Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

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Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

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“I bought the hotter Maldives sandals as they no longer stocked them at my local hotter store. I was so pleased to finally get hold of some . They fit perfectly, are very comfortable, and from ordering to delivery, I was keep informed the whole time. The handwritten note gave that personal caring touch. Thank you !”

Helpful Report

Posted 8 years ago

Dear Madam Thank you for your review. We greatly appreciate it. We always strive to provide an excellent service and we are very pleased that you've been happy with this transaction. We very much hope you'll shop with us again. Regards Matthew Shoes International

Posted 8 years ago

“Rohde mules 1926 - Excellent product, speedy service and very good price. Would definitely recommend. Also appreciated handwritten note inside the box.”

Helpful Report

Posted 8 years ago

Dear Madam Thank you for your review. We are very happy to have been of service. We hope you'll shop with us again. Regards Matthew Shoes International

Posted 8 years ago

“Not sure how to rate; the product was very good, though not my first choice. I don't know how much to count this against the supplier, as service was OK. So I have given "good" rather than "very good".”

Helpful Report

Posted 8 years ago

“Good service.Slippers look fine though as a spare pair I have not yet worn them”

Helpful Report

Posted 8 years ago

Dear Sir Thank you for leaving a review with us. We appreciate it and your custom. Regards Matthew Shoes International

Posted 8 years ago

“I purchased a pair of Padders slippers for my partner who has very recently had a hip replacement. They were delivered within days and I was delighted with the service. Many thanks.”

Helpful Report

Posted 8 years ago

Dear Sir Thank you very much for this review. We are very pleased that the slippers were suitable and that you have been happy with our service. Kind Regards Matthew Shoes International

Posted 8 years ago

“Excellent for everything, highly recommended.”

Helpful Report

Posted 8 years ago

Dear Sir / Madam We very much appreciate your review and we were glad to be of service. We hope you'll shop with us again. Regards Matthew Shoes International

Posted 8 years ago

“The website made it very easy to order shoes. The regular updates on progress of my order was excellent, especially as they had to be shipped to Australia. I have received my first pair of shoes and I am very happy with them. I have already recommended Shoes International to friends.”

Helpful Report

Posted 8 years ago

Dear Madam We greatly appreciate your review and recommendation. We are pleased that your international transaction went smoothly and we very much hope that you will shop with us again. Kind Regards Matthew Shoes International

Posted 8 years ago

“Goods as described - quick delivery”

Helpful Report

Posted 8 years ago

Dear Sir Thank you for your review. We appreciate it and we hope you will shop with us again. Regards Matthew Shoes International

Posted 8 years ago

“Good customer service, Quick delivery to Norway”

Helpful Report

Posted 8 years ago

Dear Madam Thank you for this review. We are pleased that this international transaction went without a hitch and we hope you will shop with us again. Regards Matthew Shoes International

Posted 8 years ago

“Good price. Manufacturer`s size error spotted before delivery and corrected. Pleased and will buy again.”

Helpful Report

Posted 8 years ago

Dear Sir Thank you for your review. We're always eager to get five stars and wondered if there is anything we could have done during this transaction to achieve the full five? We're always open to feedback. We're pleased to have been of service and we look forward to seeing you again. Regards Matthew Shoes International

Posted 8 years ago

“Very good, honest service!”

Helpful Report

Posted 8 years ago

Dear Sir Thank you for your review. We appreciate it and we are glad to have been of service. Kind Regards Matthew Shoes International

Posted 8 years ago

“Couldn't believe how quickly I received my order - excellent service.”

Helpful Report

Posted 8 years ago

Dear Madam Thank you very much for your review. We appreciate it and we are very pleased that you're happy with our service. We hope you'll consider shopping with us again the next time you're looking to buy some footwear! Kind Regards Matthew Shoes International

Posted 8 years ago

“Came in perfect condition in plenty of time and lovely hand written note inside box - lovely touch, great customer service :)”

Shoes International 5 star review on 11th April 2016

Helpful Report

Posted 8 years ago

Dear Madam Thank you very much for shopping with us, as well as the review and the image. We are very glad to have been of service and we very much hope to see you again. Kind Regards Matthew Shoes International

Posted 8 years ago

“The shoes I ordered arrived quickly and in perfect order.”

Helpful Report

Posted 8 years ago

Dear Madam Thank you for your review. We are glad to have been of service and we hope that you will shop with us again the next time you're looking to acquire some new footwear! Kind Regards Matthew Shoes International

Posted 8 years ago

“I apologise for not replying sooner, as I do not use the internet all that often. However, I was very pleased with everything that you did and I could not rate any higher than very good”

Helpful Report

Posted 8 years ago

Dear Sir There is absolutely no need to apologise: we greatly appreciate the review and your business. We are very glad to have been of service and we hope that you will continue shopping with us again the next time you're in the marker for some footwear. Kind Regards Matthew Shoes International

Posted 8 years ago

“Good price and good quality boots received. Delivery time a bit longer than expected.”

Helpful Report

Posted 8 years ago

Dear Mr Hogan Thank you for taking the time to leave a review and for your 4 stars despite the delivery delay. We are sorry these boots took longer than usual to arrive with you - they were out of stock and it took a little longer than usual for them to arrive with us. We hope you are enjoying the boots and hope that we can be of service again. Kind Regards Mike Small Shoes International

Posted 8 years ago

“I bought Mephisto shoes, they were ordered for me and were delivered on-time. I have bought and worn this brand for every day shoes and walked miles and miles in them. I hope and expect that these new shoes are just as comfortable. I would add that Mephisto has a huge range, why not put them up on the site with a garanteed order time as special order? They are such good value these are replacing my last pair bought in 2008, worn most days.”

Helpful Report

Posted 8 years ago

Dear Ms Ellis Thank you for your kind review. Our customers like Mephisto shoes for all the same reasons you state. We receive a list of all styles currently available from the manufacturer at least once a week and we update our website accordingly. So what you see on our website is everything we have in stock and everything which is available at short notice from Mephisto. We are never entirely satisfied unless we receive five star ratings however, so if there is anyway we could have improved our service, please do let us know. We hope to be of service again soon. Kind Regards Mike Small

Posted 8 years ago

“Sent my boots to New Zealand arrived in 5 days had a handwritten note in the parcel which was a nice touch. Cheers”

Helpful Report

Posted 8 years ago

Dear Sir Thank you for your review. We are very pleased to have been of service and we hope you love your boots. Regards Matthew Shoes International

Posted 8 years ago

“Excellent shoes, quick delivery, beautifully packaged with a personalised note inside. Thank you!”

Helpful Report

Posted 8 years ago

Dear Madam Thank you for this review, which we appreciate. We are very happy to have been of service and we hope to see you again. Regards Matthew Shoes International

Posted 8 years ago

“Ordered biker boots on line, excellent price and service boots arrived within a week of order being placed, boots were exactly as described and as seen on site overall very happy with my experience and will use shoes international again ?”

Helpful Report

Posted 8 years ago

Dear Madam Thank you for your review. We are very pleased that you're happy with our services and we hope you love your biker boots. We look forward to seeing you again and we are at your service if you should require any further assistance. Kind Regards Matthew Shoes International

Posted 8 years ago

Shoes International is rated 4.9 based on 4,311 reviews