Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

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Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sandals ordered by phone. The lady I spoke to was helpful and knowledgeable. Delivery was in good time, all well packed and in good condition. Can't comment on post sales service as not needed, but confident it would be good.”

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Posted 7 years ago

“price”

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Posted 7 years ago

“I am very happy with the ???? the service and delivery I would be happy to shop again”

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Posted 7 years ago

Dear Mrs Bennett, Thank you for your kind review, may we apologise once again for our inadvertent error in the hope that our remedial action was acceptable. Hopefully we may be of better service to you in the future, we'll certainly endeavour to earn the 5th star. Kind regards Brian Shoes International

Posted 7 years ago

“Shoes fitted perfectly and were ñvery well received.”

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Posted 7 years ago

“Friendly team that despatch very quickly. Returns are easy if needed too.”

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Posted 7 years ago

“Very easy to order ,arrived in the agreed timescale , extremely well wrapped .On opening the box I was greeted with a complement slip with the message "hope you like your sandals written by Steph - great customer service & yes I love my Silver Gabo sandals. The price from shoe international offers fantastic value with that of a dept store where I initially saw them saving me £30.00 will definitely shoe with you again”

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Posted 7 years ago

Dear Sharon, Many thanks for the 5 star review and your kind comments. I'll pass the message on to Steph, she'll be delighted her efforts are appreciated. We look forward to hearing from you again. With thanks and kind regards Brian Shoes International

Posted 7 years ago

“Excellent service, however, my favourite Waldlaufer shoes are not always available when ordered and there is a 10-12 week wait. Obviously I would prefer shoes being available when possible and not having to wait that length of time. Otherwise happy with service and immediate credited payments should shoes be returned.”

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Posted 7 years ago

“I was very pleased to find a pair of Ecco Off-road sandals in a colour I wanted but hadn't been able to find last summer. I was actually looking for something else - some navy blue sandals. I didn't find them but would certainly consider searching your website if I wanted Ecco shoes in future. There was a slight delay in tracing the sandals but you kept me informed. Good service - many thanks.”

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Posted 7 years ago

“easy online shopping. first class international service.”

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Posted 7 years ago

Dear Mr Elram, May we thank you for your 5 star review. Our aim is always to provide good service and quality footwear. Hopefully we will hear from you again. Kind regards Brian Shoes International

Posted 7 years ago

“Kept advised about the progress of the order which had to be sourced from Germany. An efficient, friendly service.”

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Posted 7 years ago

“The shoes i ordered were fantastic. Silver and white were perfect with my outfit. They fit like a glove. They were delivered on time.”

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Posted 7 years ago

“I ordered a pair of Romika sandals, very unusual, beautiful sandals which claimed to be very comfortable. My order was a little delayed as it had to come from Germany but Shoes International communication was excellent. My sandals are beautiful and sublimely comfortable. I'm so glad I found your site, I have widely recommended you and will definitely be buying more from you. Thank you!”

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Posted 7 years ago

Dear Vivienne E Dolden, We are pleased to hear that you are happy with your sandals as well as our service. We too are delighted that you have found our site and look forward to hearing from you in the future. May we thank you for your 5 star review. Kind regards Brian Shoes International

Posted 7 years ago

“Very happy with product. Company kept me informed about the progress of the order been though it was not available immediately. Product arrived as soon as it was available. I would use this company again.”

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Posted 7 years ago

“great selection with lots of different sizes. Easy to order and great customer support.”

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Posted 7 years ago

“Excellent service. Great communication, very well packaged shoes and great delivery service. Shoes are very good quality and perfect fit!”

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Posted 7 years ago

“I am very pleased with the service. Especially the packing. Good solid brown paper as outer wrapping, and strong corrugated paper around the shoe box, means the shoes arrive in boxes that havn't been battered in the post, just like buying in a shop. I live in denmark so they travel quite a way.”

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Posted 7 years ago

Dear Mair Hansen, Many thanks for your 5 star review, our despatch department will be delighted to hear that their efforts are appreciated. Kind regards Brian Shoes Intarnational

Posted 7 years ago

“First time purchase, excellent as described. Will use again.”

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Posted 7 years ago

“Shoes received today. Excellent prompt service, very friendly staff. Will definitely use this site again. Fantastic shoes at affordable prices.”

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Posted 7 years ago

“There was a mistake on the delivery address - the error was on my part however it was very smoothly and efficiently rectified by your staff and the communication was first class. Yet another smooth transaction and a very happy customer - well done all the team at Shoes International.”

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Posted 7 years ago

Dear Jane Hands, We are pleased to hear the transaction went smoothly. May we thank you for the 5 star review and your kind words. Our aim is always to provide good service and quality footwear. Hopefully we will hear from you again. Kind Regards Brian Shoes International.

Posted 7 years ago

“The shoes I ordered were delivered quickly”

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Posted 7 years ago

Shoes International is rated 4.9 based on 4,311 reviews