Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

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Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“OUTSTANDING! Fantastic service, very reasonable international shipping costs (Royal Mail Air) and shoes arrives in perfect condition AND correct size. Highly recommended.”

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Posted 6 years ago

“I brought a pair of Grensons fred Brouge boots, great price, super fast delivery, i will definitely order from Shoes international again”

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Posted 6 years ago

“Customer service were great. DM’s arrived today and I’m so in love with them!”

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Posted 6 years ago

“Your staff were excellent! The product - Doc Martens were great - delivery was first class AND there was a reduction in the cost. Great staff; great service; great product! Well done Shoes International!”

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Posted 6 years ago

Dear Ann G, Thank you so much for your 5 star review, we are pleased that you are satisfied with our service and products. Your kind words will be forwarded to our team who I am sure will be delighted to hear their efforts are appreciated. We look forward to hearing from you again. With thanks and kind regards Brian Shoes International

Posted 6 years ago

“I was dealt with extremely professionally and received a first class service with excellent goods.”

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Posted 6 years ago

Dear Susan Mattison, Many thanks for your kind 5 star review. Our aim is always to provide good service and quality footwear. Hopefully we will hear from you again. Kind regards Brian Shoes International

Posted 6 years ago

“J'ai commandé des Padders en taille UK9 / 43 . La taille correspond exactement à ma pointure .De plus Padders est une marque que j'utilise avec plaisir . La livraison pour la France a été de 6 jours . Tracking parfait . De plus j'ai utilisé le chat pour info et j'ai ete trés bien conseillé . Je recommande Padders pour son confort et le site pour son sérieux ; Merci. I ordered Padders in size UK9 / 43. The size is exactly my size. Padders is a brand that I use with pleasure. Delivery for France was 6 days. Perfect tracking. In addition I used the chat for info and I was very well advised. I recommend Padders for his comfort and the site for his seriousness; Thank you”

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Posted 6 years ago

Dear Dominic, May we thank you for your kind 5 star review. Our aim is always to provide good service and quality footwear. Hopefully we will hear from you again. Pouvons-nous vous remercier pour votre aimable critique 5 étoiles. Notre objectif est toujours de fournir un bon service et des chaussures de qualité. J'espère que nous aurons de vos nouvelles. Kind regards Brian Shoes International

Posted 6 years ago

“Excellent service. Shoes are lovely and comfortable.”

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Posted 6 years ago

Dear Shirley Ann Smith, Thank you for your review. We are happy to have been of service. Kind regards Brian Shoes International

Posted 6 years ago

“I am from Australia and used shoes international website because of the good reviews from other customers. I am very happy with my pair of Mephisto sandals; the quality of shoes, the size, the price, the delivery time and the customer service were perfect. I definitely will use shoes international website again and highly recommend to other customers.”

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Posted 6 years ago

Dear Emiliya Griffis, Thank you so much for the kind 5 star review and for letting us know happy you are with your new shoes as well as our service. Our aim is always to provide good service and quality footwear. We look forward to hearing from you again. Kind regards Brian Shoes International

Posted 6 years ago

“Well received.thanks”

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Posted 6 years ago

Dear Customer, Many thanks for your review. As we continually seek to improve our service, perhaps you could let us know what we need to improve to achieve the fifth star. We look forward to hearing from you again, hopefully we will be of even better service to you in the future. Kind regards Brian Shoes International

Posted 6 years ago

“Good communication. Good product. Good price. Speedy delivery.”

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Posted 6 years ago

Dear Customer, Thank you for your review and kind comments. Our aim is always to provide good service and quality footwear. We look forward to hearing from you again. Kind regards Brian Shoes International

Posted 6 years ago

“Very happy with my Romika size 9 snowboots. Fit well, warm, waterproof and great grip for snowy/icy conditions.Great that Shoes International stock larger sizes for ladies. Would be good if they could get some standardisation on the width of various shoes though...as I now need a wider fitting than average....”

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Posted 6 years ago

“Good delivery excellent products”

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Posted 6 years ago

“Good price, fast delivery ... even to as far as shoes can be sent in the globe! And it meant I could purchase exactly what I wanted when that wasn't available here in New Zealand. Great.”

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Posted 6 years ago

“Really wide choice of shoes and boots at very good prices. I found the boots here that I couldn't find elsewhere, and at a cheaper price. Prompt delivery and good communication.”

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Posted 6 years ago

Dear Nicola Jeffs, Thank you for your review. We are happy to have been of service and we greatly appreciate your comments. Having been in the business for many years now, our contacts can sometimes locate those difficult to find items and we welcome the opportunity to do so. Hopefully we will hear from you again. Regards Brian Shoes International

Posted 6 years ago

“Ordered a pair of Waldlaufer. Thank you very much. I am from Australia, very very happy experience! Everything is excellent - the delivery, the size guide on the website is very helpful 37 is real 37 and the information about the width of the shoes is perfect too. Will definitely buy more from shoesinternational. It was my first time ordering shoes online; a lot of positive reviews from other customers helped me to choose this website. Thank you once again.”

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Posted 6 years ago

Dear Emily, Thank you for your kind review. We are very pleased to hear you had such a positive experience ordering from us. We hope to be of service to you again soon. Kind Regards Brian Shoes International

Posted 6 years ago

“Great boots, delivered very quickly after ordering. Their website is easy to use which I consider very important.”

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Posted 6 years ago

“The boots I ordered arrived very quickly, packaging was good and best of all they fit perfectly.”

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Posted 6 years ago

“The shoes are really very good soft and confortable as promised they came on time as well from England to Denmark”

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Posted 6 years ago

“I very much appreciated being informed that my boots would take a certain length of time as they had to come from Denmark. I think it is very important for company’s to keep customers informed as to why goods are not available immediately. Communication is all important.”

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Posted 6 years ago

“Excellent shoes and excellent, attentive service!”

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Posted 6 years ago

Shoes International is rated 4.9 based on 4,311 reviews