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Shoes International Reviews

4.9 Rating 4,311 Reviews
98 %
of reviewers recommend Shoes International
4.9
Based on 4,311 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Shoes International Reviews
Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

Write Your review

Shoes International 5 star review on 9th August 2022
Anonymous
Shoes International 5 star review on 8th February 2022
Wafi Halid
Shoes International 5 star review on 11th May 2021
Caroline Lamont
Shoes International 5 star review on 23rd June 2018
Heather J Brooks
Shoes International 5 star review on 24th August 2016
Mr Said, England
Shoes International 5 star review on 24th August 2016
Mr Said, England
Shoes International 5 star review on 24th August 2016
Mr Said, England
5
Anonymous
Anonymous  // 01/01/2019
Good product, good price, slow delivery from manufacturer
Helpful Report
Posted 8 years ago
Love my boots!
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Posted 8 years ago
Easy to order, kept informed of progress, quick postage, packaged well and a personal note.
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Posted 8 years ago
Delighted with the shoes, delighted with the service and arrangements for quick delivery. Thank you!
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Posted 8 years ago
Shoes were delivered quickly and well packaged. These were purchase for my mum she loves them
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Posted 8 years ago
Excellent and fast delivery of products.
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Posted 8 years ago
Easy to order, good discount, excellent service throughout.
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Posted 8 years ago
Great service they kept me up to date with my order. Love my shoes. Would definitely recommend shoes international.
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Posted 8 years ago
these sancho boots are perfect and iconic
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Posted 8 years ago
I was advised that the colour I wanted was sold out in my size and was advised of alternative. Shipping was quick and I appreciated the hand written note in the parcel. Would definitely buy from Shoes International again! Shoes fitted well and are good quality.
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Posted 8 years ago
Wanted another pair of Mephisto Sandals, and went on the net to find that I chose the same company again for my supplier...Shoes International. Best price, and a personal response to the online order to explain that the item would be slightly delayed whilst they ordered from the manufacturer, and then a prompt delivery from a good delivery firm. I shall just go straight to Shoes International in the future.
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Posted 8 years ago
Just received my second pair of sandals and they are beautiful.Can not beat the price anywhere! I will be ordering much , much more.
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Posted 8 years ago
Efficient easy ordering and quick delivery.
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Posted 8 years ago
My order arrived very quickly, however it transpired that there was an issue with the shoes I had purchased from Shoes International. Unfortunately the specific shoe manufacturer's agent was very slow to respond to my queries regarding settlement of the issue, however Shoes International quickly replied to my emails and chased the agent on my behalf. When the agent declined to reply further, Shoes International intervened and resolved the matter directly with me. This was greatly appreciated.
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Posted 8 years ago
Very nice shoes
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Posted 8 years ago
I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!
Shoes International 5 star review on 24th August 2016 Shoes International 5 star review on 24th August 2016 Shoes International 5 star review on 24th August 2016 Shoes International 5 star review on 24th August 2016
Helpful Report
Posted 8 years ago
Dear Customer Thank you for your delightful review and the photographs. It is wonderful to hear when customers appreciate our customer service - and of course appreciate the products we sell. I have verified the review. We look forward to being of service again. Kind Regards Mike Small Shoes International
Posted 8 years ago
Quick & excellent service also very good price
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(Halifax) - Posted 8 years ago
This was my second order for my favorite Draper slippers which I can't find in the USA. I hope the next time I visit HEPTONSTALL where my ancestors lived [Greenwoods] I can visit your store. You are also probably a distant relative of mine as my maiden name is SMALL. My father came to America from NORTHERN IRELAND. JANET SMALL LEWIS
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(Halifax) - Posted 8 years ago
Dear Janet Thank you for your kind review, we are pleased to hear your slippers arrived and all was in good order. It is always nice to hear from some other Smalls too! My father's family were from Lancashire originally so I am not sure if we share common heritage, but we certainly share your passion for Draper's slippers. We look forward to being of service again soon, and please do let us know if you are planning to visit the store. Kind Regards Mike Small
Posted 8 years ago
I had to change my shipping address. That was done with a minimum of fuss and my shoes arrived safely in Australia, with very reasonable international shipping costs. Unfortunately I have had to return them due to a bad fit, but Shoes International were not responsible for that. I am glad to have discovered your company and hope to be able to use your services again I the future.
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Posted 8 years ago
May we thank you for your kind comments. We are sorry to hear that the shoes were a poor fit, you will be contacted as soon as we receive them back.May we request that you let us know whether you would prefer a refund or an exchange.
Posted 8 years ago
Person I could understand and was very helpful
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Posted 8 years ago
Dear Daphne Rogers We are pleased to hear that you found us very helpful. Please do not hesitate to contact us again if we can be of help in any way. Kind regards Brian
Posted 8 years ago
Shoes International is rated 4.9 based on 4,311 reviews