throughout from placing my order initially to it being despatched and having to be returned. I would definitely recommend this company and would use them again.”

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Posted 7 years ago

Dear Customer, Thank you for your kind review. Whilst we are sorry to hear the slippers proved uncomfortable, we are very pleased to hear you had such a positive experience shopping with us, and that the returns process was efficient and effective. We hope to be of service to you again soon. Kind Regards Brian

Posted 7 years ago

“Thank you for your lovely support! The delivery was smooth. I’ll stronglly recommend to buy shoes from here and I’m looking forward to buy from here again:)”

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Posted 7 years ago

“Although I had to wait a long time for the shoes due to manufacturing delays Shoes International kept me well informed.”

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Posted 7 years ago

“I had never heard of Shoes International so was slightly nervous buying from them however service and communications were excellent I couldn't have asked for better even dealing with returns they were quick and efficient. Many thanks Shoes International I will be back”

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Posted 7 years ago

“very good to deal with”

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Posted 7 years ago

“We looked around for the shoes we wanted and found the best price at Shoes International. We had a few difficulties ordering online but we rang and spoke to someone who said he would sort it out and he and a colleague did. Shoes International were unable to provide all of our order at the same time. It would have been helpful if they had advised us of that fact as they were all intended to be presents. However, we were only charged for the items supplied at the time of supply. It was generally a positive experience.”

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Posted 7 years ago

“thanks for your good job!”

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Posted 7 years ago

“i`m very happy! :)”

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Posted 7 years ago

“Quick to order and delivery and very pleased with my boots.”

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Posted 7 years ago

“Everyone at Shoes International are knowledgeable, helpful and go to extraordinary lengths to help especially when fitting is an issue. Top that with good prices and free delivery and returns and you have a winning formula!”

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Posted 7 years ago

Shoes International is rated 4.9 based on 4,311 reviews